By
Nick BroughallUpdated
Read more about Telstra's business broadband plans
In the 21st century, making sure your business is connected all the time is essential, so choosing a business broadband plan that offers peace of mind with your connectivity is wise.
Telstra offers a selection of business broadband plans for all different connection types, including ADSL, mobile broadband and the NBN. All are available on no-lock-in, month-to-month contracts.
For fixed-line broadband connections, you'll receive a modem router with your service as well as a static IP address for your business. If you cancel your contract within 24 months of connecting, you'll need to pay out the remaining cost of the included modem at a rate of $9 per month remaining.
Some business broadband bundles also include the peace of mind of switching to the Telstra mobile network during a fixed-line outage, unlimited uploads with any uploads you make not counted as part of your monthly quota, and the ability to include business apps like Office 365 in your monthly broadband bill.
As the country's largest provider of broadband and mobile services, Telstra is available practically everywhere in Australia, making it an easy choice for small business owners.
Because Telstra has traditionally run a lot of the fixed-line infrastructure in Australia, it has always charged a premium price for its plans, which it justified by the premium network it offered to its customers. For business customers, there is still a premium attached to Telstra's costs, though the fact you can combine your business applications, services and work phone line into a single account helps explain some of this extra cost.
Telstra has recently launched the Telstra Plus program, which allows customers (including small businesses) to earn points monthly when they pay their bill. Via the Telstra Plus store, customers can redeem their points on devices, accessories and more. Telstra also offers free, dedicated small business support specialists in-store to give your business the help it needs, so you can get the most from your business broadband connection.
Generally, Telstra is more expensive than Optus, which the company generally states is due to its extensive network coverage, customer service, better coverage and premium services. If you're looking for options for your business, you can also explore business broadband plans to find the right fit.
It depends on the product and service you're looking for. You may be able to get a better deal with Telstra by negotiating your contract, bundling services or taking advantage of promotions, as Telstra often provides discounts for new customers or those bundling multiple services. However, there may be better broadband deals available with other providers.
Yes, Telstra business accounts can earn Telstra Plus points, which can be redeemed for a variety of rewards including tech gadgets, gift cards or services. This is similar to Telstra's consumer rewards program, but it's tailored for businesses.
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Nick Broughall is a global group publisher across shopping, travel, tech, streaming and reviews at Finder. An award-winning journalist with over 15 years' experience writing about technology, Nick has edited leading tech publications, including Gizmodo, TechRadar and T3 Magazine, as well as contributing to CNET, the Sydney Morning Herald, Lifehacker, news.com.au and many more. In 2016 he was awarded the Best Reviewer title at the 14th Annual IT Journalism Awards and has been a finalist for Best Reviewer, Best Consumer Technology Journalist and Best News Journalist on multiple occasions. Nick has a Bachelor of Media and finds joy in solving problems with technology. See full bio
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