Suncorp received the following highly commended awards in the 2024 Product Awards and 2024 Customer Satisfaction Awards:
You can get 3 different policy types. Suncorp offers contents insurance, building insurance, and a combined home and contents insurance policy. You can also get Suncorp landlord insurance, strata insurance and renters insurance.
Some main events covered by Suncorp home insurance include:
Suncorp home insurance is issued by AAI Limited. It offers customers a range of excesses and a 14-day cooling off period which is lower than most.
These are some of the standard features that you can claim on with Suncorp if an insured event causes damage or loss.
Suncorp home insurance only offers a few optional add-ons compared to many other insurers such as ING, Budget Direct and Virgin. These include:
All home insurance policies will have general exclusions. These are some things you won't be covered for with Suncorp. For the full list, check out its Product Disclosure Statement (PDS).
You can also head to general exclusions for more information about what home insurance won't cover.
We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2020 and June 2021. The data breaks down different underwriters and compares their business size to the number of complaints processed.
When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.
Here's an overview of how Suncorp (AAI Limited) did:
Suncorp's home insurance could be good if you live in a disaster prone area of Australia, both because of its "Build it back better"' benefit and automatic flood cover. It also comes with a 6% seniors discount for Queenslanders.
If you're not yet ready to buy, you can compare other home insurance brands side-by-side here.
If you've held, or currently hold, a Suncorp home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Suncorp is right for them. Some reviews are from a survey commissioned by Finder.
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which insurance co is best for comprehensive home and content if home is in a flash zone risk of fire.
Hi Ann, you can compare comprehensive policies in our main guide to home insurance. We also have a detailed guide to bushfire insurance. Hope this helps.