Red Energy review

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Red Energy review

Red Energy's established itself as one of the major power retailers in the country outside the big 3 (AGL, Origin Energy, EnergyAustralia). Its electricity and gas plans tend to be on the more expensive side but come with some perks.

The big draw for signing up to Red Energy is to earn Qantas Points. When you initially sign up you can earn 10,000 bonus points on its electricity plan and 5,000 for gas.

After that, every dollar you spend on the Qantas Red Saver plan will earn you an additional 2 points.

Pros

100% Australian owned
Local customer support
Refer a friend

Cons

Only has an app for its rewards program. It doesn't let you manage your plan

What do you want to compare?

Finder Awards Winner Electricity National 2023 Badge

2023 Finder Customer Satisfaction Awards

Winner: Best rated electricity provider (national)

Red Energy topped our national rankings for electricity after customers gave it two thumbs up for offering great features on its plans. It was also highly rated for its customer service which is 100% Australian-based.

See how we chose the winners

Finder Awards Winner Gas National 2023 Badge

2023 Finder Customer Satisfaction Awards

Winner: Best rated gas provider (national)

Red Energy claims the double, also winning the best gas provider award in Australia. Customers were satisfied with the provider's range of features that includes the option to earn Qantas Points as well as its customer service.

See how we chose the winners

2023 Finder Customer Satisfaction Awards

Winner: Best rated gas provider (NSW)

Red Energy ranks number 1 in NSW. It's 100% Australian-owned and operated, has strong customer support and gives you access to bonuses such as Qantas points.

See how we chose the winners

Finder Awards Winner Electricity VIC 2023 Badge

2023 Finder Customer Satisfaction Awards

Winner: Best rated electricity provider (VIC)

Red Energy was also given the nod in Victoria, with the Snowy Hydro backed provider offering strong incentives to its customers. Around 94% of people surveyed said they would recommend Red Energy.

See how we chose the winners

Finder Awards Winner Electricity SA 2023 Badge

2023 Finder Customer Satisfaction Awards

Winner: Best rated electricity provider (SA)

Red Energy also topped the charts in South Australia, scoring an impressive 4 out of 5 or above across all the major categories including value for money, customer service and ease of application.

See how we chose the winners

2023 Finder Customer Satisfaction Awards

Winner: Best rated gas provider (SA)

Red Energy wins the double in SA after securing the award for best gas provider in the state. It received big scores for its customer service, with 86% of customers saying they'd recommend the provider.

See how we chose the winners

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Compare electricity plans from Red Energy

1 - 3 of 7

Name	Plan features	Reference price	Typical annual cost
Red Energy - Living Energy Saver Basic Plan Information \| (RED552163MRE11@EME) Single rate tariffFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 20% less than reference price	Estimated cost/year (typical usage) $1,440/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Red Solar Saver Basic Plan Information \| (RED207668MRE13@EME) Single rate tariffFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 1% less than reference price	Estimated cost/year (typical usage) $1,800/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Red EV Saver Basic Plan Information \| (RED552839MRE10@EME) Single rate tariffSmart meter requiredFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 20% less than reference price	Estimated cost/year (typical usage) $1,440/year	View details Compare	loading Fetching your data...

Showing 3 of 7 results

The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 5

Name	Plan features	Reference price	Typical annual cost
Red Energy - Living Energy Saver Energy Fact Sheet \| (RED593104MR@VEC) Single rate tariffFeed in tariff available	No credit card fees No disconnection fee Rates are not fixed FiT from 4.5c/kWh	Reference price 14% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,250/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Qantas Red Saver Energy Fact Sheet \| (RED593197MR@VEC) Single rate tariffFeed in tariff available	No credit card fees No disconnection fee Rates are not fixed FiT from 4.5c/kWh	Reference price 14% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,250/year	View details Compare	loading Fetching your data...
Red Energy - Red EV Saver Energy Fact Sheet \| (RED593121MR@VEC) Single rate tariffFeed in tariff available	No credit card fees No disconnection fee Rates are not fixed FiT from 4.5c/kWh	Reference price 14% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,250/year	View details Compare	loading Fetching your data...

Showing 3 of 5 results

The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 7

Name	Plan features	Reference price	Typical annual cost
Red Energy - Living Energy Saver Basic Plan Information \| (RED836074MRE1@EME) Single rate tariffFeed in tariff available	No credit card fees No disconnection fee Rates are not fixed FiT from 1c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $1,950/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Living Energy Solar Saver Basic Plan Information \| (RED636161MRE8@EME) Single rate tariffFeed in tariff available	No credit card fees No disconnection fee Rates are not fixed FiT from 8c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $1,950/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Red EV Saver Basic Plan Information \| (RED552850MRE10@EME) Single rate tariffSmart meter requiredFeed in tariff available	No credit card fees No disconnection fee Rates are not fixed FiT from 8c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $1,950/year	View details Compare	loading Fetching your data...

