The Finder Customer Satisfaction Awards recognise Australia's favourite brands across a huge number of categories. We survey thousands of real Australians to understand how they feel about their recent product purchases, and use that information to reward the most popular brands.
These are the best brands for energy in the 2021/22 Awards.
![Image: Finder Best rated electricity provider (National)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestElectricityNationalProviderLogo_Finder_200x200.png)
![Image: Supplied ENGIE logo](https://www.finder.com.au/finder-au/wp-uploads/2024/04/EngieLogo_200x200.png)
Best rated electricity provider (National): ENGIE (formerly Simply Energy)
ENGIE (then Simply Energy) is the best-rated electricity provider across 5 states performing highly across the board including in value for money, customer service and environmental sustainability.
Finalists
![Image: Finder Best rated electricity provider (VIC)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestElectrictyProviderLogoVIC_Finder_200x200.png)
![Image: Supplied Next Business Energy](https://www.finder.com.au/finder-au/wp-uploads/2019/11/next-business-energy-logo_300x300px.png)
Best rated electricity provider (VIC): Next Business Energy
Next Business Energy won the award for best rated electricity provider in Victoria with a high overall score and performing highly in the ease of sign-up and environmental sustainability categories.
Finalists
![Image: Finder Best rated electricity provider (WA)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestElectrictyProviderLogoWA_Finder_200x200.png)
![Image: Supplied ENGIE logo](https://www.finder.com.au/finder-au/wp-uploads/2024/04/EngieLogo_200x200.png)
Best rated electricity provider (WA): ENGIE (formerly Simply Energy)
ENGIE (then Simply Energy) earned the award for best rated energy provider in Western Australia with a high overall score for customer satisfaction and strong performance in the customer service and environmental sustainability areas.
Finalists
![Image: Finder Best rated electricity provider (SA)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestElectrictyProviderLogoSA_Finder_200x200.png)
![Image: Supplied Red Energy](https://www.finder.com.au/finder-au/wp-uploads/2019/11/red-energy-300x300px.png)
Best rated electricity provider (SA): Red Energy
Red Energy picked up the award for best rated electricity provider in South Australia due to its high performance across all categories, but especially in ease of sign-up and environmental sustainability.
Finalists
![Image: Finder Best rated electricity provider (QLD)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestElectrictyProviderLogoQLD_Finder_200x200.png)
![Image: Supplied Perple Energy](https://www.finder.com.au/finder-au/wp-uploads/2019/11/people_energy_logo_300x300px.png)
Best rated electricity provider (QLD): People Energy
People Energy finished first to collect best rated electricity provider in Queensland. It notably performed in the area of environmental sustainability.
Finalists
![Image: Finder Best rated gas provider (National)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestGasNationalProviderLogo_Finder_200x200.png)
![Image: Supplied ENGIE logo](https://www.finder.com.au/finder-au/wp-uploads/2024/04/EngieLogo_200x200.png)
Best rated gas provider (National): ENGIE (formerly Simply Energy)
ENGIE (then Simply Energy) performed strongly across all categories in a majority of states to take the award for best-rated gas provider in Australia.
Finalists
![Image: Finder Best rated gas provider (NSW)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestGasProviderLogoNSW_Finder_200x200.png)
![Image: Supplied ERM Business Energy](https://www.finder.com.au/finder-au/wp-uploads/2019/11/erm_business_energy_300x300px.png)
Best rated gas provider (NSW): ERM Business Energy
ERM Business Energy takes the prize as the best rated gas provider in NSW with a consistently high performance across all categories.
Finalists
![Image: Finder Best rated gas provider (VIC)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestGasProviderLogoVIC_Finder_200x200.png.png)
![Image: Supplied Powershop](https://www.finder.com.au/finder-au/wp-uploads/2019/11/Powershop_Logo_supplied_300x300.png)
Best rated gas provider (VIC): Powershop
Powershop received the award for best rated gas provider in Victoria with consisently high scores across all categories.
Finalists
![Image: Finder Best rated gas provider (WA)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestGasProviderLogoWA_Finder_200x200.png.png)
![Image: Supplied AGL logo](https://www.finder.com.au/finder-au/wp-uploads/2020/04/AGL-energy.png)
Best rated gas provider (WA): AGL
AGL earned the award for best rated gas provider in Western Australia. It performed particularly well in the value for money category.
Finalists
- Perth Energy
- Synergy
![Image: Finder Best rated gas provider (SA)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestGasProviderLogoSA_Finder_200x200.png.png)
![Image: Supplied Red Energy](https://www.finder.com.au/finder-au/wp-uploads/2019/11/red-energy-300x300px.png)
Best rated gas provider (SA): Red Energy
Red Energy won the award for best rated gas provider in South Australia, performing exceedingly well for ease of sign-up as well as customer service.
Finalists
![Image: Finder Best rated gas provider (QLD)](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestGasProviderLogoQLD_Finder_200x200.png.png)
![Image: Supplied ENGIE logo](https://www.finder.com.au/finder-au/wp-uploads/2024/04/EngieLogo_200x200.png)
Best rated gas provider (QLD): ENGIE (formerly Simply Energy)
ENGIE's (then Simply Energy) strong performance in the value for money category saw it win the award for best rated gas provider in Queensland.
Finalists
![Image: Finder Best rated solar provider](https://www.finder.com.au/finder-au/wp-uploads/2022/06/BestSolarEnergyProviderLogo_Finder_200x200.png)
![Image: Supplied ENGIE logo](https://www.finder.com.au/finder-au/wp-uploads/2024/04/EngieLogo_200x200.png)
Best rated solar provider: ENGIE (formerly Simply Energy)
It was a tight competition, but ENGIE (then Simply Energy) collected the win for best rated solar provider with a strong showing in all categories.
Finalists
How we chose the winners
The 2021/22 Finder Retail Awards recognise brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company Dynata to conduct thousands of customer interviews around their product purchasing history and satisfaction with their purchased products.
Disclaimer: Please refer to our methodology for more information on how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.
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