Banks and other credit card providers usually decide on the mix features that are available on different Visa cards. But some of the Visa benefits you can expect include:
Visa offers a Global Customer Assistance Service so you can report lost and stolen cards from anywhere in the world. You can contact the Visa team on 1800 450 346 (within Australia) or +1 303 967 1090 (international calls).
Visa credit cards in Australia offer tap-and-go payments, as well as insert or swipe options at the checkout. You also won't need to enter a PIN if your contactless card purchase is less than $100.
Many Visa credit cards can also be added to digital wallets including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay. These options do vary between credit card providers, so make sure you check the card's compatibility before you apply.
If you sign up to Visa Checkout, this service will securely save your payment and shipping information for online shopping with partnered merchants.
This security service adds an extra verification step for online transactions. As an example, you might be asked to enter an SMS code, confirm your date of birth or answer a security question before the payment is processed. Most credit cards that offer Visa Secure automatically enrol you in it.
A Visa card gives you access to exclusive discounts and deals with partnered brands such as Booking.com, THE ICONIC and Hertz. If you have a premium Visa credit card – such as a platinum or black card – you can get more luxury offers, such as hotel upgrades.
A Visa card also gives you access to limited-time ticket offers, movie competitions and other entertainment deals. You can check out the current range of offers on the Visa website.
A platinum Visa credit card (and other premium options) often gives you access to a 24/7 global concierge service. You can contact your concierge on 1800 639 607 within Australia for anything from booking restaurant reservations or scoring tickets to a concert to sending flowers to a loved one.
Some Visa credit cards come with complimentary insurance covers, such as international travel insurance, purchase cover insurance, extended warranty insurance and interstate flight inconvenience insurance and transit accident insurance.
The type of complimentary insurance and amount of cover offered varies depending on the issuer and the Visa credit card. You can check individual card benefits to check if insurance is offered – and remember to read the policy to make sure the cover fits your plans.
If you have a Visa Platinum, Signature or Infinite credit card, you can enjoy exclusive travel and lifestyle benefits all around the world through this exclusive service.
You could get the following Visa Premium perks with your Visa Signature credit card:
Like your very own personal assistant, Visa Signature cardholders have access to a 24/7 Visa Premium concierge service.
Whether you want to snag concert tickets, make a last-minute restaurant reservation or hire a private yacht on your next vacation, your concierge service can organise it for you. You'll have to pay for any purchases required to fulfil your request (such as the concert tickets), but the concierge service is complimentary with your card.
You can contact your Visa Premium concierge on 1800 639 607 in Australia.
You can reserve and purchase pre-sale tickets to events before the general public with Visa Front Line Access. Powered by Ticketek, you'll need to complete the Visa Front Line Access online registration before you can get your hands on the exclusive tickets.
When you register, you'll receive a unique code which you can use to log in and reserve your pre-sale tickets. Visa will notify you of the latest concerts and pre-sale opportunities via email.
You can save on your next holiday with a bunch of exclusive discounts and deals for Visa cardholders. The promotions vary, but can include discounts on online hotel bookings, airport lounge passes, dining, tours and holiday activities. You can see the current list of discounts on the Visa Premium website.
If your card has been lost, damaged or stolen, you can get help from the Visa Global Customer Assistance Services team 24 hours a day, 7 days a week from anywhere in the world. In Australia, the toll-free number is 1800 450 346. If you're travelling overseas, you can find a complete list of local Visa customer service phone numbers on their website.
Before leaving for your overseas trip, save the local Visa customer service phone number for your travel destination in your phone so it's easy to find in the event that you need it.
You can use a Visa Signature card in over 200 countries and territories, including over 2.2 million ATM locations worldwide. Just remember that using your credit card to withdraw cash attracts a cash advance fee and cash advance interest charges. If you have a Visa debit or prepaid card, you can avoid cash advance fees and rates.
When you use an Australian Visa credit card overseas, the payment will automatically be converted from the local currency to AUD. As exchange rates change daily (or more frequently), Visa has an exchange rate calculator on its website where you can check the rates that will apply.
To give you an idea, here are the exchange rates that would apply when travelling to the UK, US or New Zealand when we checked on 29 June 2023:
Based on these examples, the Visa exchange rate was between 0.28% and 0.42% higher than the exchange rate listed by the Central European Bank. So the Visa currency exchange rates would be relatively similar to the exchange rates listed online.
Just keep in mind that credit cards may also have foreign currency conversion fees and charges that affect this rate. The Visa calculator includes a section to help factor in these costs.
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If I hire a car in Broome and pay for it with a NAB Platinum Mastercard or NAB Qantas Platinum Visa, does this cover the Standard Liability Insurance (circa $3000)?
Hi Stuart, thanks for your inquiry!
Rental vehicle excess cover is available for NAB credit cards. Reimbursements/ cover is available up to a maximum of $1,250 per interstate journey for any excess or deductible which you are legally liable to pay. Please refer to page 49 of the PDF I have sent to your email for the full requirements for eligibility.
Cheers,
Jonathan
If I pay for a proposed “Outback tour” within Australia by Myer Visa Card, will I receive complimentary travel insurance?
Hi Rod,
Thanks for your inquiry.
The Myer Visa Card does not come with complimentary travel insurance. You may like to refer to the following link for a list of cards that come with free complimentary travel insurance.
Cheers,
Jonathan
Can I load South African Rand into a card and if so which card?
Hi Pam,
Thanks for your inquiry.
Yes, the Virgin Global Wallet and the Westpac Global Currency card both supports the South African Rand (ZAR).
Cheers,
Jonathan
I live in the UK Scotland and it seems I can only get a Visa Credit Card if I live in Australia
Hi Ann, thanks for your inquiry.
Since Visa is a multinational corporation, Visa credit cards are also available in the UK.
Cheers,
Jonathan
I want to advertise visa at my business what are my options
Hi Mark, thanks for your inquiry!
Please note that finder.com.au is a comparison service and is not affiliated with Visa. It would be best to contact Visa directly in regards to advertising options.
Cheers,
Jonathan