Home Insurance QLD

A Queensland home and contents insurance policy can protect you financially when something unexpected occurs, whether that's theft, accidental damage or Queensland's often unpredictable weather.

Bushfires, cyclones and storms are not rare occurrences in the sunshine state, so protecting yourself with home and contents insurance is a smart way to ensure you won't suffer financially when the next big thing hits.

The Finder Customer Satisfaction Awards recognise Australia's favourite brands across a huge number of categories. We survey thousands of real Australians to understand how they feel about their recent product purchases, and use that information to reward the most popular brands.

Here is the 2021/2022 winner and finalists for home insurance in Queensland.

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Home insurance brand - QLD:
Youi Home Insurance

Finalists

• RACQ Home Insurance
• RAC Home Insurance

What's the best Queensland home insurance?

It's hard to say who's going to be the best for everyone, because it's entirely dependent on your living situation. However, to help you make a decision, here are the top 3 popular brands that people choose from Finder when looking at home insurance for Queensland.

Here are our the top 3 most popular brands for homes in Queensland:

1. Budget Direct

2. Seniors

3. Youi

_{Based on clicks to active policies from March 2022 - August 2022.}

Why do I need home insurance?

A study by finder.com.au found that damage from major cyclones from 2011-2016 resulted in more than $1.4 billion worth of uninsured losses, or 57% of the overall cost. Given how Queensland is prone to natural disasters, it's more important than ever for people to protect their property.

Here are just a few reasons why purchasing home insurance is a great idea for those in Queensland:

• Your home is your most important asset. Buying a home costs hundreds of thousands of dollars (or more in some capital cities), so protecting your investment makes perfect financial sense.
• You can’t predict the future. Home insurance is something that you take out and hope you will never have to use. While most people will never have to make a claim on their policy, the simple fact is that you can’t predict the future and disaster can strike at any time. Home insurance provides financial protection if something ever goes wrong.
• Protection against a wide range of risks. The best home insurance covers you against a broad range of risks, including damage from fires, storms, impacts, floods and vandalism. It even covers your legal liability. Queensland residents should ensure they have adequate cover against bushfires.
• Home insurance provides peace of mind. Home insurance is an important investment to guarantee your peace of mind. No matter what the future may hold, if you have a policy in place, you can rest assured that your home and your treasured possessions will be protected.

What should I consider when purchasing home insurance in Queensland?

There are several factors you need to take into account when choosing home insurance in Queensland.

Some of those factors are down to you personally, such as how much cover you want and how much you’re willing to pay for home insurance.

However, other factors will vary depending on where you live in Queensland. For example, if you live in Far North Queensland, you should have a policy that provides protection against loss or damage by tropical cyclones.

In parts of the state’s south-east where severe storms are a common threat during spring and summer, you’ll want to ensure that you have adequate protection against storm damage. And if you live close to the Brisbane River in a low-lying suburb, flood cover is a must.

Apartment owners also have slightly different cover needs to those who live in detached houses, so it’s important to carefully assess your cover requirements before choosing a policy.

What type of home insurance can I get in QLD?

It's the same as any other state. Queensland homeowners can choose from three types of home insurance:

Home insurance
Also known as building insurance or building-only cover, this type of policy provides cover for your home and other fixtures on your property against damage from fires, storms, theft, vandalism and more.

Contents insurance
Contents insurance provides cover for your possessions and household items against the same risks as building-only cover.

Home and contents insurance
Home and contents insurance combines the benefits of the two policies above to provide comprehensive protection for your building and your possessions.

Expert insight

"We should look at Northern Australia and Northern Queensland as the canary in the coal mine, in the sense that climate change has been coming for a long time in these areas. These insurance price rises have been coming for a long time as well. And we've been consistently looking the other way."

Paula Jarzabkowski

Financial disaster expert

I live in a high-risk area. How does this affect my insurance?

While the core advice around insurance is the same for everyone, it's worth emphasising a few important considerations for people in high-risk areas.

• Understand your geography
• Priority support
• Waiting periods
• Increased premiums
• What if I'm denied?

Understand your geography

No matter where you live, it is always a good idea to find a policy that is suited to your specific geographic conditions. This is especially important for people in high-risk areas given the strength of the local weather events and the magnitude of potential loss.

Here are some common weather events and where they are likely to occur. Double check that your policy covers these events, because not all policies cover all weather events:

• Tropical Cyclones. These are common to Far North Queensland and people in this region should have a policy that provides protection against them.
• Severe storms. These are common to parts of south-east Queensland during spring and summer, you'll want to ensure that you have adequate protection against storm damage.
• Floods. Any low-lying area of Queensland near a body of water. You'll need to make sure you are covered for flooding specifically, as storm cover alone may not be enough. It's also important to note that storm surges are often not considered flooding for insurance purposes.

Priority support

Your policy's product disclosure statement (PDS) will explain how to make a claim, and the process won't differ for people in high-risk areas. However, there are cases where people in hard-hit areas will get priority treatment.

