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Coles car insurance review

Coles car insurance is a budget-friendly option for young people, but older drivers may be able to find cheaper cover elsewhere.

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Coles

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Our verdict

Pros

  • Young drivers were quoted cheaper than average policies for their age
  • Coles promises a one-week turnaround on the majority of repairs
  • Get support when you need it with a 24/7 on-shore claims team

Cons

  • Older drivers will likely be able to find more affordable cover elsewhere
  • You can't choose your own repairer, which could be inconvenient for some drivers
  • Up to $500 for personal effects are covered - many brands offer $750 or $1,000

How does Coles compare with other car insurers?

Coles offers a good range of benefits and limits at a reasonable price point in comparison to other car insurers. Plus, you can claim extra perks if you link your Flybuys.

Features

Name Product Choice of repairer New Car Replacement Roadside assistance Hail, storm and flood damage
Coles Comprehensive
Optional
  • If your car is written off in the first 2 years or is under 40,000 km
  • Optional
    Finder's summary: Coles Car Insurance includes all the benefits you'd expect in a comprehensive policy, plus some unique features like grocery replacement. You'll earn double Flybuys points at Coles supermarkets and you can get $10 off your Coles grocery bill every time you redeem 2,000 Flybuys points. Also, get up to $200 for damaged or stolen groceries. Plus, you can get 2x Flybuys points for every $1 you spend at Coles Supermarkets. Max cap applies.

    ⭐ Current offer: Get $50 off one Coles shop when you take out a new Coles Car Insurance policy and link your Flybuys account. Offer ends 30 November 2024.

    Who it might be good for: Those who want complete coverage for their car and enjoy the freedom to tailor their policy with optional extras.
    Budget Direct Comprehensive
    Optional
  • If your car is written off in the first 2 years or is under 40,000kms
  • Optional
    Finder's summary: The 2024 winner of our Best Value Car Insurance award. It's cheaper than most, plus you can lower costs by adding age restrictions.

    ⭐ Current offer: 15% off your first year's premium when you take out a policy online. T&Cs apply.

    Who it might be good for: Anyone who wants a good value policy.
    NRMA Comprehensive
    Optional
  • If your car is written off in the first 2 years
  • Optional
    AAMI Comprehensive Car Insurance
  • If your car is written off or stolen in the first 2 years
  • Optional
    Finder's summary: AAMI's comprehensive policy includes cover for legal modifications and accessories and up to $20 million cover for damage to other people's property. Optional extras like windscreen and window glass cover is also available.

    ⭐ Current offers: Save $50 when you buy a new comprehensive car insurance policy online. T&Cs apply.

    Who it might be good for: Safe drivers can benefit from the AAMI Safe Driver Rewards® program.
    Allianz Comprehensive
  • If your car is written off or stolen in the first 2 years
  • Finder’s summary: Allianz is good if you want agreed value (this lets you agree on an amount to cover your car for. For a big insurer, it also has a strong customer service record.

    Who it might be good for: Anyone who wants good customer service and agreed value cover.
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    Price

    Price comparison data from the 2024 Finder Insurance Awards found that, on average, an annual comprehensive car insurance policy from Coles costs $1,287. This comes in under the average. While they're certainly not a high-cost or premium insurer, there are plenty of providers that offer cheaper car insurance.
    Keep in mind, the best car insurance for you may be based on more than price.

    InsurerNSWQLDSATASVICWAAustralia averageApply
    Coles car insurance$1,405$1,199$1,262$1,250$1,501$1,105$1,286More info
    Budget Direct Logo$1,148$941$978$829$1,180$880$992Get quote
    youi$1,640$1,307$1,087$1,155$1,599$1,363$1,359Get quote
    NRMA logo$2,027$1,154$1,038$1,004N/A$1,034$1,043More info
    AAMI$1,884$1,106$1,015$985$1,318$1,002$1,218More info

    About our car insurance methodology

    Customer reviews

    Compare Coles' policies

    Name Product Accidental damage Roadside assistance Fire and theft New Car Replacement Hire car after theft
    Coles Comprehensive
    Optional
  • If your car is written off in the first 2 years or is under 40,000 km
  • Up to $1,000 - Up to 14 days
  • Finder's summary: Coles Car Insurance includes all the benefits you'd expect in a comprehensive policy, plus some unique features like grocery replacement. You'll earn double Flybuys points at Coles supermarkets and you can get $10 off your Coles grocery bill every time you redeem 2,000 Flybuys points. Also, get up to $200 for damaged or stolen groceries. Plus, you can get 2x Flybuys points for every $1 you spend at Coles Supermarkets. Max cap applies.