Showing 3 of 7 results

The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 5

Name	Plan features	Reference price	Typical annual cost
Red Energy - Qantas Red Saver Basic Plan Information \| (RED552326MRE13@EME) Single rate tariffFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 4.5c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $2,110/year	View details Compare	loading Fetching your data...
Red Energy - Red EV Saver Basic Plan Information \| (RED552852MRE11@EME) Single rate tariffSmart meter requiredFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 4.5c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $2,110/year	View details Compare	loading Fetching your data...
Red Energy - Red BCNA Saver Basic Plan Information \| (RED552771MRE11@EME) Single rate tariffFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 4.5c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $2,110/year	View details Compare	loading Fetching your data...

Showing 3 of 5 results

The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 5

Name	Plan features	Reference price	Typical annual cost
Red Energy - Living Energy Saver Basic Plan Information \| (RED552185MRE7@EME) Single rate tariffFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 18% less than reference price	Estimated cost/year (typical usage) $2,000/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Red BCNA Saver Basic Plan Information \| (RED552780MRE8@EME) Single rate tariffFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 18% less than reference price	Estimated cost/year (typical usage) $2,000/year	View details Compare	loading Fetching your data...
Red Energy - Qantas Red Saver Basic Plan Information \| (RED552322MRE8@EME) Single rate tariffFeed in tariff available	No credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 18% less than reference price	Estimated cost/year (typical usage) $2,000/year	View details Compare	loading Fetching your data...

Showing 3 of 5 results

The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6,500kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Compare gas plans from Red Energy

1 - 3 of 6

Name	Plan features	Charges	Typical annual cost
Red Energy - Living Energy Saver Basic Plan Information \| (RED552124MRG6@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 82.5c/day Usage: 2.66 - 3.94c/MJ	Estimated cost/year (typical usage) $960/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Red Solar Saver Basic Plan Information \| (RED538861MRG7@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 82.5c/day Usage: 2.66 - 3.94c/MJ	Estimated cost/year (typical usage) $960/year	View details Compare	loading Fetching your data...
Red Energy - Red BCNA Saver Basic Plan Information \| (RED552706MRG6@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 82.5c/day Usage: 2.66 - 3.94c/MJ	Estimated cost/year (typical usage) $960/year	View details Compare	loading Fetching your data...

Showing 3 of 6 results

The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 4

Name	Plan features	Charges	Typical annual cost
Red Energy - Living Energy Saver Energy Fact Sheet \| (RED587522MR@VEC) Single rate tariff	No credit card fees No disconnection fee Rates are not fixed	Pricing Supply: 78.68c/day Usage: 3.33c/MJ	Estimated cost/year (typical usage) $750/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Red BCNA Saver Energy Fact Sheet \| (RED587523MR@VEC) Single rate tariff	No credit card fees No disconnection fee Rates are not fixed	Pricing Supply: 78.68c/day Usage: 3.33c/MJ	Estimated cost/year (typical usage) $750/year	View details Compare	loading Fetching your data...
Red Energy - Qantas Red Saver Energy Fact Sheet \| (RED587591MR@VEC) Single rate tariff	No credit card fees No disconnection fee Rates are not fixed	Pricing Supply: 78.68c/day Usage: 3.33c/MJ	Estimated cost/year (typical usage) $750/year	View details Compare	loading Fetching your data...

Showing 3 of 4 results

The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 6

Name	Plan features	Charges	Typical annual cost
Red Energy - Living Energy Solar Saver Basic Plan Information \| (RED636154MRG6@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 115.78c/day Usage: 3.68c/MJ	Estimated cost/year (typical usage) $720/year	View details Compare	loading Fetching your data...
Red Energy - Red BCNA Saver Basic Plan Information \| (RED552721MRG6@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 115.78c/day Usage: 3.68c/MJ	Estimated cost/year (typical usage) $720/year	View details Compare	loading Fetching your data...
Red Energy - Living Energy Saver Basic Plan Information \| (RED552155MRG6@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 115.78c/day Usage: 3.68c/MJ	Estimated cost/year (typical usage) $720/year	Go to site View details Compare	loading Fetching your data...

