When you make an offer to buy a property, you get a cooling off period. Australian consumer law differs in each state and territory; learn what a cooling off period is and how they work.
The cooling off period gives a property purchaser the chance to back out of the sale after the contract is signed.
The cooling off period only applies to private sales of properties, not auctions.
States and territories have different lengths of cooling off periods, with WA and Tasmania not offering cooling off periods at all.
What is a cooling off period?
When buying a property, there's a critical stage after you sign the contract called the 'cooling off period'. This is where you can cancel the sale for any reason you like – despite the fact you've signed a legally binding contract to purchase the property.
If you decide to walk away from the property within the cooling off period, cancelling the contract may incur a financial penalty, generally equivalent to 0.20% to 0.25% of the final sale price of the property.
Cooling off periods only apply to a private settlement (or private treaty) when buying a house.
They do not apply when you're buying a property through an auction. However, if the seller and buyer personally negotiate the contract after the auction, a cooling off period may apply.
Compare the cooling off period in each state and territory
The rules regarding cooling off periods can vary between states and territories, with WA and Tasmania having no cooling off period whatsoever.
You can get an idea of the differences between states below:
State
Cooling off period
Percentage of sale price you forfeit
What you stand to lose on a $500,000 purchase
ACT
5 business days
0.25%
$1,250
NT
4 business days
0
Nil
NSW
5 business days
0.25%
$1,250
Queensland
5 business days
0.25%
$1,250
SA
2 business days
Small holding deposit is forfeited (up to $100)
$100
Victoria
3 business days
$100 or 0.20% (whichever is greater)
$1000
WA
Nothing mandated by law, but you can add a clause in your contract
100%
$500,000
Tasmania
Nothing mandated by law, but you can add a clause in your contract
100%
$500,000
How does the cooling off period work?
The cooling off period when buying a house can go up to five business days. It starts on the day you received a copy of the signed contract and ends at 5PM on the last day of the period.
It is advisable to ask for a notice of receipt when the contract is delivered as a proof when the cooling off period started.
During this period that your solicitor or conveyancer should make enquiries to detect any problems with the property. These enquiries may include a building and survey report, or the certificate of compliance secured from the local office. If there are any problems, you can use the cooling off period to terminate or cancel the agreement.
When you wish to rescind the agreement, you have to write a letter or notice of termination to the agent. You do not need to give any explanation as to why you are cancelling the contract. This letter should be rendered within the cooling off period and not after since you will be bound by the contract after that.
There are 3 ways you can render the letter of termination – given personally to the agent, mailed or delivered to the agent’s business address, or delivered to a place assigned in the agreement should a cancellation take place.
As the seller, once the contract is terminated within the cooling off period, you must give back the deposit within 14 days after the cancellation, with the penalty already deducted.
Steps to follow:
The agent must give you a copy of the unsigned contract at least one business day before the agreement is signed.
The agent must give you a copy of the consumer guide regarding agreements done when selling a residential property at least one business day before the agreement is signed.
You, the client, must sign the waiver form approved by the Office of Fair Trading before signing the agreement.
Selling a house?
If you are selling your house and have had your sale cancelled within the cooling off period, find out you can put your home back on the market.
Waiving the cooling off period
As the buyer, you can choose to waive or shorten the cooling-off period. You will need to put this in writing and clearly state:
That you choose to waive the cooling-off period entirely
That the cooling-off period will last until 5pm on a particular day.
You must also give the seller a 66W certificate in compliance to the Conveyancing Act 1919.
This certificate must be signed by your legal representative.
Waiving the cooling off period might make your offer more attractive to the seller; however, you should exercise caution before waiving it. Be sure that your conveyancer has already made all the necessary inspections like pest and building inspections. You should also make sure that your finances are ok, which means your loans have been approved.
Expert insight: Why the cooling off period matters
"Don't ever be pressured into waiving the cooling off period by the agent or the seller. This can happen when there are known but undisclosed problems with the house. You might think it's OK to waive the cooling off period at the time, but you'll probably come to regret it. Pressure to waive the cooling off period is almost never a good sign."
As the above table shows, you’ll have to pay a penalty when you terminate a contract during the cooling-off period. This amount is paid to the seller of the property.
While it may be necessary for you to withdraw from the contract, it will likely cause stress and inconvenience to the seller. They would have paid legal fees and they also would have missed out on other potential buyers and offers while negotiating the sale of their property to you.
This penalty is paid to the seller to compensate for their losses.
This can be costly.
Your contract will contain details about the penalties imposed if you decide to withdraw from the binding agreement you have signed after the cooling-off period has expired. You’ll most likely have to pay default penalties and compensate the seller for any losses they have experienced.
Plus, you will also lose the money you have already put towards legal and conveyancing fees, building and pest inspections, and any other property purchase expenses.
If the contract has already become unconditional, it may not be possible to withdraw from the contract, and the seller can compel you to settle (or purchase) the property.
If you're unsure about your rights in this situation or the implications of withdrawing from a contract after the cooling-off period, discuss your options with a solicitor.
John is the co-host of the this is money and this is property podcasts (formerly my millennial money and my millennial property). He is Director at SOLVERE Wealth, Director/Buyers Agent at Envisage Property, and is property coach of over 25 years.
