You get a sum insured safeguard automatically included; it's a financial safety net in case you're accidentally underinsured. Most insurers available on Finder make you pay extra for this or don't even offer you the option.
Its $20,000,000 legal liability limit is likely to be enough for most but some insurers offer up to $10 million more.
We don't currently have this brand on our panel. But don't fret! You can head to the Westpac website or compare a bunch of other home insurance companies with finder.
With Westpac home insurance, you have the choice of a combined home and contents insurance policy, building insurance, contents insurance and landlord insurance. You can also choose from essential, quality and premier care options.
Here's a quick overview of the main insured events you'll be covered for with Westpac home insurance.
All policies come with a basic excess. You can opt to pay as little as $500 or as much as $10,000. They also come with a cooling off period of 14 days. If you cancel your policy within this time frame, you can get a full refund.
Here's a breakdown of Westpac home insurance features
Westpac home insurance has loads of inclusions, so this is the only optional add-on available:
Portable content
Electrical motor burnout
Accidental loss or damage
Exclusions
Westpac will not pay your claim for any of the following reasons:
Events covered by a warranty, guarantee or service contract
Defects
Wear and tear
Landslide
Damage by vermin or insects
Unlawful acts
Tree roots
Loss or damage if your home is unoccupied for more than 60 days
Make sure you read Westpac's PDS for a more detailed breakdown of exclusions. You can also head to general exclusions for more information.
Westpac home insurance complaints
We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2020 and June 2021. The data breaks down different underwriters and compares their business size to the number of complaints processed.
When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.
Here's an overview of how Westpac (Allianz Australia Insurance Limited) did:
Westpac (Allianz) had 338 complaints during this period, almost the same as other large insurers such as Hollard.
Of these, only 32.25% of complaints were resolved directly with customers. This is poorer than other insurers such as Hollard and Budget Direct
Bottom line about Westpac home insurance
Westpac home insurance is ideal if you want an affordable home insurer with a relatively good complaints record, but less so if you're looking for lots of add-ons.
If you're not yet ready to take out a policy, you can compare Westpac home insurance policies side-by-side with other providers here.
FAQs about Westpac home insurance
If you need to make a claim, you'll want help fast. So Westpac simplifies the process through its 5-star rated claims service. Here's what will happen:
Ensure that you, your family and your property are safe.
Lodge your claim, along with any required documents or additional information you may be asked for.
Westpac will send you a letter confirming your claim and case number.
Westpac will appoint an assessor to inspect any damage to your home.
Westpac will notify you if your claim is accepted and, if so, it will be settled within 10 business days.
The excess is the amount you need to pay towards any claim. With Westpac home and contents insurance, you can opt to pay as little as $500 or as much as $10,000.
Westpac offers the following basic excess options:
$500
$600
$700
$800
$900
$1,000
$11,00
$12,00
$13,00
$14,00
$15,00
$2,000
$3,000
$5,000
$10,000
Westpac home insurance is now issued and underwritten by Allianz Australia Insurance Limited. Up until recently, its policies were underwritten by Westpac Australia Insurance Limited.
A Westpac home building or contents insurance product is suitable for those who:
Own or have a legal interest in a residential property in Australia
Need building or contents cover to cover the financial costs of repairing, rebuilding or replacing the insured building or items in the event that it is damaged, destroyed or lost as a result of an insured event
Need legal liability cover
Leave a Westpac home insurance review
If you've held or currently hold a Westpac home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Westpac is right for them. Some reviews are from a survey commissioned by Finder.
Gary Ross Hunter was an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, The Guardian and news.com.au. Gary holds a Kaplan Tier 2 General Advice General Insurance certification which meets the requirements of ASIC Regulatory Guide 146 (RG146). See full bio
Gary Ross's expertise
Gary Ross has written 649 Finder guides across topics including:
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price on home &contents insurance, thank you, Brian.
NikkiNovember 12, 2018
Hi Brian,
Thanks for getting in touch. Kindly note to get a quote for Home and Contents Insurance, you may contact Westpac directly. You can find their contact details on their website. Hope this helps!
Cheers,
Nikki
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price on home &contents insurance, thank you, Brian.
Hi Brian,
Thanks for getting in touch. Kindly note to get a quote for Home and Contents Insurance, you may contact Westpac directly. You can find their contact details on their website. Hope this helps!
Cheers,
Nikki