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Improve your credit score

Here are 9 things you can start doing today that will improve your credit score and fix your credit rating.

How to improve your credit score

There are a number of things you can do to improve your credit score quickly and over a longer period of time.

You can start by consistently repaying your debts on time, paying off any missed or late payments and being careful about managing and minimising your existing debts.

However, improving your credit score is also a long-term process and it's important that you continue to take steps to ensure your score doesn't decrease over time.

1. Check your credit score

You can't improve your credit score if you don't know what it is and don't understand what it means.

You can check your credit score for free through Finder. It takes a couple of minutes and then you'll know exactly what your score is. You'll get a score between 0 and 1,000. The higher the better.

Credit score scale blue light

Along with the score you'll get your credit report, which contains:

  • A 24-month history of your loan repayments, including late payments or defaults.
  • Information about your credit accounts (loans and credit cards).
  • Any enquiries or requests made by lenders for your credit report in the last 5 years.
  • Any bankruptcies or court judgements in your name.

Once you have your credit score you can identify the best ways to increase it.

2. Correct any errors in your credit report

Look at the details contained in your credit report. If it all looks accurate, then jump to step 3. But if you find any errors you can get them corrected and your credit score should increase pretty quickly.

Here are some examples of possible errors:

  • Incorrect personal information
  • Incorrect missed payments or defaults
  • An unpaid debt you were never notified about
  • Enquiries made on your behalf for credit you never applied for

You can request a correction on your credit report through the agency that issued the report. And you can contact the credit provider that made the mistake directly.

You'll need some personal identification, plus the report, the specific detail you're challenging and evidence of the error.

3. Pay off late payments and defaults

You should fix the biggest issues dragging your credit score down as soon as possible. Red marks on your credit report are usually:

  • Missed payments. If you've missed a payment on a bill by more than 14 days it is recorded on your credit report for 2 years.
  • Defaults. If a repayment is more than 60 days overdue and the amount is $150 or more, a default is recorded in your credit report. Defaults stay on your report for 5 years.

Prioritise paying off any outstanding debts, especially a default. Make sure you pay any missed payments before the 14 days if possible.

Paying off an outstanding payment looks better on your credit report but the missed payment or default is still recorded.

4. Make regular repayments on your debts

It sounds obvious but don't miss a payment on your credit card or loan. Pay off at least the minimum on your credit card before it's due.

🔥 Hot tip

Set up direct debits so payments are made automatically. Just make sure you have money in the bank account to cover the payment.

Good credit means going into debt

You might think someone who has never had a cent of debt to their name would have a perfect credit score. But that's not the case.

To prove you are a reliable borrower you need to actually have a history of managing debt responsibly.

If you've never had a loan or credit card before it can be hard to show this. So you might actually be better off applying for a credit card with your bank as a first step.

Just make sure:

  • You keep the credit limit low
  • You actually use the card to buy things
  • You make regular repayments on time
  • The card has low fees

5. Pay your bills on time

Unfortunately your credit report doesn't necessarily record all the years you've spent paying your phone, internet, electricity and gas bills on time. Bills are not credit.

But if you've missed a bill payment by more than 14 days it will negatively affect your score.

So make sure you pay your bills on time. Setting up direct debits for your bills (or even automatic reminders) is the easiest way to do this.

6. Lower the limit on your credit card

If you already have a credit card and you're making repayments on time, you can further improve your credit score by lowering the card limit.

That's the maximum amount you can spend using the card. It's much easier to get into financial trouble with a card that lets you spend $6,000 versus one with a limit of $2,000.

If you don't need to make big purchases on your credit card, lower your limit.

7. Avoid multiple debts, especially high interest ones

A borrower with a single credit card and a home loan who never misses a repayment is likely to have a strong credit score.

But if you have 3 credit cards and 2 personal loans you'll struggle to improve your credit score even if you never miss a repayment.

If you can cut down to 1 or 2 credit cards and consolidate your loan debts you can lift your score.

Alternatively, prioritising paying off one of the loans completely would help too. A balance transfer credit card can be the best way to roll card debts into one manageable debt.

8. Avoid applying for too many credit products at once

When you apply for a loan or credit card the lender requests a copy of your credit report. This is called a hard inquiry and it can negatively affect your report.

This is because multiple applications for credit in a short time are considered a bad sign.

