Finder Impact Report 2022

Finder is a purpose-led business that exists to help people make decisions that change their lives for the better.

This is our first ever impact report and in it we try and capture the positive social and environmental impact that Finder had in the last 12 months. The report is split into 4 sections that represent our impact focus areas of financial impact, sustainable impact, community impact and crew impact.

So please download the report and let us know what you think. We know there's room for improvement but like all things at Finder we wanted go-live and then iterate. Consider this the benchmark that we will measure ourselves against in future impact reports.

Download the report

Our 4 impact focus areas

Financial impact

This impact area is completely aligned with our purpose above. Everyone in our business is in some way helping people make better financial decisions. From a corporate social responsibility (CSR) perspective, we look for ways to extend and measure this impact, especially for those who need it most.

Sustainable impact

The climate crisis requires all businesses to reduce their emissions. We look at the climate action we can influence both through our platform and in how we operate as a business.

Community impact

Community issues are always front of mind. We aim to support the causes or issues that are important to our crew, our customers and our wider community.

Crew impact

Our crew makes our business what it is. We find ways to support our crew in being the best versions of themselves inside and outside of work.

Financial impact

What do we mean by financial impact?

Helping people make better financial decisions is the core of our business. In this focus area, we look for ways to extend and measure this financial impact, especially for those who need it the most.

Highlights from this year

• Every 2 seconds an action was taken on Finder to save or make money.
• 15.7 million actions total taken through the platform.
• Over 96,000 credit scores accessed for free with Finder.
• 29,000 hours spent by our customer team responding to over 50,000 customer queries.
• Over 1,000 customers attending our free money masterclasses.

Sustainable impact

What do we mean by sustainable impact?

The climate crisis requires all businesses to take action. Here, we look to drive climate action and sustainable impact through how we use our platform to influence our customers and partners.

Highlights from this year

• Measured and offset 100% of our annual emissions for the first time.
• Hosted our third Finder Green Awards program to help Australians use Finder's platform to make greener decisions.
• Committed to setting science-based emission targets as part of the Science Based Targets initiative (SBTi).
• Ran 2 regular content series by Finder writers called Going Green and Finder Green Fave.

Community impact

What do we mean by community impact?

Community issues are always front of mind for our business. In this focus area, we seek ways to support the causes or issues that are important to our crew and our wider community.

Highlights from this year

• 375 students from 11 schools involved in our School Entrepreneur of the Year tournament ran with Generation Entrepreneur.
• 800+ COVID-19 vaccines donated to the developing world on behalf of our crew.
• $30,000 in donations to support charities in Ukraine.
• Charity NFT project raised more than $5,000 worth of Ethereum for Ukraine Ministry of Digital Transformation.
• Continued sponsorship of the Startmate Fellowship, a program tackling gender inequality in Australian startups.

Crew impact

What does it mean?

Our unique crew makes our business what it is. We find ways to support our crew to be the best version of themselves inside and outside of work.

Highlights from this year

• Launched "Life Leave" policy giving crew 5 extra days of paid leave for all of life's big and small moments.
• Launched an improved gender-neutral parental leave policy with up to 20 weeks of full pay and no qualifying period.
• Accredited as a "Great Place to Work" in both Australia and Poland.
• Named the winner of 4 categories in the UK Employee Experience Awards.
• Included on the Australian Financial Review's best places to work list.
• Endorsed as Work180 Employer for All Women in Australia.