Finder Customer Satisfaction Awards 2023

Your favourite brands, rated by real Australians. From TVs, to telcos, and more.

Everyday, Australians are faced with tough buying decisions. Finder's mission is to help the world make better financial decisions. The Finder Customer Satisfaction Awards helps that mission by recognising Australia's best brands as voted by real Australians.

Finder worked with research and insights firm, Dynata to survey thousands of Australians who had recently purchased products across a range of categories and rate how satisfied they were with their purchase.

Choose your category to see the winning brands of the latest awards.

How we chose the winners

The Finder Retail Awards recognise brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company, Dynata to conduct thousands of customer interviews around their product purchasing history and satisfaction with their purchased products.

Disclaimer: Please refer to our methodology for more information on how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.

Previous Finder Retail Awards

Graham Cooke's headshot
Written by

Head of consumer research

Graham Cooke is the head of consumer research at Finder. He’s a seasoned analyst and data journalist, who has been covering personal finance, the economy, technology and travel at for eight years. He had taken part in over 500 live TV interviews and appears regularly on ABC News and Radio, 7 and 9 News, Sunrise, Today, Studio 10 and others. Graham is also a contributing author at Money Magazine and Yahoo Finance. See full bio

Graham's expertise
Graham has written 56 Finder guides across topics including:
  • Home loans and the housing market
  • Credit cards
  • Personal finance
  • Finder's RBA Cash Rate Survey
  • Finder Awards
  • Economics
  • FMCG
  • Travel
  • Finder's Consumer Sentiment Tracker
  • Consumer research

More guides on Finder

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