Flybuys rewards program guide

How to earn Flybuys points as you shop and redeem them for money off your shop, Velocity Points or other rewards.

Flybuys is one of Australia's largest loyalty programs with over 9 million members as of mid-2023. It rewards you with Flybuys points when you shop at partnered retailers including Coles, Kmart, Target and Bunnings Warehouse. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.

Once you've collected enough points you can start spending them on a range of rewards and perks including:

  • Money off your shop. Get $10 off your shop at Coles and other partnered stores for every 2,000 Flybuys points you redeem.
  • Velocity Points. Boost your frequent flyer point balance by transferring 1,000 Flybuys points to 500 Velocity Points.
  • Travel and experiences. Redeem points for flights, hotels and travel with Flybuys Travel.
  • Items in the Flybuys Rewards store. Spend Flybuys points on everything from home and garden supplies to fashion accessories and electronics.

How do I join Flybuys?

Joining Flybuys is free through the Flybuys website when you fill in a simple form. Anyone over the age of 16 can join.

Already at Coles or Kmart?

You can get a temporary membership card at participating stores. They're usually at the checkout and you can earn points straight away by scanning one. Just remember to go to the Flybuys website to complete your membership. You'll be prompted to enter your temporary card's details and then Flybuys will send you your card.

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Our expert says

"I've never gone out of my way to acquire Flybuys Points. However, since I grocery shop at Coles due to proximity, it's automatically become a thing. I don't think about maximising my points by spending more, that seems to work out to poor value for money. However, I will activate offers to boost my balance especially if I know I'll be doing a big shop. I'm also a frequent traveller collecting Velocity Points. The Flybuys and Velocity partnership then works in my favour. "

Senior Utilities Editor & Tech Expert

Earning points

Shop with partnered brands and retailers

You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.

RetailerPoints earnedWhere can you earn points
Bunnings Warehouse
1 point per $1
In store and online
Catch.com.au
1 point per $2
Online
1 point per $1
In store and online
Coles Personal Loans
1 extra point per $1 spent (up to 1,000 extra points monthly)
Online
Discovery Parks and Gday Parks
2 points per $1
Online
First Choice Liquor
1 point per $1
In store and online (excluding via Uber Eats)
First Choice Liquor Market
1 point per $1
In store and online (excluding via Uber Eats)
Flybuys travel
1 point per $1
Online
Kmart
1 point per $1
In store and online
Liquorland
1 point per $1
In store and online (excluding via Liquorland Warehouse and Uber Eats)
mycar
1 point per $1
In store
Officeworks
1 point per $1
In store and online
1 point per $2
In store
Target
1 point per $1
In store and online

Shop using a rewards credit card

Coles and Citi have credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.

Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.

Coles credit card earn rates

With a Citi Rewards credit card, you can exchange your reward points for Flybuys points. The exchange rates depend on the actual card, so we've broken down how many Flybuys points you'll get below.

Citi Rewards transfer rates

  • Citi Premier (existing customers only) and Citi Prestige credit cards: 1 Citi reward Point = 1 Flybuys point.
  • Citi Rewards Card: 1.33 Citi reward Points = 1 Flybuys point.
  • Citi Classic and Citi Gold card: 2 Citi reward Points = 1 Flybuys point.

Some of these credit cards also come with bonus points offers, which can also help boost your Flybuys points balance.

Compare credit cards that earn Flybuys points

These cards earn Flybuys points directly or points that can be exchanged for Flybuys.

Name Bonus points Points per $ spent Purchase rate p.a. Annual fee
Coles No Annual Fee Mastercard
Coles No Annual Fee Mastercard image
Flybuys
Bonus points
10,000
Points per $ spent
0.5
Purchase rate p.a.
20.74%
Annual fee
$0
Go to siteMore info
Get 10,000 bonus Flybuys points (worth $50 Flybuys dollars) when you spend $3,000 on eligible purchases in the first 3 months.
Coles Rewards Mastercard
Coles Rewards Mastercard image
Flybuys
Bonus points
N/A
Points per $ spent
2
Purchase rate p.a.
20.74%
Annual fee
$99
Go to siteMore info
Join Coles Plus Saver for free (saving you $7 each month) and get 10% off one Coles shop (up to $50 off) per month.
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Showing 2 of 2 results

Insurance and utilities

If you want to earn Flybuys points on your insurance, energy or phone or other bills, here are some of your options:

CompanyFlybuys points earned
Coles Insurance

(comprehensive car, home or landlord policies)

1 extra point per $1 spent at Coles supermarkets.

Maximum 1,000 extra points per policy per month.

HCF health insurance
Ongoing offer: Earn between 14,000 and 130,000 points based on your annual premium:
  • Less than $999 = 14,000 points
  • $1,000 - $1,999 = 24,000 points
  • $2,000 - $2,999 = 48,000 points
  • $3,000 - $3,999 = 60,000 points
  • $4,000 - $4,999 = 80,000 points
  • $5,000 - $5,999 = 100,000 points
  • $6,000+ = 130,000 points
mycar
1 point per $1 spent.
Optus
Receive bonus Flybuys points with eligible plans listed on the Optus website.
  • $35 SIM plan = 10,000 points
  • $45 SIM plan = 15,000 points
  • $65 SIM plan = 30,000 points
Kleenheat
1 point per $1

I forgot to swipe my Flybuys card – can I earn points on previous purchases?