If a weather event creates widespread destruction affecting many people, the Insurance Council of Australia may declare a catastrophe and design ways to get these people back on their feet as quickly as possible. Initiatives may include:

• Creating a priority claims process. This allows those most affected to have their claims assessed promptly, while less urgent claims are pushed to the back of the queue.
• Creating a disaster hotline. This gives people a way to inquire about their insurance details and ask questions about the claims process.
• Mobilise support on the ground. This provides direct support to local services and affected policyholders.
• Establishing a task force. This allows the council to react to unexpected issues in real time.

Waiting periods

It may be tempting to put off home insurance until something is about to hit. After all, major weather events are often announced in advance. However, most policies contain a waiting period between the time you join and the time you can make a claim. This is usually only a few days. Putting home insurance off until the last minute could cost you big time.

Increased premiums

Every year, home insurers can decide whether or not to raise their premiums and by how much. If a severe weather event led to unprecedented losses one year, people in that region can probably expect to pay higher premiums the next year. In most cases, this will not be individually targeted based on what you claimed, instead it will be a sort of macro-level decision affecting everyone.

On the other hand, your insurer could raise your individual rates if you've made a bunch of other excessive claims throughout the year.

The bottom line is: don't be afraid to make a claim when you really need it. Just be careful about making an excessive number of unnecessary claims otherwise.

What if I'm denied?

When so many people are affected by a severe weather event, there are bound to be some whose claims are denied. Maybe because they were underinsured, or maybe because the insurance company misinterpreted how exactly the complex weather patterns destroyed the home.

If you think your claim was wrongly denied, ask your insurer to review their decision. If they still refuse to cover you, you can contact the Australian Financial Complaints Authority (AFCA)

What insurers can I access in Queensland?

Australian home insurance providers usually aren’t state-specific, which means Queensland homeowners can access cover from an extensive range of trusted insurance brands. If you want to dive deeper into a specific company, we've got reviews for some of the main insurers available in Queensland:

Are there any exclusions and additional costs I should be aware of?

Before choosing any home insurance policy, make sure you read the list of general exclusions for details of when your policy will not provide any cover. The following exclusions are fairly common:

• No cover when you leave your home unoccupied for more than 60 days.
• No cover if you fail to properly secure your home.
• No cover for a home business.
• No cover for cyclone or flood damage within the first 72 hours after purchasing cover.
• No cover for any claims that arise due to your involvement in illegal activity.

It’s also important to be aware that stamp duty is charged on home and contents insurance premiums in Queensland at a rate of 9%. Remember to factor this into your equations when working out the total cost of cover.

How can I find North Queensland home insurance?

If you live north of Rockhampton, you would be familiar with crazy weather conditions that can cause significant damage to your area. Whether it is a tropical cyclone, flooding or heavy storms, these sorts of events could cause you some strife, so finding the right home and insurance for you will help you on your feet again

Many insurers will cover North Queenslanders, but the cost will probably be higher than other parts of Australia, due to the area being high risk for weather damage. It's good to be prepared well ahead of time, as most insurers have a 72 hour period without cover immediately after purchasing. Asking for quotes from a number of insurers will help you compare prices, and some insurers may even match or beat the cost of other companies, which is great for your hip pocket.

You may find an insurance broker helpful to discover a home insurance policy that covers all the intricate details you need for your property in North Queensland. Insurance brokers are the experts in this area, and it's their job to provide insurance advice that's in your best interest, allowing you to make an informed decision and find the policy that's right for you.

What do North Queenslanders need to be covered for?

As a high-risk zone, there are several severe weather events that you should be covered for if you're living in North Queensland, including loss or damage from cyclones, floods and storms.

Ensure you're covered for these extreme weather events with your home and contents policy, including flood cover. Some policies do not automatically cover this scenario and it may raise your premiums further, but it's one of the most important weather events to protect yourself from in flood-prone North Queensland. Again, this may be where an insurance broker comes in handy, as they will be able to pinpoint items or scenarios that need cover that you haven't thought of. Double check the policy exclusions, and if there's something your excluded that you feel you need, see if you can add it on as an extra before purchasing.

Your policy will most likely cover you for financially for other situations too, including theft, fire, vandalism, explosions and accidental damage.

What is the cost of North Queensland home insurance?

Due to the frequency of natural disasters, you may find you have to pay more for your premiums. North Queenslanders pay one of the highest premiums for home and contents insurance in Australia because of cyclone risk. As insurers pay out large sums of money for previous events, annual premiums go up.

Strengthening components of your house can reduce insurance premiums, such as strengthening roofs to protect from wild elements, protecting windows or updating old homes to meet modern building codes.

_{* The products compared on this page are chosen from a range of offers available to us and are not representative of all the products available in the market. There is no perfect order or perfect ranking system for the products we list on our Site, so we provide you with the functionality to self-select, re-order and compare products. The initial display order is influenced by a range of factors including conversion rates, product costs and commercial arrangements, so please don't interpret the listing order as an endorsement or recommendation from us. We're happy to provide you with the tools you need to make better decisions, but we'd like you to make your own decisions and compare and assess products based on your own preferences, circumstances and needs.}

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Written by

Jessica Prasida

Publisher

Jessica Prasida is a travel insurance expert for Finder. She lives and breathes travel, having worked as a travel agent and branch manager at STA Travel for over 4 years, then writing about travel insurance with Finder for another 5 years. Jess has a Bachelor of Business from the University of Technology, Sydney and a Tier 1 General Insurance qualification. See full bio