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Having accepted a price for the sale of a property 10 days ago (being a Saturday) and contracts signed by our party 4 days later, building/pest inspection completed and other party’s banks valuation completed when should we expect exchange of contracts. Also when does the cooling off period start and finish. Is it from the acceptance date or from exchange of contracts? We are from NSW but unsure if the waiver was signed.
BelindaMay 29, 2015
Hi Cathy,
Thanks for your enquiry.
finder.com.au is an online comparison service and we cannot provide you with advice regarding your personal situation.
When you buy residential property in NSW, there is a 5 business-day cooling-off period after you exchange contracts.
In regards to the exchange of contracts, please speak with your solicitor.
Thanks,
Belinda
joeMay 23, 2015
is there a cooling off period in arizona, usa
BelindaMay 25, 2015
Hi Joe,
Thanks for your enquiry.
There is a cooling off period in Arizona. However, we suggest that you contact your state department directly to discuss this legislation.
Thanks,
Belinda
DaveApril 2, 2015
What happens if the real estate has not passed my request to terminate the contract within the cooling off period ?
I got really surprised today with such professional misconduct by this real estate who locked me in the sale of the contract after not passing my termination request to the vendor.
How can I go about this ?
Finder
ShirleyApril 7, 2015Finder
Hi Dave,
Thanks for your question.
In this unique case it’s best to speak to a certified legal practitioner or a buyer’s agent if you have one. If you have fulfilled all the requirements stated in your contract regarding the cooling off period, then your request should be fulfilled.
Cheers,
Shirley
geoffMarch 23, 2015
Can I cancel the contract as a seller during the cooling off period?
Finder
MarcMarch 24, 2015Finder
Hi Geoff,
Thanks for the question.
This is not possible as the cooling-off period is only designed to benefit buyers. We have written a guide on cooling-off periodswhen selling a home.
I hope this helps,
Marc
MaryMarch 13, 2015
I’ve put a $1,000 deposit to take a house and land off the market. I am yet to receive a copy of the contract, as the seller is waiting on three documents from the council. Can I stop the process and still get my $1,000 deposit?
Finder
ShirleyMarch 16, 2015Finder
Hi Mary,
Thanks for your question.
On the NSW Fair Trading website it states that, “When you buy a residential property in NSW there is a five business-day cooling-off period after you exchange sale contracts. During this period you have the option to get out of the contract as long as you give written notice. The cooling-off period starts as soon as you exchange and ends at 5pm on the fifth business day.
If you use your cooling-off rights and withdraw from the contract during the five business-day period, you will have to pay the seller 0.25% of the purchase price. This works out to be $250 for every $100,000.”
Should you require anymore information, please speak to your trusted solicitor or agent.
Cheers,
Shirley
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Having accepted a price for the sale of a property 10 days ago (being a Saturday) and contracts signed by our party 4 days later, building/pest inspection completed and other party’s banks valuation completed when should we expect exchange of contracts. Also when does the cooling off period start and finish. Is it from the acceptance date or from exchange of contracts? We are from NSW but unsure if the waiver was signed.
Hi Cathy,
Thanks for your enquiry.
finder.com.au is an online comparison service and we cannot provide you with advice regarding your personal situation.
When you buy residential property in NSW, there is a 5 business-day cooling-off period after you exchange contracts.
In regards to the exchange of contracts, please speak with your solicitor.
Thanks,
Belinda
is there a cooling off period in arizona, usa
Hi Joe,
Thanks for your enquiry.
There is a cooling off period in Arizona. However, we suggest that you contact your state department directly to discuss this legislation.
Thanks,
Belinda
What happens if the real estate has not passed my request to terminate the contract within the cooling off period ?
I got really surprised today with such professional misconduct by this real estate who locked me in the sale of the contract after not passing my termination request to the vendor.
How can I go about this ?
Hi Dave,
Thanks for your question.
In this unique case it’s best to speak to a certified legal practitioner or a buyer’s agent if you have one. If you have fulfilled all the requirements stated in your contract regarding the cooling off period, then your request should be fulfilled.
Cheers,
Shirley
Can I cancel the contract as a seller during the cooling off period?
Hi Geoff,
Thanks for the question.
This is not possible as the cooling-off period is only designed to benefit buyers. We have written a guide on cooling-off periodswhen selling a home.
I hope this helps,
Marc
I’ve put a $1,000 deposit to take a house and land off the market. I am yet to receive a copy of the contract, as the seller is waiting on three documents from the council. Can I stop the process and still get my $1,000 deposit?
Hi Mary,
Thanks for your question.
On the NSW Fair Trading website it states that, “When you buy a residential property in NSW there is a five business-day cooling-off period after you exchange sale contracts. During this period you have the option to get out of the contract as long as you give written notice. The cooling-off period starts as soon as you exchange and ends at 5pm on the fifth business day.
If you use your cooling-off rights and withdraw from the contract during the five business-day period, you will have to pay the seller 0.25% of the purchase price. This works out to be $250 for every $100,000.”
Should you require anymore information, please speak to your trusted solicitor or agent.
Cheers,
Shirley