Yes. If you've shopped at Coles, just return to the same store within 7 days of making a purchase and provide your receipt and Flybuys card. A customer service representative will add the points to your account. For other partners, call the Flybuys service centre on 13 11 16 Monday to Friday 9am-7pm AEST. Limitations apply.

OnePass membership

OnePass is a shopping membership program that costs $4 a month and offers access to benefits like free shipping and exclusive sales with partnered stores.

It also offers 5 Flybuys points per $1 on eligible spending at Kmart, Target, Bunnings Warehouse and Officeworks in-store and 2 points per $1 at Catch.com.au when you link your OnePass and Flybuys accounts.

Redeeming points

The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.

Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.

Shopping

  • Money off your shop. You can redeem 2,000 Flybuys points for 10 Flybuys Dollars which you can use to get money off your shop at the following partners:
    • Coles supermarkets
    • Reddy Express (including on fuel)
    • Kmart
    • Target
    • Liquorland
    • First Choice Liquor
    • Officeworks
    • mycar
  • Gift cards. Use your points to buy gift cards for brands including Bunnings Warehouse, Coles, Target, Kmart, Officeworks, BCF, Supercheap Auto and rebel. Redeem a $50 gift card for 10,000 Flybuys points and a $100 gift card for 20,000 Flybuys points.

Velocity Frequent Flyer

The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equal to 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.

There are 2 ways to transfer points:

  • One-off transfers starting with a minimum of 1,000 Flybuys points.
  • Set up Auto Transfer which will automatically convert your Flybuys points to Velocity points every time you reach 1,000 Flybuys points.

You'll also get 1 Velocity Status Credit for every $100 you spend at Coles, First Choice Liquor and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.

Travel

You can use Flybuys points for a variety of travel rewards with Flybuys Travel. Use your points to book flights, hotels and travel packages through Flybuys Travel. Rewards start at 2,000 points.

Retail items

Use your Flybuys points to shop and buy products across the following categories:

  • Fashion and accessories. This includes bags, wallets, hair care and grooming, sunglasses and eyewear as well as watches and jewellery.
  • Home and garden. Use your Flybuys to upgrade your home with appliances, barbeque and gardening tools, bed and bath items, dining and cookware.
  • Technology. Tech rewards include phones, computers, tablets, headphones and speakers with brands including Apple, Panasonic and Sony.
  • Travel and fun. Options include suitcases, travel bags and packing cubes.
  • Lifestyle. Treat yourself to beer, wine or spirits, books and magazines, camping and outdoor accessories and more.

How much are Flybuys points worth?

If you redeem points for Flybuys Dollars, 1 point is worth 0.5 cents. So a minimum of 2,000 points equals $10 value.

But different rewards have different values. This means value of a Flybuys point is determined by what kind of reward you want to redeem. So, here's how to work it out for other rewards.

(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.

Let's use a real life example from the Flybuys rewards store.

Breville Cafe Venezia Espresso Machine (BES250)

  • Points required: 65,171 points
  • Retail price: $249
  • Calculation of value per 1,000 points:($249/65,171) x 1,000 = $3.82 per 1,000 points.

Learn more about calculating the value of rewards.

More examples

Here are some examples of the value you can get with different rewards from Flybuys based on rewards available in the Flybuys rewards store (verified September 2021).

RewardPoints neededReward value in dollarsValue per 1,000 points
Westinghouse 3.5L Slow Cooker Black
12,727
$45
$3.53
UE MEGABOOM 3 Portable Bluetooth Speaker
57,143
$165
$2.88
Dyson purifier coolâ„¢
163,100
$799
$4.80
Flight between Melbourne and Sydney
8,500+$28.44*
$79
$5.94
Flight between Adelaide and Gold Coast
11,800 +$38.34*
$165
$10.90

*Velocity points.

How many Flybuys points do I need for a free flight from Virgin Australia?

Keep in mind 1 Velocity point is worth 2 Flybuys points. As you can see in the examples above, converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.

You can redeem a Virgin Australia flight for as few as 15,600 points, plus taxes. That's already fewer points than the Bluetooth speaker!

Reward flights points prices are calculated by distance in miles; longer flights cost more points.

15,600 Flybuys points (7,800 Velocity points) could land you a flight from the Gold Coast to Sydney or from Adelaide to Melbourne.

