Coles has an option to add tenant default protection for loss of rent.
If you connect your Flybuys account then you can collect double Flybuys for the lifetime of your policy. A max cap applies.
You can save 15% on your first year's premium when you buy online.
Cons
It'll cost you extra to pay your premiums monthly or fortnightly. It's free to do this with many other insurers.
If you wish to cancel your policy early then you may have to pay a $40 cancellation fee.
Flood cover is not included as standard, it's an optional extra. Other insurers, like Youi, include flood cover as standard.
How does Coles landlord insurance compare with other popular providers?
Features
Coles' landlord insurance policy includes adequate cover that is comparable to many other popular landlord insurance providers. The only downside is that flood cover is an optional extra rather than a standard inclusion.
What additional cover options are available?
Tenant default: Protection for loss of rent if your tenant stops paying or leaves unexpectedly.
Theft and malicious damage: Protection for your property if your tenants or their guests steal or maliciously damage your property.
How to make a claim
Coles has 24/7 claims so you can make a claim whenever you need to. You can do this via phone by calling 1800 031 301, or via the Coles insurance website. You'll need the following information:
Details of the incident like what happened and the time and date
Any photos of the damage
A police report if you have one
Evidence of ownership
Once all information has been submitted, Coles aims to make a decision within 10 working days.
Coles home insurance complaints information
Coles home insurance is underwritten by Auto & General. In the last financial year, the Australian Financial Complaints Authority (AFCA) received 21 complaints about Auto & General's home and contents insurance. 9 of those were resolved at registration and referral.
FAQs
Auto & General underwrites Coles landlord insurance.
Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio
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