Showing 3 of 6 results

The annual estimated gas prices are based on a residential customer on the APA (Allgas Energy) network who consumes 8000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 4

Name	Plan features	Charges	Typical annual cost
Red Energy - Red BCNA Saver Basic Plan Information \| (RED552722MRG7@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 89.92c/day Usage: 2.91 - 5.38c/MJ	Estimated cost/year (typical usage) $1,090/year	View details Compare	loading Fetching your data...
Red Energy - Qantas Red Saver Basic Plan Information \| (RED552304MRG10@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 89.92c/day Usage: 2.91 - 5.38c/MJ	Estimated cost/year (typical usage) $1,090/year	View details Compare	loading Fetching your data...
Red Energy - Living Energy Saver Basic Plan Information \| (RED552152MRG7@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 89.92c/day Usage: 2.91 - 5.38c/MJ	Estimated cost/year (typical usage) $1,090/year	View details Compare	loading Fetching your data...

Showing 3 of 4 results

The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 14000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 4

Name	Plan features	Charges	Typical annual cost
Red Energy - Living Energy Saver Basic Plan Information \| (RED552127MRG6@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 68.2c/day Usage: 2.74 - 3.9c/MJ	Estimated cost/year (typical usage) $1,000/year	Go to site View details Compare	loading Fetching your data...
Red Energy - Qantas Red Saver Basic Plan Information \| (RED552288MRG7@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 68.2c/day Usage: 2.74 - 3.9c/MJ	Estimated cost/year (typical usage) $1,000/year	View details Compare	loading Fetching your data...
Red Energy - Red BCNA Saver Basic Plan Information \| (RED552701MRG6@EME) Single rate tariff	No credit card fees Disconnection fees Rates are not fixed	Pricing Supply: 68.2c/day Usage: 2.74 - 3.9c/MJ	Estimated cost/year (typical usage) $1,000/year	View details Compare	loading Fetching your data...

Showing 3 of 4 results

The annual estimated gas prices are based on a residential customer on the Evoenergy network who consumes 20000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Red Energy offers

Deal

Get deal

Deal

Choose from a $25 eGift card or 1,500 Qantas points

Refer a friend and get a $25 eGift card or 1,500 Qantas points. T&Cs apply.

Get deal

What do Australians think of Red Energy solar energy provider?

4.17/5 overall for Customer Satisfaction — higher than the average of 4
4.46/5 for Trust — higher than the average of 4.3
4.19/5 for Customer Service — higher than the average of 4.03

Based on Red Energy solar energy provider scores in Finder's 2024 Customer Satisfaction Awards.

Read a more detailed review on

Rewards and features
Customer service
Solar energy
Green energy

Rewards and Features

Rewards and features

💰 Bonus Qantas Points

When you first sign up to the Qantas Red Saver plan you'll get a healthy dose of Qantas Points. 10,000 when you sign up for electricity and 5,000 for gas. Plus you continue to earn 2 points per $1 you pay on your energy bills as long as payments are made on time.

🎁 Red Energy Rewards

You can use the the Red Energy Rewards app to find savings on dining and shopping offers.

Customer Service

Customer service

Australian based customer support

Financial hardship assistance

How do I get in touch with Red Energy?

You can contact Red Energy through the following methods:

Phone customer support between 8am - 8:30pm AEDT Monday to Friday, or 9am - 5:30pm on Saturday
Start a chat online with Red Energy customer service via Facebook Messenger during the same hours

Customer satisfaction

As of 9 December 2024, Red Energy has no reviews on Finder but you can still see what people rate it on other sites:

Trustpilot. 1.8/5 stars (54 reviews)
Product review. 1.8/5 stars (1,115 reviews)

Keep in mind: These reviews are subjective and may not reflect your experience with Red Energy. Use reviews as a starting point for researching energy plans.

Solar Energy

Solar energy

How much does Red Energy pay for solar feed-in tariff?

Red Energy is only offering its Solar Saver plan to customers in NSW.

Otherwise, you can look at the second table for a state-by-state breakdown of Red Energy's feed-in tariffs on its regular electricity plans.

1 - 1 of 1

Name	Feed-in tariff	Reference price	Typical annual cost
Red Energy - Red Solar Saver Basic Plan Information \| (RED207668MRE13@EME) Single rate tariffFeed in tariff available	Feed-in tariff up to 10c/kWh for first 5 kWh per day then from 5 - 10c/kWh thereafter	Reference price 1% less than reference price	Estimated cost/year (typical usage) $1,800/year	Go to site View details Compare	loading Fetching your data...

Showing 1 of 1 results

1 - 1 of 1

Name	Feed-in tariff	Reference price	Typical annual cost
Red Energy - Qantas Red Solar Saver Basic Plan Information \| (RED689582MRE6@EME) Single rate tariffFeed in tariff available	Feed-in tariff from 8c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $1,950/year	View details Compare	loading Fetching your data...

Showing 1 of 1 results

Green Energy

Green energy

Is Red Energy environmentally friendly?