DestinationVelocity Points required for a one-way flightFlybuys Points required for a one-way flight
Alice Springs
11,800
23,600
Brisbane
11,800
23,600
Cairns
Not available
Not available
Darwin
17,800
35,600
Gold Coast
11,800
23,600
Melbourne
7,800
15,600
Perth
17,800
35,600
Sydney
11,800
23,600
DestinationVelocity Points required for a one-way flightFlybuys Points required for a one-way flight
Alice Springs
17,800
35,600
Adelaide
11,800
23,600
Cairns
11,800
23,600
Darwin
17,800
35,600
Gold Coast
Not available
Not available
Melbourne
11,800
23,600
Perth
17,800
35,600
Sydney
7,800
15,600
DestinationVelocity Points required for a one-way flightFlybuys Points required for a one-way flight
Adelaide
7,800
15,600
Alice Springs
Not available
Not available
Brisbane
11,800
23,600
Cairns
17,800
35,600
Darwin
17,800
35,600
Gold Coast
11,800
23,600
Perth
17,800
35,600
Sydney
7,800
15,600
DestinationVelocity Points required for a one-way flightFlybuys Points required for a one-way flight
Adelaide
17,800
35,600
Alice Springs
17,800
35,600
Brisbane
17,800
35,600
Cairns
Not available
Not available
Darwin
17,800
35,600
Gold Coast
17,800
35,600
Melbourne
17,800
35,600
Sydney
17,800
35,600
DestinationVelocity Points required for a one-way flightFlybuys Points required for a one-way flight
Adelaide
11,800
23,600
Alice Springs
Not available
Not available
Brisbane
7,800
15,600
Cairns
17,800
35,600
Darwin
17,800
35,600
Gold Coast
7,800
15,600
Melbourne
7,800
15,600
Perth
17,800
35,600
Virgin Australia Virgin Australia

Australia flights from $60 at Virgin Australia

Virgin Australia Virgin Australia

Flights to New Zealand from $437

Frequently asked questions

Do Flybuys points expire?

Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.

You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.

Does Flybuys offer family points pooling?

Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.

Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.

As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.

How can I claim missing Flybuys points?

Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.

Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.

For other partners, call the Flybuys service centre on 13 11 16 during operating hours.

Can you buy extra Flybuys points?

No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.

Do all Flybuys members get the same offers?

No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.

What was Flybuys max?

From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.

Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future. Here's what we learned about Flybuys max during its life:

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525 Responses

    Default Gravatar
    JaneApril 4, 2019

    If I redeem flybuys dollars, where can I use it for shopping? Can I use it to shop at Coles online? Thanks.

      Default Gravatar
      AshApril 5, 2019

      Hi Jane,

      Thank you for reaching out to Finder.

      You may use your flybuys dollars at Coles Supermarkets, Liquorland, First Choice Liquor, Coles Express, Kmart, Target, and Kmart Tyre & Auto Service. Unfortunately, you may not use the flybuys dollars for online purchases as you will need to present and swipe your card at the checkout counter every after purchase.

      I hope this helps.

      Please do not hesitate to reach out again to us if you have additional questions.

      Cheers,
      Ash

    Default Gravatar
    BrianApril 4, 2019

    How do I change my address, I cant find anywhere that tells me!

      Default Gravatar
      NikkiApril 5, 2019

      Hi Brian,

      Thanks for reaching out to Finder! First off, you need to sign in to your flybuys account. To change your account details for flybuys, go to the main flybuys website, scroll down the page and beside the part that says MY ACCOUNT, you’ll see CHANGE YOUR DETAILS. Click that and you will be given instructions on how to proceed to change your address.

      Hope this helps!

      Best,
      Nikki

    Default Gravatar
    KerryMarch 26, 2019

    I would like to know the expiry date on flybuys dollars please

      Default GravatarFinder
      JohnMarch 27, 2019Finder

      Hi Kerry,

      Thank you for reaching out to Finder.

      flybuys Dollars can expire if you don’t earn or redeem flybuys points within a period of 12 consecutive months. Hope this helps!

      Cheers,
      Reggie

    Default Gravatar
    KayMarch 19, 2019

    Received my Moki Pairbuds yesterday, left one will not work no light charged 3 hours still nothing, so will not pair, what do I do?

      Default GravatarFinder
      JoshuaMarch 20, 2019Finder

      Hi Kay,

      Thanks for getting in touch with Finder. I’m sorry to hear about your situation.

      On the website of Moki, the offer discuss a way on how to properly pair your Moki Pairbuds to your device. You might want to check that one out. Regarding the issue of not being able to charge, please check whether you have the proper electric connection.

      If all else fail, you need to directly get in touch with your provider. Ask them about their return policy or how you can fix your Moki Pairbuds.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

    Default Gravatar
    SherrynMarch 17, 2019

    I tried to use my flybuys dollars at Kmart but was unable to use them as my card is on my phone. Is there a way of using them with your phone?

      Default GravatarFinder
      JoshuaMarch 18, 2019Finder

      Hi Sherryn,

      Thanks for getting in touch with Finder. I’m sorry to hear about the trouble you are having.

      As of this time, Sherryn, I’m afraid that you really need to have your flybuys card. You need to present your card upon redeeming your reward at Kmart and let them know at the checkout that you’d like to pay with flybuys Dollars.

      If you need further help, please get in touch with Kmart’s representatives to learn more.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

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