- ING is passing the February 2025 cash rate cut on to borrowers.
- From 4 March variable rate home loans will drop by 25 basis points.
- From that date the lowest variable rate loan the ING offers will be 5.89%.
ING is an online Australian bank owned by the multinational ING Group. ING offers various fixed and variable home loans online, as well as banking, insurance and superannuation products. Check out the full table of ING products below or read more about the lender and its loans.
Compare ING home loan rates for April 2025
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How we picked theseING key facts
- ING's home loan rates are lower than the market average. ING offers fixed and variable rate loans for investors and owner-occupiers, and some loans come with offset accounts.
- ING is an online lender. The bank has phone, email and banking app support.
- You can get certain ING loans with a deposit as low as 5%, including some of its lowest rates.
- In addition to home loans, ING also offers savings accounts, transaction accounts and term deposits.
Review by our senior home loans writer Richard Whitten.
What do Australians think of ING home loans?
Owner Occupier home loans
- 4.3/5 overall for Customer Satisfaction - higher than the average of 3.98, and this was the highest score in the category
- 4.6/5 for Trust - higher than the average of 4.36, and this was the highest score in the category
- 4.15/5 for Customer Service - higher than the average of 3.97
Investor home loans
- 4.15/5 overall for Customer Satisfaction - higher than the average of 3.97
- 4.38/5 for Trust - lower than the average of 4.42
- 4.04/5 for Customer Service - higher than the average of 3.95
Based on ING home loans scores in Finder's 2024 Customer Satisfaction Awards.
ING mortgage features
Here are the key features and details you need to know about ING's mortgage products.
Feature | Details |
---|---|
Deposit size | You can borrow up to 95% on some ING mortgages. |
Offset account | You can get an offset account on ING's Orange Advantage loan. ING loans don't come with offset accounts. |
Repayment options | ING's home loans allow you to make interest-only repayments or principal-and-interest repayments. |
Split rate | Most ING mortgages allow you to split your loan into fixed and variable portions. |
How do I apply for an ING home loan?
When applying for any home loan, you will need various documents to establish your identity, your financial situation, employment status and details about the property.
Eligibility
Each ING product has specific eligibility criteria but some will apply to all products. For example:
- Age. You must be over 18 years of age.
- Residency. You should be a resident of Australia.
- Employment. You should have a regular source of income.
Documents required
When you apply for a mortgage with ING you are required to provide certain information so make sure you have all your documents ready before you apply. The documents you will be expected to provide are:
📄 Property details. You can start a loan enquiry before you've bought a property. But to complete an application you need the address of the property and a signed contract of sale.
📄 Identification documents. You will need identification such as a driver's licence, passport or birth certificate.
📄 Proof of income documents. Recent payslips can establish your income.
📄 Asset and liability documents. You need to provide documents showing your current assets (savings accounts, investments) and liabilities (your outstanding debt).
Lenders like ING
If you want to compare loans from similar lenders to ING then you can start with these online lenders. They all have competitive rates and may be a better match for your needs:
- Athena. This digital fintech lender offers low-rate mortgages and an entirely online, convenient service.
- Tiimely Home. This lender's online application tool can process your mortgage application fast. Backed by the Bendigo and Adelaide Bank.
- Homestar. A 100% online lender, Homestar has been providing mortgages to Australian borrowers since 2004.
- Loans.com.au. A Brisbane-based online lender, Loans.com.au is backed by Firstmac, Australia's largest non-bank lender.
- ME Bank. Member's Equity was established back in 1994 and went fully digital in 2012.
- UBank. This online bank is actually owned by NAB.
Looking for more mortgage options?
- Big Four banks. Check out interest rates from Australia's Big Four banks.
- Best home loans. Finder's top loan picks every month.
- Cheapest rates. Compare the lowest home loan rates on the market.
- Investors. Compare more loans for property investors.
- Mortgage brokers. Still confused? Get free, expert guidance from a qualified mortgage broker.
More home loan questions
Compare other products from ING
- ING credit cards
- ING savings accounts
- ING term deposits
- ING superannuation
- ING personal loans
- ING health insurance
- ING car insurance
- ING landlord insurance
What is Finder Score?
The Finder Score crunches 7,000 home loans across 120+ lenders. It takes into account the product's interest rate, fees and features, as well as the type of loan eg investor, variable, fixed rate - this gives you a simple score out of 10.
To provide a Score, we compare like-for-like loans. So if you're comparing the best home loans for cashback, you can see how each home loan stacks up against other home loans with the same borrower type, rate type and repayment type. We also take into consideration the amount of cashback offered when calculating the Score so you can tell if it's really worth it.
Read the full Finder Score breakdown
All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
Via customer survey commissioned by Finder
Great investor rates and fees
Via customer survey commissioned by Finder
Great suite of investor home loan products, with competitive interest rates, and a fantastic app to monitor it all on.
Via customer survey commissioned by Finder
Good service
Via customer survey commissioned by Finder
Was easy to change over from a owner occupied to investor loan. However they won't budge on their interest rate.
Via customer survey commissioned by Finder
Great easy service and application process.
Via customer survey commissioned by Finder
Easy application, good rates, good online tools
Via customer survey commissioned by Finder
Good basic loan from a good company. Down side is everything is online so talking to a real person is not always possible
Via customer survey commissioned by Finder
Good product overall with very competitive rate
Via customer survey commissioned by Finder
The interest rate and fees are high.
Via customer survey commissioned by Finder
Reliable convenient service with great customer service
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What is an offset account? It can save you thousands in interest and help you own your home sooner.
I would like to refinance my loan to make renovations and to have it ready for a head lease for two years at $450 a week?
Hi dear sir. I have 80,000 cash deposit to buy a house to live in it.
Hi Nadhem,
Thanks for your question.
You compare home loans to find the one that best suits you. Alternatively, you could speak to a mortgage broker.
Our borrowing power calculator can also help along with our first homebuyers guide.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.
Cheers,
Shirley
Hi Adam,
Thanks for your comment.
Directly enquiring with ING DIRECT will give you a better indication of what your repayments will be. You can do so by choosing the loan you would like to refinance head over to their website.
You can also use our home loan repayment calculator for a rough estimate of your repayments.
I also recommend getting in touch with a licensed mortgage broker. A broker can help you understand your financial position and they can leverage their panel of networks to find a lender that is more inclined to review your application.
Hope this helps,
Shirley
is there any account fee? what rate for variable offset account? my current variable rate is 4.98% with nab, but my friend told me that he got better offer from your bank.
please call me
Hi Julie,
Thanks for your comment.
The ING DIRECT Action Equity home loan does not have an annual fee and there is no offset account available.
You may want to compare our featured best home loans for a better interest rate.
I also recommend getting in touch with a licensed mortgage broker. A broker can help you understand your financial position and they can leverage their panel of networks to find a lender that is more inclined to review your application.
Hope this helps,
Shirley