Tangerine received the following awards in the 2024 Product Awards:
Tangerine offers fast speed NBN plans that are some of the cheapest on Finder. They may not come with too many bells and whistles but they also won't make a massive dent on your monthly budget.
Tangerine could be right for you if:
However, Tangerine may not be for you if:
"If you've decided to go with the Amazon Eero to match with a Tangerine NBN Value Plan - make sure get the latest router version. I bought an old version of the Amazon Eero and it's not compatible with all NBN providers."
Tangerine's plans come with no setup fee and the option to BYO modem to cut down on upfront costs.
If you don't already have a modem, you can also buy one from Tangerine for an additional $139.90, which is about $40 above the average price of a modem when you purchase it from a provider.
Tangerine only offers 1 mobile broadband plan, launched in April 2023, but it offers good value for money and a generous data cap. Just like its NBN plans, it has a 6-month discount, saving you $5 a month off the regular price. After the discount runs out, Tangerine is still the lowest cost for the amount of data provided.
Tangerine is 1 of only 3 providers that offer 5G mobile broadband with a 400GB data cap, and is one of the highest available.
Tangerine's mobile broadband plan comes with no lock-in contract. It uses parts of Telstra's 5G, 4G and 3G mobile network, but you need a 5G ready device and need to be in a 5G ready area to take advantage of higher speeds. The speed is capped though at 250Mbps on 4G and 5G.
There's no official way to judge Tangerine's performance as it isn't included in the ACCC report for broadband performance.
Tangerine self reports the following speeds during the busiest hours of the day (7-11pm):
Based on typical evening speeds alone, we can assume you will get fast speeds on its NBN 25 and NBN 50 plans since Tangerine offers the maximum speed available on these tiers.
However, its NBN 100 and NBN 250 plans don't stack up as well against other providers, many of which offer faster typical evening speeds.
Tangerine makes it easy to reach its customer and technical support teams:
Tangerine's NBN plans aren't feature packed but you do get:
You'll get a $25 credit on your account if you refer a friend and they sign up to a Tangerine NBN plan.
Pay an additional $10 a month to add a home phone line to your NBN plan. It includes unlimited local, national and mobile calls within Australia.
Consider whether you actually need to use your home phone if you already have a mobile plan with unlimited calls and texts. Remember, if the NBN goes down in an outage, so will your home phone.
Tangerine has a lot of value to offer, especially for NBN 25 and NBN 50 plans. However, there are other providers offering more on other speed tiers.
For more cheap deals:
SpinTel offers sign-up discounts too that are comparable with Tangerine, only with slightly faster speeds. It also comes with no setup fee and the option to BYO modem.
For more perks:
If you don't mind paying $10 to $20 per month more, Aussie Broadband offers customisable NBN plans that come with fast speeds and award-winning local customer support. It also has plans optimised for gamers and seniors.
For big brand energy:
If you're more comfortable signing up to a household name, TPG offers decently priced NBN plans with similar speeds to Tangerine. It also comes with a cheaper modem and the option to add a home phone line to any of its plans.
Signing up to Tangerine is straightforward once you've decided on an NBN plan that works best for you.
Simply click the green 'Go to site' button in our comparison table, enter your address and follow the sign up instructions.
What if I'm moving house?
All you have to do is select the date when you want your NBN plan to be activated during the sign up process. Keep in mind it can take from 1 day to 3 weeks. For an indicative timeframe, just enter your address on Tangerine's website or speak to its customer service team for more information.
Make sure to give your current provider a heads up in case there's a notice period. You don't want to be stuck paying for 2 internet plans at the same time.
For more details, check out our guide on how to switch broadband providers.
Keep your costs low when signing up to a new NBN plan.
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iiNet is a household Internet name, offering decent speeds with the option of adding Fetch entertainment on your plan.
Is tangerine available in my area
Hi Eileen, just pop in your address on Tangerine’s website and they’ll tell you if you can sign up to one of their plans. You can also use the live chat support on their website to find out. Hope this helps!
Hi CS,
How do I Bring my own modem to join your plan? What types of modem is applicable?
I got two at my home which are used for Telstra, Vodafone.
Hi John, Your best bet is to contact Tangerine directly and ask what the options are to use your modem with their plans. You can call them on 1800 211 112.
Can I use my existing IInet NBN modem?
Hi Saviour,
Tangerine does allow you to BYO modem, but it must be compatible with your NBN technology type. You also must be capable of configuring the modem you BYO yourself. The modem you had with iiNet should be also able to connect on a Tangerine plan, but you would have to confirm directly with them that this is indeed the case and also that it’s not locked to iiNet.
Hope this helps.
How does one find out if the internet providers you are suggesting provide multi email address email services?
Hi Leo,
We had a look at which email providers still provide free email addresses and if you still even need them: https://www.finder.com.au/news/tpg-ditch-email-2023
Hope this helps.
Fixed Wireless NBN Broadband was scheduled to be activated in my area on 1 Aug 2016 – PC 3882. Rollout Region ID: 3BAI-51-12-NICO
I have signed up with Tangerine Telecom.
My question is, why are they not listed as a provider on the list that appears for my region?
I notice that Southern Phone also do not appear in the list.
Hi Mike,
Our provider list in the nbn tracker is in the progress of being updated. Thanks for your comment.
Cheers,
Brodie