Coles landlord insurance review

Coles landlord insurance is great for Flybuys members and includes great optional extras to safeguard landlords from troublesome tenants. 

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Coles Home Insurance

Our Verdict

Pros

  • Coles has an option to add tenant default protection for loss of rent.
  • If you connect your Flybuys account then you can collect double Flybuys for the lifetime of your policy. A max cap applies.
  • You can save 15% on your first year's premium when you buy online.

Cons

  • It'll cost you extra to pay your premiums monthly or fortnightly. It's free to do this with many other insurers.
  • If you wish to cancel your policy early then you may have to pay a $40 cancellation fee.
  • Flood cover is not included as standard, it's an optional extra. Other insurers, like Youi, include flood cover as standard.

Features

Coles' landlord insurance policy includes adequate cover that is comparable to many other popular landlord insurance providers. The only downside is that flood cover is an optional extra rather than a standard inclusion.

Product AUFHO-LAN Tenant Default and Damage Loss of Rent Accidental Damage Sum Insured Safeguard Cooling-off Period Cheapest way to pay
Coles Landlord Combined Home & Contents Insurance
Coles Landlord Insurance logo

Optional

10% of the sum insured amount of your property
Optional
Optional
21 days
Annually
Our verdict: You can get Coles Landlord Insurance that covers your Home, Contents or Combined Home and Contents. Coles Insurance includes great coverage for landlords with plenty of optional extras to support them and their tenants. Coles Insurance also has great discounts available - get a 30% online discount on your first year's premium when you buy online. T&Cs apply.

Optional

The reasonable rental amount for up to 12 months
20 days
Annually
Cover for investment property from fire, theft and numerous weather events.

Optional

10% of the sum insured amount of your property
Optional
21 days
Annually
Save 30% on your first year's premium when you buy a combined home and contents policy online. T&Cs apply.
The lesser of: Up to 24 months of lost rent, or 20% of your sum insured amount
21 days
Annually
Get 10% off for buying a combined policy, plus an additional 10% in the first year for signing up online. T&Cs apply.

Optional

10% of the sum insured amount of your property
21 days
Annually
Purchase a new eligible Virgin Home and Contents Insurance policy online and you'll also save 15% on your first year’s premium. T&C’s Apply.
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What additional cover options are available?

  • Tenant default: Protection for loss of rent if your tenant stops paying or leaves unexpectedly.
  • Theft and malicious damage: Protection for your property if your tenants or their guests steal or maliciously damage your property.

How to make a claim

Coles has 24/7 claims so you can make a claim whenever you need to. You can do this via phone by calling 1800 031 301, or via the Coles insurance website. You'll need the following information:

  • Details of the incident like what happened and the time and date
  • Any photos of the damage
  • A police report if you have one
  • Evidence of ownership

Once all information has been submitted, Coles aims to make a decision within 10 working days.

Coles home insurance complaints information

Coles home insurance is underwritten by Auto & General. In the last financial year, the Australian Financial Complaints Authority (AFCA) received 21 complaints about Auto & General's home and contents insurance. 9 of those were resolved at registration and referral.

FAQs

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Written by

Publisher of Insurance

Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio

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