GloBird Energy is a smaller retailer offering big savings.
Its plans tend to be on the cheaper end and often shows up on our list as one of the cheapest energy providers.
Extra conditional discounts on top of its low cost make it even more attractive to those looking to cut back on their energy bill.
Pros
Local customer support based in Melbourne
Pay on time and direct debit discounts
Cons
Expensive solar plans
No mobile app to manage your plan or track usage
What do you want to compare?
2023 Finder Customer Satisfaction Awards
Winner: Best rated gas provider (VIC)
GloBird Energy has been rated the number 1 gas provider in Victoria, with 90% of respondents saying they would recommend it. Its cheap plans and local customer support helped it take out top spot.
GloBird Energy was a runner up in this category, with customers rating it highly for offering value for money and ease of application. Around 88% of respondents said they would recommend the provider.
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the SA Power network who consumes 4011kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the AusNet Services network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the APA (Allgas Energy) network who consumes 8000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 14000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
GloBird Energy offers
Existing residential customers can get a $50 account credit when their referred friend pays their first bill. T&Cs apply. Ends 30.6.24.
New customers can get $10 account credit upon signing up online. Use code 'HAPPY10' T&Cs apply.
Get a 2% discount when you pay on time and 1% discount when you pay your bill via direct debit. Available on some plans.
âš¡ Free Lunch
Get 2 hours of free electricity daily between 12pm and 2pm. Available as its own energy plan only in Victoria and South Australia. You need to have a smart meter installed.
Customer service
Australian based customer support
Live chat available
Financial hardship assistance
How do I get in touch with GloBird Energy?
You can get in touch with GloBird in a few ways:
Call the customer service line (8:30am-5:30pm AEDT Monday to Friday and 9am-3pm AEDT Saturday and public holidays)
Start a live chat (9am to 5pm AEDT Monday to Friday)
Send an email to the customer service team
Good to know: GloBird's customer service team is based onshore in Melbourne, Victoria.
Customer satisfaction
We don't currently have enough reviews to display a star rating for GloBird Energy.
GloBird's review scores on other sites as of 3 May 2024:
Google reviews. 4.7/5 stars (3,016 reviews)
Product review. 4.6/5 stars (2,402 reviews)
Keep in mind: These customer reviews are subjective and may not reflect your experience. Use customer reviews to inform your research when looking for a new energy provider.
Solar energy
How much does GloBird Energy pay for solar feed-in tariff?
GloBird has dedicated solar plans if you've already got a system installed.
GloBird Energy ranks 28th (out of 39 providers) in the 2022 Green Electricity Guide rankings.
Unlike several other retailers, GloBird isn't involved in fossil fuel extraction at all. However, it still loses points for a lack of transparency on where it sources its electricity from.
It still buys energy from the open market (where coal is the dominant generating source) and has no strong climate policy.
Ready to sign up with GloBird Energy?
Now that you've read our review of Globird Energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.
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