Example: How to get a free flight with a Qantas American Express Ultimate Card
To give you an idea of how redeeming flight or travel credit works, let's look at the steps we'd take with the Qantas American Express Ultimate Card, which offers a $450 Qantas Travel Credit.
- Log in to your American Express account and check your eligibility. This includes paying your most recent annual fee and at least the minimum amount listed on your most recent statement.
- Go to the American Express Travel Online website. If you need help, you can also chat online or call the Amex Travel team on 1300 303 877 (but can't make the booking over the phone).
- Search for Qantas flights. Make sure it is a Qantas flight with a QF number (e.g. Qantas Flight 410 or QF410).
- Pay for the booking with your Qantas American Express Ultimate Card. The booking needs to be worth $450 or more and the travel credit will be added back on your card account within 3 business days (but it could take up to 30 days in some cases).
Keep in mind that your Qantas Travel Credit can only be used once and has to be used for one booking. If your flight is worth more than $450, you can use the Qantas American Express Ultimate Card to pay the difference.
Remember: With other cards, the process could be slightly different, but this gives you a general idea of how it works.