To avoid this:

  • Don't apply for multiple debts at once
  • Apply for a single credit product from a single provider
  • Make sure your application is completed correctly and that you're eligible for the product before you apply

🔥 Hot tip

Getting rejected for a credit application hurts your credit score because of the hard inquiry mentioned above. Avoid applying for another credit product until you understand why you got rejected for the first one. Multiple inquiries can harm your credit score even more.

Checking your own credit score is considered a soft inquiry and doesn't affect the score in any way.

9. Watch out for buy now pay later

Buy now pay later (BNPL) products like Afterpay might not seem like credit products. But using BNPL can harm your credit score.

Missing BNPL repayments will hurt your credit score. And some BNPL providers make a credit enquiry when you sign up, meaning the company takes a look at your credit report. This can impact your credit score too.

Finder survey: Have many Australians have taken steps to improve their credit score?

Response
No68.8%
Yes31.2%
Source: Finder survey by Pure Profile of 1016 Australians, December 2023

More useful tips to get a better credit score

Time heals all credit wounds

If you've had a very bad run with your finances – missed payments, defaults, a bankruptcy – then time is your friend.

In Australia, defaults stay on your credit report for 5 years. Missed payments stay for 2. If you were declared bankrupt, the bankruptcy stays on your report for 2 years from the end date or 5 years from the date you became bankrupt (whichever of the 2 is later).

So while all the tips we've outlined above are very useful, for people with terrible credit the passage of time also helps a lot. Just avoid getting into more credit trouble in the meantime.

Credit repair companies

There may be mistakes on your credit report you can fix. And there are companies that offer credit repair services who can fix those for you.

But these companies can charge high fees and are often just doing things you can easily fix yourself, for free.

Keep a good credit card

Paying off debts completely is good financial advice. But it's often worth keeping a credit card you rarely use and have always paid off on time. This card is a good example of your creditworthiness.

Just make sure you keep the limit as low as possible.

Get help

If you're struggling to make repayments and need financial help you have options:

  • Talk to your utility and credit providers. Before you miss a payment talk to your providers. They have hardship support schemes and payment plans available for customers.
  • Get free financial counselling. The National Debt Helpline has free financial counsellors you can speak to on 1800 007 007.

What's the best way to improve a bad credit score?

Here are the 3 key steps you should take today to boost your score:

  1. Pay off any outstanding debts or overdue bills.
  2. Make sure your credit report is accurate
  3. Consolidate your debts and loan accounts

How do I improve my credit score fast?

Unfortunately there is no quick fix or shortcut to improving your credit score. If you have a poor score, it can often take time before you see a huge improvement in your credit rating.

However, by consistently following the steps above you should see your score gradually increase.

One exception may be if you have multiple errors in your credit report that are harming your score. Getting these corrected and removed from your report may have an immediate impact on improving your credit score.


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Editor

Richard Whitten is a money editor at Finder, and has been covering home loans, property and personal finance for 6+ years. He has written for Yahoo Finance, Money Magazine and Homely; and has appeared on various radio shows nationwide. He holds a Certificate IV in mortgage broking and finance (RG 206), a Tier 1 Generic Knowledge certification and a Tier 2 General Advice Deposit Products (RG 146) certification. See full bio

Richard's expertise
Richard has written 553 Finder guides across topics including:
  • Home loans
  • Property
  • Personal finance
  • Money-saving tips

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161 Responses

    Default Gravatar
    SharelleApril 16, 2018

    How do I improve my credit rating

      Default Gravatar
      NikkiApril 16, 2018

      Hi Sharelle!

      Thanks for your message and for visiting finder – the leading comparison website & general information service built to give you advice in your buying decision needs. How are you doing today?