Green Electricity Guide Rating: 6.6/10

While it's not the highest scoring, Red Energy is one of the greener energy retailers ranking 10th (out of 39) in the 2022 Greenpeace Green Electricity guide.

Owned by the Snowy Hydro which generates renewable energy Red Energy also actively invests in renewables. The reason for it's lower score is that it also generates power from gas.

Now that you've read our review of Red Energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.

See Red Energy plans

Compare other energy providers

Thank you for your feedback!

Written by

Dylan Crismale

Writer

Dylan Crismale was a utilities writer at Finder. Prior to joining Finder he was at Twitter, 2SER, Vertigo Magazine and Central News. See full bio

Dylan's expertise

Dylan has written 41 Finder guides across topics including:

Electricity and gas
Solar power
NBN, home wireless and mobile broadband
4G/5G mobile plans
Managing your household bills
Saving on travel

Co-written by

Mariam Gabaji

Editor I Tech and utilities expert

Mariam Gabaji is an editor and tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine. See full bio

Mariam's expertise

Mariam has written 305 Finder guides across topics including:

Energy
Mobile
Broadband
Consumer tech

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12 Responses

JanNovember 15, 2017

We are interested in getting 30 solar panels and possibly a battery storage system. Would love an onsite inspection and quote

JoelNovember 15, 2017

Hi Jan,

Thanks for leaving a question on finder.com.au. You can contact them directly and get a quote by going to their website. Hope it helps.

Cheers,
Joel Marcelo

PiotrOctober 23, 2017

I am single into a new rental home looking for appropriate electricity plan

Finder

JoanneOctober 23, 2017Finder

Hi Piotr,

Thanks for reaching out.

To get the most suitable provider for you, you may check out our guide on electricity plans to learn more about your options, what to look for, and how to compare electricity plans and providers.

You may also fill out the form on the same page and get in contact with an energy broker to discuss your options. Before applying, please ensure that you read through the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.

Cheers,
Joanne

ScottJuly 28, 2017

Is it likely that Red Energy will enter the Tasmanian energy market soon? Kind regards, Scott

Finder

RenchJuly 28, 2017Finder

Hi Scott,

Thanks for your inquiry.

I’m afraid we don’t have the answer to that question. What you can do is directly get in touch with Red Energy and confirm.

In the meantime, if you are keen to explore other options, please check our list of energy providers in Tasmania.

Cheers,
Rench

ChrisJuly 18, 2017

I am a Red Energy user and have installed solar panels on my house from a different company. Will I get a discount and at what dollar rate will I get off my electricity bill for power returned to the grid?

LiezlJuly 20, 2017

Hi Chris,

Thanks for your question. Just to confirm, you have reached finder, a comparison website and general information service, not actually Red Energy.

I suggest you contact Red Energy directly to enquire how much solar rebates you can get. Meanwhile, you may refer to our guides here on solar rebates in Australia and on solar panels payback time for helpful information.

Kind regards,
Liezl

KerryJune 29, 2017

Does red energy give discounts and rewards for being a customer?

Finder

RenchJune 29, 2017Finder

Hi Kerry,

Thanks for your inquiry.

With Red Energy plans, you can get A discount off your entire energy bill and you’ll receive a rewards book on signup for access to more than 3,500 deals on groceries, dining, takeaway, hotels, movies, attractions and much more.

You may contact Red Energy directly for further inquiries.

Cheers,
Rench

Red Energy review

Our verdict: Qantas Frequent Flyers may want to take advantage of the points offers but the prices aren’t the cheapest.

Red Energy review

Pros

Cons

What do you want to compare?

2023 Finder Customer Satisfaction Awards

Winner: Best rated electricity provider (national)

2023 Finder Customer Satisfaction Awards

Winner: Best rated gas provider (national)

2023 Finder Customer Satisfaction Awards

Winner: Best rated gas provider (NSW)

2023 Finder Customer Satisfaction Awards

Winner: Best rated electricity provider (VIC)

2023 Finder Customer Satisfaction Awards

Winner: Best rated electricity provider (SA)

2023 Finder Customer Satisfaction Awards

Winner: Best rated gas provider (SA)

Compare electricity plans from Red Energy

Compare gas plans from Red Energy

Red Energy offers

What do Australians think of Red Energy solar energy provider?

Read a more detailed review on

Rewards and features

💰 Bonus Qantas Points

🎁 Red Energy Rewards

Customer service

How do I get in touch with Red Energy?

Customer satisfaction

Solar energy

How much does Red Energy pay for solar feed-in tariff?

Green energy

Is Red Energy environmentally friendly?

Ready to sign up with Red Energy?

Dylan Crismale

Mariam Gabaji

More guides on Finder

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12 Responses

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