amaysim mobile review

Our verdict: amaysim offers a strong mix of short and long-term prepaid plans with plenty of features including unlimited data banking.

4.3 ★★★★★ (191 reviews) Write a review

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Congratulations, amaysim!

amaysim received the highly commended award for 'Prepaid Mobile Provider - High Data' in the 2024 Product Awards.

Full list of 2024 winners

Pros

  • Lots of customer support options, including live chat
  • Unlimited data banking
  • Unlimited international calls and texts to 28 or 42 countries on some plans
  • Offers international roaming packs

Cons

  • 28-day expiry period means an extra recharge throughout the year

Compare amaysim plans

Name Product AUFMP-SIM Data Price Apply Price
amaysim As You Go
PrepaidNo lock-in contract
amaysim As You Go
Prepaid
Best Rated Brand
  • $10 included standard national credit
  • Optus 4G network
0GB
$10
per 365 day recharge
View details
  • $10 included standard national credit
0 GB
Data
$10
per 365 days expiry
amaysim 7-day 10GB Plan
PrepaidNo lock-in contract
amaysim 7-day 10GB Plan
Prepaid
Best Rated Brand
  • Unlimited national calls & texts
  • Optus 5G/4G network
10GB
$10
per 7 day recharge
View details
  • Unlimited standard national calls & texts
10GB
Data
$10
per 7 days expiry
amaysim 10GB Plan
PrepaidNo lock-in contract
amaysim 10GB Plan
Prepaid
Best Rated Brand
  • Unlimited national calls & texts
  • Optus 4G network
10GB
$22
per 28 day recharge
View details
  • Unlimited standard national calls & texts
10GB
Data
$22
per 28 days expiry
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amaysim review: Our verdict

amaysim came to market in 2010 offering pretty straight-forward plans and strong value for money. In the years since it has largely continued this, although it is now owned by Optus and only runs a prepaid network.

When it comes to amaysim's plans, they become better value the more you spend. If you choose to be on the smaller end of the scale and sign up with a $22 plan, you'll get just 10GB of data or will pay $2.2 per GB.

However, if you choose a larger plan, such as paying $50 per month you will get 120GB of data which is only $0.42 per GB.

Here are a few reasons why we think amaysim offers good value mobile plans:

  • Wide variety of data allowances that should suit most people
  • 1 of only 3 mobile providers on Finder to offer unlimited data banking
  • Long expiry plans come with good value when you first sign up
  • Get your SIM delivered for free anywhere in Australia
  • Recharge and manage your plan on the go with the highly-rated amaysim mobile app


While data seems to be a focus with many of amaysim's plans, keep the following in mind:

  • amaysim sells prepaid plans with 28-day expiries. This means you'll have to recharge 13 times a year instead of 12 if you were on a monthly plan.

What do Australians think of Amaysim mobile provider?

  • 4.58/5 overall for Customer Satisfaction — higher than the average of 4.15, and this was the highest score in the category
  • 4.9/5 for Trust — higher than the average of 4.43, and this was the highest score in the category
  • 4.37/5 for Customer Service — higher than the average of 4.01, and this was the highest score in the category

Based on Amaysim mobile provider scores in Finder's 2024 Customer Satisfaction Awards.

Read a more detailed review on


money icon

Value for money

Most of amaysim's 28-day plans are decent value, offering a good balance between data and price. Its long history as a trusted mobile provider helps too.

amaysim offers a good variety in data limits to suit most people, with its 32GB plan being a popular choice on Finder.

amaysim's $22 for 10GB plan is equivalent to $2.2 for 1GB. Entry-level plans around this price point average around $5-$10 per 1GB, which is pretty normal for plans with smaller amounts of data. This makes amaysim's plan pretty decent value for low data users too.

amaysim has 3 long-expiry plans on offer where you can choose between a 6-month or year-long expiry.

Long-expiry plans are often better value than signing onto a regular prepaid plan since you're paying for a longer term of usage upfront. Although obvioulsy they offer less flexibility.

amaysim's year-long expiry plans aren't the most competitive in the market, but could still be worth considering if you enjoy its other plan features.

Its 6-month plan performs more favourably, especially if you're looking to use more than 10GB a month.

amaysim also offers a short-term 7-day plan, which comes with 10GB for $10.

While you can't argue with the value, the expiry period means this is only useful if you need a temporary plan for whatever reason or if you're visiting Australia for a week.

Things to watch out for:

  • All amaysim plans are set to automatically renew by default, so if you're not keen on this feature, you'll need to disable it yourself.

coverage icon

Coverage

When you're signed up with amaysim, you should have decent reception in most areas on Australia's second-largest network.
  • Full Optus 4G coverage reaches 98.5% of the population, so metropolitan customers shouldn't have problems. The mobile provider also gives you access to Optus 5G network on one of its plans.
  • You'll get the same coverage with amaysim that you would get on a plan purchased from Optus.
  • You may notice a gap in coverage between amaysim and Telstra's network coverage in some rural or regional areas.

Does amaysim have 5G?