      Improving your credit score starts with understanding where you’re at with your finances and your credit, and then working to improve them. As your finances improve your credit score will improve with it. Here is a quick guide to improving your credit and financial position:

      Order your credit score and credit file. These two usually come together, or you can order them separately. You can receive your credit file for free once a year and you can receive your free credit score from finder.com.au. When you know your score, check what credit position you fall into – excellent, average, below average, etc. – and you will have a good idea of how you fare to the rest of the population. Your credit file can then give you a more in-depth understanding of your financial position so you can make actionable changes.
      Check your file for high-risk listings. Listings can include multiple credit file in a short space of time, high credit limit credit cards, multiple loan accounts and of course, bad credit listings such as defaults, serious credit infringements and bankruptcies.
      Identify listings that you can improve. No two credit files are the same and so the same improvement process will not be the same for everyone. However, there are a few ways you can improve your credit score. For instance, if you have a high credit limit credit card that you aren’t using, you can consider lowering it. If you have multiple personal loans and credit card debt, you can consider consolidating it. If you are unsure how you can improve your position, there are professionals, such as The Credit File Experts, that can assist. Just follow the link at the top of this page.
      Keep an eye on your score and your credit. The most important step to improving your credit score is keeping an eye on it. Make sure you are in a good credit position before you next make an application to ensure you’re approved.

      Hope this helps! Feel free to message us anytime should you have further questions.

      Cheers,
      Nikki

    Default Gravatar
    TimothyApril 11, 2018

    Hey, I need help improving my credit score. I’m below average, and im embarrassed to find help

      Default Gravatar
      NikkiApril 11, 2018

      Hi Timothy,

      Thanks for your message and for visiting Finder.

      We’re sorry to hear that you’ve received a low credit score. No need to be embarrassed as this is normal. There are steps on how to improve your credit score. The first thing you have to do is to order your credit score and credit file and check the following.

      • Personal information. Ensure all of your personal details are correct. This is to limit the chance of identity theft or being rejected for credit because of a misspelled first name.
      • Incorrect defaults. Credit reporting agencies or lenders might list a default incorrectly in your file. A default could be listed twice or you could have a default listed for an account you paid on time. If you find an incorrect default talk to the credit reporting bureau first, then if that doesn’t rectify it you should contact the credit provider. A full process for dealing with incorrect listings is outlined below.

      Keep an eye on your credit score from time to time. Make sure you are in a good credit position before you next make an application to ensure you’re approved.

      Hope this helps! Feel free to message us anytime should you have further questions.

      Cheers,
      Nikki

    Default Gravatar
    NikkiApril 10, 2018

    Hi Natalie,

    Thanks for your message and for visiting Finder.

    Credit file agencies are required to provide you with a copy of your credit file within 10 days of you requesting it. They are also required to ensure that the credit information they hold on you is accurate, updated and relevant, so you can send them revision requests if you discover any errors in your credit history. You’re eligible to receive your credit file within 10 days if you meet the following criteria:

    You have had an application for credit, such as a loan or credit card, rejected in the previous 90 days
    You have lodged a request for information to be corrected and you have been advised that the information has been corrected
    You have not accessed your file in the previous 12 months (you can view your file for free once every 12 months)

    The information you need to provide will differ with each credit reporting bureau. Generally, you will need the following:

    • Your full name
    • Your date of birth
    • Your driver’s licence number
    • Two forms of identification i.e. a copy of your birth certificate, passport or drivers licence
    • Your current residential address
    • Name of the organisation that you last applied for credit

    You can request for your credit report on Finder using a valid Australian driver’s license.

    Hope this helps! Feel free to message us anytime should you have further questions.

    Cheers,
    Nikki

    Default Gravatar
    DuncanApril 10, 2018

    I have recently finished paying off a few debts and now am debt free. There should not have been a default on my credit as this was a part of the payment agreement. How can I fix this and have my credit reinstated?

      Default Gravatar
      NikkiApril 10, 2018

      Hi Duncan,

      Thanks for your message and for visiting Finder.

      Sorry to hear that there is a default on your credit.

      Once a default is listed the amount can’t be changed to reflect recent payments or missed payments. If you miss a payment it will be listed as a separate default. However, the listing can be updated to show accruing interest and fees. If you pay the full defaulted amount the credit provider needs to inform the credit reporting body who will update the listing to “paid”. A default is just one kind of bad credit listing. Defaults will generally remain on your file for five years and place you in the bad credit basket for lenders.

      You may refer to our guide on how to repair your credit.

      Hope this helps! Feel free to message us anytime should you have further questions.

      Cheers,
      Nikki

    Default Gravatar
    LauraApril 7, 2018

    I have a six year old Telstra default which I have disputed Telstra has never supplied me with the actual bill but still placed the default on my credit the amount is 950.00 and this is preventing me from obtaining credit seven years will be up in Aug 2019.

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