Delayed settlement

Depending on the circumstances, a delayed settlement can be a costly mess that ends with a cancelled sale. Or it can just be a small, regrettable delay. Make sure you have a good conveyancer and your loan application sorted before purchase.

Key takeaways

  • Settlement is when a property sale is finally completed and the buyer becomes the owner and the seller gets paid.
  • A lot can go wrong between the buyer, seller, lenders and lawyers. Settlement delays can happen.
  • The consequences of a delayed settlement vary based on where you live, the reasons for the delay and whether you're the buyer or seller.

What are the costs of delayed settlement?

The rules and regulations differ depending on which state or territory you live in, but generally speaking if your side is responsible for a settlement delay it could cost you. Even it's for circumstances beyond your control.

A property buyer on the Gold Coast, David Christopher, recalls being charged $265 in penalty interest when buying an apartment. The cause of the delay was his bank, which was running behind on processing paperwork and simply couldn't settle on time. The seller charged penalty interest to accommodate the 1-week delay.

4 possible consequences of a settlement delay

  1. Penalty interest. In some jurisdictions, the buyer or seller may have to pay penalty interest for each day settlement is delayed. In most states, the seller is in a better position to charge penalty interest than the buyer if the other party causes a delay.
  2. Postponed settlement. Sometimes a property sale won't settle on time, for any number of reasons. In some cases, the best option is simply to postpone settlement for a few days until the issue is resolved.
  3. Deposit returned. In some cases when settlement is delayed the transaction may end up cancelled and the seller returns the deposit to the buyer.
  4. The buyer loses the deposit. This is the worst case scenario for a buyer. And again, this really varies by state/territory, the reason for the settlement issues and the specifics of the contract but in some cases if the buyer is the cause of settlement falling through completely (rather than a short delay) they can lose their deposit. A subject to finance clause in a contract can protect against this.

7 reasons settlements can be delayed

After finding the perfect home and having your offer accepted, you may feel relief that the house hunting is finally over. But just because you’ve signed a contract doesn’t mean that it’s a done deal. There are still plenty of problems that could arise before you actually take possession of the house.

There are several frustrating and potentially costly issues that could cause settlement to be delayed, including:

1. Bank mix-ups and processing delays

Both the buyer and seller may be relying on their lender to come through with finance or finalise a discharge of their old mortgage. Settlement can't occur until everything is sorted. Bank errors, missing paperwork and delays can happen.

"Often it is the bank that is not ready to release a mortgage because the seller may have put the release authority in late, given many sellers don’t put it in until the property goes unconditional and sometimes this only leaves 1 to 2 weeks before settlement. Some banks can turn it around in a week but others take up to 6 weeks to prepare for settlement," explains Katie Richards, a property lawyer for the online law firm Virtual Legal.

Laura Vickers, principal from Nest Legal in Northcote, Victoria, adds that "the risk of bank error is exacerbated if the purchaser or vendor themselves have been tardy in signing documents or picking up errors by the bank."

2. Final inspection issues

Sometimes, the buyer might discover an issue during their final inspection of the property before settlement. For example, the buyer might discover a faulty garage door hasn’t been fixed. This problem (and its rectification) could be essential to the sale of the property going through.

"The buyer may have put other requirements on the seller, such as fixing items on the house in exchange for going unconditional on building and pest, so the seller may need more time to affect the repairs," Richards says.

3. Difficulty selling another property

When a contract is dependent on the sale of another property to move forward, this can cause delays. For example, in order to be able to afford the purchase of a property, you may first have to successfully sell your current home.

4. Late or incorrect documentation

During the conveyancing process, a range of important documents, including the Transfer of Land, must be submitted to the relevant government bodies. If either the buyer or seller is slow to return completed paperwork to their conveyancer, this can cause delays.

It is important to ensure that the correct legal names or entity purchasing the property is noted on the contract of sale, as this is what the bank will use to create mortgage documents. Delays can occur when a bank or lender needs to re-issue approvals and mortgage documents because the names were loaded incorrectly into their system from the get-go.

