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If you're looking for a premium, feature-packed internet plan, Telstra has you covered. It boasts reliable speeds, a strong brand reputation and a free home phone line with unlimited calls on all NBN plans.
But this comes at a price as Telstra's plans are some of the most expensive around.
While Telstra's NBN plans are its core internet product, the telco giant also offers home wireless broadband and data SIMs too.
Telstra is Australia's largest telecommunications and technology company, offering a full range of communications services.
If you've settled on a Telstra plan that suits you, you just need to go to Telstra's website to enter your address to finalise your purchase. This will tell you if the plan you want is available at your address.
You should give your current provider some warning in case there's a notice period for cancelling your old service. You don't want to get stuck paying for 2 services. That's even though Telstra says it will notify your old provider if you switch.
Is Fibre to the premises available to my address in Werribee or is it Fibre to the node or fibre to the curb.
Hi Jennifer,
Thank you for reaching out to finder.
Depending on the provider you are going with for the switch to NBN, you may clarify this with them on how the fibre will be connected. Hope this helps!
Cheers,
Reggie
I would like our phone changed over, without internet connection.
Hi Garry,
Thanks for getting in touch with Finder. I hope all is well with you. :)
If you want to get your phone changed, you may want to get in touch with your current carrier first. They could suggest to you your available options. If in case you want to check other options from other providers, refer to our handpicked mobile plans. You can also use our phone plan comparison to search for the mobile plan that suits you.
I hope this helps. Should you have further questions, please don’t hesitate to reach out again.
Have a wonderful day!
Cheers,
Joshua
Nbn, shows as available, my home is a 120 acre block. Coverage map while covering a lot of the block, doesn’t come anywhere near the house( it is in the shadow of a hill.)
Can see the light on top of Mt Blackwood.
What are my options as an existing Telstra customer for nbn?
Hi Peter,
Thanks for your inquiry.
Telstra offers NBN plans in areas where connection to the NBN is available. As an existing customer, if you want to switch to the NBN , you may refer to our list of Telstra NBN plans & bundles to compare your plan options. Once you have chosen a particular plan, you may then click on the “Go to site” button and you will be redirected to Telstra’s website where you can proceed with your application or get in touch with Telstra directly so they can assist and guide which connection is best for you.
Cheers,
May
Our internet access is currently via a mobile broadband modem which is boosted via a yagi antenna. We are on a mobile broadband plan which is expensive with only 8gb per month. We do currently also have a landline phone service. We have mobile phone access as a tower has recently been installed close by. Would satellite be a better option for us. We live on a rural property.
Hi Maggie,
Thank you for visiting Finder.
Yes, satellite internet is mainly useful for people in rural or regional areas who don’t have access to high-speed fixed-line connections. You can find out if satellite NBN is available in your area by entering your address into our NBN tracker. If it is, you may check our list of NBN satellite plans to compare your option. Please use our comparison table and search filters to help narrow down your options.
Once you have chosen a particular plan, you may then click on the “Go to site” button and you will be redirected to the provider’s website where you can proceed with your application or get in touch with their representatives for further assistance.
Alternatively, you may check the other internet options for rural areas:
Fixed wireless NBN
Mobile broadband
Home wireless broadband
Cheers,
Joanne
ThanksJoanne.
After speaking with Telstra reps I have decided that it is better financially for me to swap to a mobile phone plan with greater download (60gb rather than 8gb per month) and hotspot to my phone for internet access. I will disconnect my mobile broadband. The cost for mobile broadband is very high and I still dont understand why it is cheaper to have internet access via a mobile phone than it is via a wireless modem. The only other option is satellite and that is still very expensive. It’s very much a luck of location game in Australia rather than offering equal access for all.
We currently have wifi for two mobile phones, one iPad, and two laptop computers. We take these to Perth 380 km from the farm. Can we have satellite NBN and still do while we also have a phone /fax landline on the same plan. NBN is now available at the Mosman Park property on which we stay but a plan for it I believe would not give us service on the farm.
Hi Duncan!
You must be going back and forth in your farm! :)
First we need to have Telstra check which services are available in your area (give them a call). Next, if it is, they would normally make recommendation on this order: Wired (NBN>Cable>ADSL) to Wireless (NBN>Wireless/Mobile Broadband). It is important that should be given an availability for Wired connection, you take this up as they offer more stability and has bigger bandwidth allowance than Wireless, considering you have multiple devices to be connected. Finally, ask Telstra of any bundles that may be paired up since you have multiple devices or plans with them, which could be eligible for some discounts.
Hope this helps.
Cheers,
Jonathan