Yes, amaysim offers 5G connectivity via the Optus 5G network but only on its 60GB for $55 plan. The rest of amaysim's plans operate on the Optus 4G network.

customer service icon

Customer service

If you need to get in touch with amaysim, you can contact them 7 days a week in a variety of ways:

  • Ring up the amaysim call centre 9am-6pm weekdays, 10am-5:30pm weekends, or 10am-6pm on public holidays.
  • Send a message via live chat for a fast response, 8am-6:45pm weekdays, 10am-5:30pm weekends, or 10am-6pm on public holidays.
  • Shoot an email through to its customer support team if your problem takes some explaining.
  • Hop on social media and message amaysim on Twitter or Facebook between 8am-8pm, 7 days a week.
  • Go online to amaysims website and check the frequently asked questions section.

While the amaysim app doesn't let you get support, it's highly rated by thousands of users on app stores and offers all the functionality you'd expect. You can recharge, change plans and even leave feedback.

  • Keep in mind: While you can buy amaysim SIM cards in supermarkets and news agencies, it doesn't have any physical stores for you to get face-to-face help.

bonus icon

Bonus features

amaysim has a few handy bonus features including:

🔄 Data banking

amaysim offers unlimited data banking on all its prepaid plans, letting you save any data you don't use for a later date.

In fact, it's 1 of only 2 providers to offer unlimited data banking, stretching the value of your monthly data. There's also no expiry on how long you can keep your data for.

🌏 International inclusions

If you have friends or family overseas you'd like to keep in touch with, amaysim's international call and text inclusions could come in handy.

You'll get unlimited talk and text to 28 countries or 42 countries depending on which plan you sign up to.

The perk is available across 5 out of 7 of amaysim's plans.

✈️ International roaming

If you're overseas and want to make a few phone calls back home, you'll be able to do so with amaysim's international roaming packs.

  • Small Talk ($20/365 days) - 100 minutes calls, 100 SMS.
  • The Works ($25/365 days) - 50 minutes calls, 30 SMS, and 2GB data.
  • Just Gigs ($50/365 days) - 6GB data.
  • The Epic ($70/365 days) - 100 minutes calls, 60 SMS, and 9GB data.

Which rivals are giving amaysim a run for its money?

Although amaysim's plans have good value, there are other providers that are putting up a challenge.

For better coverage:

boost mobile logo

Although Boost lags a bit in value compared to amaysim, it's the only smaller provider to use the full Telstra 4G network. This could lead to better reception in rural areas.

For better long-term value:

moose mobile logo

Moose Mobile is a solid alternative to amaysim. Its plans offer better long term value than amaysim, with promotions lasting for the first year. It also has 12-month contract options with even better value.

For more data:

circles.life logo
If amaysim doesn't have quite enough data for you, Circles.Life has a number of affordable high data plans including its popular 100GB plan.

Ready to sign up to amaysim?

Once you've decided which amaysim plan you're after, you can easily sign up online or grab a SIM at your local supermarket if that's more convenient for you. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.

phone icon

What if I want to keep my current phone number?
amaysim makes keeping your number simple. When you sign up online, you'll get a prompt asking whether you want to keep your current number. Hit yes, and amaysim will handle the transfer within 1-3 business days.

If your current number is under someone else's name (a parent or partner), it might take a little longer. Check our guide on how to transfer ownership of your mobile number.


Mariam Gabaji's headshot
To make sure you get accurate and helpful information, this guide has been edited by Mariam Gabaji as part of our fact-checking process.
Sam Baran's headshot
Written by

Writer

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio

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6 Responses

    Default Gravatar
    bobNovember 5, 2018

    10 $ plane no GB can i pay for the whole year at once

      AvatarFinder
      JohnNovember 5, 2018Finder

      Hi Bob,

      Thank you for leaving a comment.

      The $10 plan is a prepaid plan that includes data. You may request via the customer center of Amaysim if this would be possible. You may also check with them regarding pre-paying the plan to 1 year. Hope this helps!

      Cheers,
      Reggie

    Default Gravatar
    JitkaMarch 19, 2018

    What is the best budget conscious mobile phone for a senior person?
    Thanks!

      AvatarFinder
      JeniMarch 19, 2018Finder

      Hi Jitki,

      Thank you for getting in touch with Finder.

      You may check on Amaysim’s As You Go and ALDImobile’s PAYG since they are good plans for budget-conscious seniors. There are other mobile phone plans for seniors you may want to consider. Your options have been narrowed down to help you find the best mobile plan for your needs.

      I hope this helps.

      Have a great day!

      Cheers,
      Jeni

    Default Gravatar
    BettyNovember 11, 2017

    Do you have a mobile plan solely for calls to Nigeria;
    Please advise

      AvatarFinder
      JoanneNovember 11, 2017Finder

      Hi Betty,

      Thanks for reaching out to Finder.

      There are mobile companies that support international calling in Nigeria and you can compare plans from our list of mobile plan for international calls. However, should you wish to avail of international calling exclusive to Nigeria, you will need to reach out to the preferred mobile company that way they can check for available options for you. You can press the “Go to site” button of your preferred plan to proceed with your application. Just make sure to review the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions.

      Cheers,
      Joanne

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