    ⭐ Current offer: Get $50 off one Coles shop when you take out a new Coles Car Insurance policy and link your Flybuys account. Offer ends 30 November 2024.

    Who it might be good for: Those who want complete coverage for their car and enjoy the freedom to tailor their policy with optional extras.
    Coles Third Party Property, Fire and Theft
    Optional
  • Up to $1,000 - Up to 14 days
  • Finder's summary: This policy includes cover for damage that occurs as the result of fire and theft. It also covers you for damage you cause to other people's property.

    ⭐ Current offer: Get $50 off one Coles shop when you take out a new Coles Car Insurance policy and link your Flybuys account. Offer ends 30 November 2024.

    Who it might be good for: Those who want mid-tier coverage that protects them from fire and theft but not much else.
    Coles Third Party Property Only
    Optional
  • Finder's summary: This policy includes cover for damage you cause to other people's property.

    ⭐ Current offer: Get a 15% online discount when you buy a new policy online. T&Cs apply.

    Who it might be good for: Those who want a lower level of coverage that only protects them from the legal liability costs that arise if they damage someone else's property.
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    What additional cover options are available?

    • Roadside assistance - 24/7 assistance in the event of a breakdown or accident
    • Windscreen or window damage - One excess-free windscreen or window glass claim per year.
    • Car hire after an accident - Up to $75 per day - Up to 14 days if your car is out of action due to an insured event
    • Under 25 cover - For any drivers under 25 years old using your car.

    FAQs

    Compare other products from Coles

    Nicola Middlemiss's headshot
    Senior writer

    Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

    Nicola's expertise
    Nicola has written 232 Finder guides across topics including:
    • Personal finance
    • Personal insurance, including car, health, home, life, pet and travel insurance
    • Commercial business insurance

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    6 Responses

      Default Gravatar
      YvonneNovember 26, 2019

      When can you give me a quote please?

        Default Gravatar
        NikkiNovember 26, 2019

        Hi Yvonne,

        Thanks for your comment and I hope you are doing well. It’s helpful to know that we are unable to provide a personalized quote for you. You can reach out directly to Coles. You can also review the Coles car insurance policies listed above. Simply choose type of cover is needed most, and click the green GET QUOTE button to be brought to the provider’s main page. As a friendly reminder, carefully review the Product Disclosure Statement of the product before applying. You may also contact the insurance provider should you have any questions about their policy.

        Hope this helps and feel free to reach out to us again for further assistance.

        Best,
        Nikki

      Default Gravatar
      BarryMay 16, 2017

      Under Coles Comprehensive car insurance, is there a limit to how often an unlisted non household member may drive my car?

      I have been told no more than twice in one week, but there is nothing about this in the PDS. What does twice a week mean? What if my daughter in law borrowed it for a weekend?

        AvatarFinder
        ZubairMay 17, 2017Finder

        Hi Barry,

        Thank you for your question.

        You have contacted finder.com.au, a comparison and information service and not actually coles car insurance.

        The PDS does not state anything about multiple driver limitations. You should contact Coles directly about this matter.

        Cheers,
        Zubair

      Default Gravatar
      MayApril 12, 2017

      Coles Comprehensive Car Insurance Claims

      Have heard that it is difficult to lodge a claim when an accident occurs. Takes a long time for all work and claims to be resolved.

      Is this true ?

      Regards
      Meiling

        AvatarFinder
        ZubairApril 13, 2017Finder

        Hi May,

        Thank you for your question.

        You have contacted finder.com.au, a comparison and information service and not actually Coles Car Insurance.

        finder.com.au is a comparison and information service and we are not permitted to provide our users with personalised financial advice or product recommendations.

        For clarification on how much time it will take to process the claim, please refer to your product disclosure statement or contact your insurer.

        All the best,
        Zubair

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