Each month, we get crunching on most every home insurance product in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster.
Everyday received the following highly commended awards in the 2023 Customer Satisfaction Awards:
Everyday Home Insurance offers 3 types of home insurance: building insurance, contents insurance, and a building and contents insurance policy. After choosing your policy type, you can also select your level of cover from either standard or comprehensive. This is handy if flexibility is important to you and it's a feature that's not very common in Australian home insurance.
On top of that, Everyday Insurance also offers cover for landlords as well.
These policies are designed to cover events that can cause damage to your home. Here are some examples:
Everyday Home Insurance (AR No. 245476) is backed by The Hollard Insurance Company Pty Ltd. – a popular insurance underwriter in Australia. Everyday Home Insurance offers a few different levels of excesses so that you can choose an amount that you're happy with. On top of that, it has a 14-day cooling off period which is a little bit under industry standards.
These are some things a Everyday Home Insurance policy will not cover you for. Check out the Everyday Home Insurance Product Disclosure Statement (PDS) for a full list of the exclusions.
Make sure you read Everyday Home Insurance PDS for a more detailed breakdown of exclusions. You can also head to general exclusions for more information.
Everyday Home Insurance is good if flexibility and customisation is important to you. Not only does it offer standard and comprehensive policies, but you can also choose the level of excess you feel comfortable with.
Not sure yet? You can compare other home insurance brands side-by-side so that you end up with a policy you're happy with.
If you've held, or currently hold, a Everyday Home Insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Everyday Home Insurance is right for them. Some reviews are from a survey commissioned by Finder.
All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
Never insure with Woolworths
3 months of having no floors, hours on the phone promised multiple times that someone will call back that never does
WORST HOME INSURANCE CLAIMS
After a weather event in February 2022 I submitted a claim to Woolworths Insurance. They did not respond to the claim and only after I contact them did they acknowledge that a claim had been made. Each time over an Hour on hold before talking to someone. Several times promised that the claim would be expedited and they would email me details, never contacted. After I am forced to call them back several time there is no record of my previous conversations. I now make them email me after each conversation and before I hang up so that I have a record of what is going on. Avoid at all costs!!!!!
worth company to deal with claim
before you buy insurance, please call there help line and go to claim info section. press any 7 digit claim number and see how long you need to wait . I bet it will be more then one hour. dont want to drag compains futher but i never see worst customer service in life
It’s virtually impossible to get anyone to answer the phone
I’ve spent an hour on hold twice and still haven’t had my enquiry answered. I‘ve also tried emailing and reached out to them through Facebook messenger without success
Very Bad Experience - Made Claim 6 Months and Still Waiting
Woolworths House Insurance, not recommended at all. Get a little expensive house insurance would definitely be beneficial when needed. Their third party Claim Central provides as bad service as Woolworths House Insurance. Requested a rain water damage claim in the start of February 2022 which is still in progress. The damage was around $5k but after months they offered a $109 fix. Following up since then (multiple calls + a couple of emails) but its always "we will follow up and get back ASAP". The rain water damage was minor initially but has become worse because of no fixing. The electrician came after approximately 3 months to remove the ceiling lights which they have disposed without even asking me. Now my damage has become something around $10-$12k because of no in time fixing
Terrible
Submitted a claim in April - they sent a repairman out who confirmed it would be covered, asked for an update on 5x occasions and was told I would get a response in 8 business days. It is now 15th October and they have just responded to accept.
It is convenient, easy to access, and reasonably priced compared to others I have used.
Competitive prices
My claim was efficiently handled. I also get a 10% discount on my groceries
Value for money, easy monthly payments
GMCU home insurance is backed by Allianz, which has a strong complaints record and solid benefits. However, premiums are also more expensive than average.
Australian Unity has a strong complaints record and competitive benefits, but it’s lacking in underinsurance protection which is a popular feature offered by many other brands.
Guild does have some market-leading benefits, but it was also one of the most expensive policies we compared. Read our full review.
Great Southern Bank offers a good range of benefits but it lacks underinsurance cover and premiums are quite expensive.
Shed insurance can cover sheds of all shapes and sizes, as well as their often-valuable contents.
Find out how home insurance can cover water damage and how to avoid some of the pitfalls.
Motor burnout covers those big appliances in your home in the event that they let you down. This article will show you what it is, why it's important and how much it can cost you.
With a variety of insurance options to protect your mobile phone, here's what you need to know.
Find out what renter's insurance is, what it covers and how to find the right policy for your needs.
Follow these steps to find affordable home insurance that won't leave you stranded.
Can I get cover for Computer hardware under contents – optional benefits.
Can tools & equipment contained within a garage be covered under contents – optional benefits.
What is not covered under the heading of “storm surge”
Hi Don,
Thanks for your question. You will need to discuss these matters with Woolworths directly. finder.com.au is a comparison service and does not have access to the specifics of what can be covered under optional benefits. Additionally, there is no reference to storm surge in the most recent PDS. Storm exclusions for loss or damage include:
I hope this was helpful,
Richard
Interesting. If caused by water that has seeped or percolated into your building or to the interior of your building or to your contents if the damage or loss has not occurred as a result of an opening made by the Storm, then what is actually covered. Isn’t this how storm damage impacts a property?. I am concerned if my cover will protect me.
Hi Jack,
Thanks for your question. finder.com.au is a comparison service and we are not permitted to provide personalised advise. This exclusion refers to a homeowners need to maintain their home in order to minimise the risk of loss or damage. Woolworths Home Insurance states the exclusion as:
“loss or damage to the interior of your building or to your contents if the damage or loss has NOT occurred as a result of an opening made by the Storm”
If you would like to know more about the specifics of your cover, you should contact your insurer directly.
I hope this was helpful,
Maurice
I have woolworths standard home & contents insurance am i covered for food spoilage
Due to loss of power during the nsw storms last week and will I have to pay an excess
Hi Tracey,
Thanks for your question. Woolworths standard cover provides a maximum of $500 cover for food spoilage or loss to frozen or refrigerated food caused by an Insured Event. You will need to contact the Insurer to find out whether or not this is classed as an Insured Event. However, if you took out optional Electrical Motor Burnout, you may be covered of $500 for loss or spoilage of food caused by the failure of public electricity to supply your home.
I hope this was helpful,
Richard
I have comprehensive home and contents. Am I covered for food spoilage due to power blackout. Power out for over 3 days and still not back on
Hi Jacqueline,
Thanks for your question. Woolworths Comprehensive covers loss or spoilage of frozen or refrigerated food (up to a maximum of $1,000) that is the result of an Insured Event.
If you have optional Electronic Motor Burnout, you would be covered for a maximum of $1,000 for loss or spoilage of food due to the failure of public electricity to supply your home.
I hope this was helpful,
Richard
Does your insurance cover damage roof solar panels, switches and inverters.
Many Thanks Dennis
Hi Dennis,
Thanks for you question. Unfortunately, finder.com.au is a comparison service and not an insurer. I have had a look through the Woolworths Home Insurance PDS and didn’t find a reference to solar panels. You may wish to contact Woolworths and find out if solar panels are covered. You can contact Woolworths by calling 1300 10 1234.
I hope this was helpful,
Richard
Hi
Can you please advise if your building and/or continents policies include replacement of hot water systems at end of life?
Thanks
Hi Georgina,
Thanks for your question. Woolworths Home Insurance does cover losses that result from a faulty hot water system. However, whether or not they cover the replacement of it as a fixed appliance is unclear. You may wish to contact the Woolworths claims team as they will be able to give you a definitive answer. They can be reached by calling 1300 10 1234.
I hope this was helpful,
Richard