5. Valuations

Valuations can cause delays, particularly when a property's formal valuation comes in below the contract purchase price. The buyer then needs to make a decision about whether they can afford to continue with the property purchase or not and if they want to proceed with the purchase at the higher price.
They may then need to fund a shortfall, so do they need to tap into equity elsewhere, resulting in another mortgage application? Do they need to borrow these funds privately? Either way, this can result in more negotiations and time delays to come up with additional funds.

6. Seller delays

"Sellers can also delay settlement by not having moved out of the house, or not having a tenant moved out of the house where vacant possession is to be provided, and in some of these cases the relevant state authority needs to be involved to evict the tenant," Richards says.

7. Other issues

Vickers mentions a few other less common issues that can sometimes cause a delayed settlement:

  • Third-party issues (for example, a caveator not removing a caveat)
  • The vendor not vacating the property in time or not being able to locate the certificate of title
  • Solicitor/conveyancer error (for example, a party’s settlement agent being held up in traffic and not making it to the settlement in time)

How to reduce the risk of delayed settlement

The following are some of the steps you can take to minimise the chances of settlement being delayed for any reason:

  • Be organised. "Sign and return documents as soon as you are asked to by your solicitor and your broker. Return them by express post or personally," Vickers says. "The bank certification process can take several weeks in peak periods and your solicitor needs to get documents to the other side to give them time to sign them before settlement. If you want to nominate an additional or substitute purchaser, decide this early."
  • Ensure your funds/deposit/contribution are cleared funds in your bank account. This is particularly important if you are using a gift from a family member – on settlement day, if "funds to complete" haven't hit the bank account in time for settlement, this can cause an unnecessary delay.
  • Choose the right team of professionals. "You want your solicitor/conveyancer, buyer's advocate and mortgage broker to be contactable and promptly answering any questions you have," Vickers says.
  • Communicate. Keep your broker, solicitor and, if necessary, your buyer's advocate or the real estate agent in the loop about any developments that affect them. Ask questions early in the process if there's anything you're unsure of.
  • Pay attention to detail. Double-check all documents for discrepancies. Do the figures in the bank documents match what you discussed with your broker? Do the names on the transfer and stamp duty documents match those on the contract and do they match those on your bank documents? Raise any discrepancies with the relevant people as early as possible so the issues can be fixed in time.
  • Play nice. Being prepared to cut the other party some slack whenever they have a good reason for running a little late can go a long way to ensuring a smooth and on-time settlement. Richards says, "If the buyer asks for an extension on finance for 2 days for a good reason and the seller says no – causing the buyer to have to go unconditional without finance approval in hand – then when it comes time to settle, if the seller needs an extension to remove a tenant or something on title, then the buyer is less likely to want to be helpful and may refuse that extension then too."
Richard Whitten's headshot

"When I bought my home there was a very tiny delay of 30 minutes. Our conveyancer called and explained that the seller's bank (a small credit union) had missed one bit of paperwork, which was quickly sorted. They explained that the electronic system for settlement worked in timed increments so we missed our scheduled window. It was really no issue at all. But I have heard buyer horror stories of sellers delaying settlement for weeks and buyers having to put everything in storage and stay with relatives until they can move in!"

Money Editor

Frequently Asked Questions

Richard Whitten's headshot
To make sure you get accurate and helpful information, this guide has been edited by Richard Whitten as part of our fact-checking process.
Sarah Megginson's headshot
Personal finance expert + media spokesperson

With over 20 years of experience in property, finance and investment journalism, Sarah is a trusted expert whose insights regularly appear across television, radio, and print media, including Sunrise, ABC News, and Yahoo! Finance. She has previously served as managing editor for Your Investment Property and Australian Broker, and her expert advice has been shared over 2,500 times in 2023-2024 alone. Sarah holds a Bachelor’s degree in Communications and a Tier 1 Generic Knowledge certification, which complies with ASIC standards. See full bio

Sarah's expertise
Sarah has written 198 Finder guides across topics including:
  • Home loans
  • Personal finance
  • Budgeting and money-saving tips
  • Managing the cost of living

Ask a question

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms Of Service and Finder Group Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

32 Responses

    Default Gravatar
    SharonJune 28, 2018

    My convayancer has just told me that he will charge us 10% of the penalty interest due to the buyer not being ready to settle
    Can they do that
    I live in sydney

      Default Gravatar
      ArnoldJune 29, 2018

      Hi Sharon,

      Thanks for your inquiry

      Generally, contracts of sale give the vendor the right to delay the settlement for at least two weeks without penalty. Usually, the buyer will be penalized for the delay in settlement. The vendor can cancel the contract and even choose to sell the property to another party. However, the solicitors may also charge you extra if you delay the settlement. In the event that the purchaser is not able to settle by that date, the vendor may be able to terminate the contract and (among other remedies) keep the purchaser’s deposit.

      Hope this information helps

      Cheers,
      Arnold

    Default Gravatar
    SebastianJune 13, 2018

    Hi, if I have paid my 10% deposit and allowed the vendor to get the deposit on an early release but I don’t have enough money to buy the house at settlement, what happens? I didn’t need a loan to buy the house but I used some money for an emergency. Thankyou

      Default Gravatar
      ArnoldJune 16, 2018

      Hi Sebastian,

      Thanks for your inquiry

      Conveyancing laws vary from state to state, so it’s essential that you obtain expert advice from a conveyancer in your local jurisdiction. This can be avoided if the vendor understands and is okay with the delay. It would be best to speak with the vendor and discuss your situation with them before seeking advice from a conveyancer.

      Hope this information helps

      Cheers,
      Arnold

    Default Gravatar
    ClaireMay 17, 2018

    My divorce settlement is yet to come through, delays from my ex husband. It looks like I will be unable to settle in my new home. I am currently renting the house until settlement. What happens if I can not settle on time? Lose my deposit?

      Finder
      JhezelynMay 18, 2018Finder

      Hello Claire,

      Thank you for your comment.

      Please note that delayed settlement can cause you to incur expensive penalty interest if you are responsible for the delay. While the details change slightly depending on the state where the sale is taking place, typically the seller can do a number of things if the settlement date is delayed by the buyer.

      – They can charge penalty interest – the interest amount will have been detailed in the contract.
      – They can keep the deposit and cancel the sale all together.
      – They can issue a Notice to Complete. A Notice to Complete is a legal order that makes a timely completion of settlement the most important thing for the buyer. If the settlement does not happen on the new completion date, the seller may be able to terminate the contract, keep the deposit, and possibly sue the buyer for additional damages.

      Best to obtain expert advice from a conveyancer in your local jurisdiction.

      Regards,
      Jhezelyn

    Default Gravatar
    FrancescaMay 10, 2018

    my son is purchasing a property in qld. It was represented as having a pool. the pool pump does not work on his inspection. Can he delay settlement until this is fixed of can he have money retained on settlement until this is sorted.

      Finder
      MayMay 10, 2018Finder

      Hi Francesca,

      Thanks for your inquiry.

      Yes, your son could delay the settlement if, upon inspection, he found a faulty pool pump. Did he already mention this to the seller? Might as well your son should communicate with the seller about this so the seller could act on the repair and both parties can agree on terms. Moreover, it would be best that your son will also speak to a conveyancer in his state for an expert advice.

      Cheers,
      May

    Default Gravatar
    JeevzMay 5, 2018

    I am a seller in Victoria and need to postpone settlement by 2 months due to delay in construction of my new home. Do I have rights to postpone settlement and do I need to pay any damages to buyer? Thanks

      Finder
      JeniMay 6, 2018Finder

      Hi Jeevz,

      Thank you for getting in touch with Finder.

      In Victoria, a purchaser doesn’t have a right to receive penalty interest if a vendor delays settlement. You may also want to read more on property settlement for more details.

      I hope this helps.

      Have a great day!

      Cheers,
      Jeni

More guides on Finder

Go to site
Quickly see top rates and loans that suit you