Lycamobile's 28-day plans have some of the best international inclusions around.
If you aren't after international inclusions, you'll probably find the best value in its 2GB for $12 plan, which is the cheapest on the Telstra network.
Those looking for big data allowances will also be pleased as its 50GB plus plans are great bang for your buck.
Lycamobile holds a lot of positives:
Free international calls to more than 60 countries on some of its 28-day prepaid plans
Frequent promotional offersfor bonus data or first month discounts
Choice of picking up a Lycamobile SIM at convenience stores or ordering it online
But just be aware that:
While there is a Lycamobile app, there are many complaints online about it operating very poorly.
Lycamobile has roaming switched on by default, which can get very expensive. We recommend picking up a local or travel SIM instead to cut down on costs if you're going overseas.
Lycamobile's 4GB for $15 plan is the cheapest 28-day offer available on the Telstra network, and a great way to get wide coverage for a low price each month.
Those that are more regular mobile users may enjoy Lycamobile's higher data plans instead. These cost under $1 per GB, which is the benchmark you want to aim for.
Lycamobile's long expiry plans function more like long-term contract plans.
Rather than getting all your data at once, you pay a fee upfront, and then you'll receive monthly allotments of data for 6 or 12 months.
These plans are on par with its regular plans, which means you won't really save money for being locked in for a longer period.
Things to watch out for:
Automatic recharge is activated by default, and can only be disabled by following a specific list of steps listed on Lycamobile's website.
Roaming is automatically active when you go overseas with very high pay as you go rates. To deactivate roaming you must call up the customer service team.
Many plans come with bonus data which appears to vanish after a set date, rather than after a set number of recharges like other prepaid plans.
Customer service
If you have a question and want to get in touch with the Lycamobile team, you can reach them between 9am–6pm AEST, Monday to Saturday:
Call up the Lycamobile support team, which has multilingual support available for non-English languages.
Leave a message on live chat on the Lycamobile website during service hours.
Ask a question via the Lycamobile Twitter or Facebook page.
Bonus features
Lycamobile focuses on delivering international inclusions but has a couple of other features too.
🌍 International calls
If you need to call other countries to stay in touch, Lycamobile has more generous inclusions than most.
You'll get unlimited calls to up to 60 countries, depending on your plan. Some plans also come with international call minutes to selected countries.
🔃 Data add-ons
If you find your data falling short for some months, you can purchase quick top-ups that last till your next recharge.
Purchase anywhere from 1GB for $5 all the way up to 5GB for $25.
Ready to sign up to Lycamobile?
Unfortunately, Lycamobile is not available via Finder. Instead, you'll need to head over to www.lycamobile.com.au and purchase the plan you're after there. Or you can continue comparing plans from 45 other providers on Finder.
What if I want to keep my current phone number? Once you have your SIM, you can fill out the Port-In form on the website. Lycamobile advises it will take around 2.5 business hours for the transfer to complete.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio
Hi I’m a prepaid user with Lyca, how can I top up the fee for my existing number?
JonathanOctober 30, 2017
Hi Le,
Thank you for your inquiry.
You can visit Lycamobile Australia website to top-up your number. Midway on the page, you would see a table containing their prepaid plans. Look for your desired package and click “Existing Customer BUY HERE” orange button. Once clicked, you can put in your personal information and then the card information to complete the request.
Just a reminder to consult Lycamobile directly or review their Information Summary sheets to know which package suits your needs.
Hope this helps.
Cheers,
Jonathan
SteveJune 30, 2017
If I go overseas, does it work and still have good rates from Indonesia to Australia?
Finder
JhezelynJuly 1, 2017Finder
Hi Steve,
Thanks for your comment.
Lycamobile does work when you’re roaming in Indonesia. And yes, there are different rates to Australia when roaming in Indonesia. This is why you would be well advised if you’ll directly get in touch with Lycamobile.
Regards,
Jhezelyn
JayDecember 7, 2016
With the $29 plan do we enter into a contact for certain period of time.
ChesterDecember 7, 2016
Hello Jay!
Thanks for your question.
I am pleased to inform you that Lyca mobile currently offers pay as you go plans. Which means you will not be billed monthly and no lock in contracts to sign.
Regards,
Chester
MamtaAugust 21, 2016
Hi this is me Mamta I got problem im using lycamobile but my SIM card was locked and it say I need puk number but I don’t have that number can yuh please tell me what to do to unlock my sim back again
BrodieAugust 22, 2016
Hi Mamta,
You’ve reached finder. I would recommend contacting Lycamobile’s customer support on 1300 854 607 from another phone. They should be able to give you a PUK number to unlock your SIM.
Thanks,
Brodie
MamtaAugust 21, 2016
Hi this is me Mamta I got problem in using lycamobile but my SIM card was locked and it say I need puk number but I don’t have that number can yuh please tell me what to do to unlock my sim back again
ChesterAugust 21, 2016
Hello Mamta,
Thanks for your question.
No need to worry your PUK can be obtained from your service provider. All you need to do is give them a call and provide the needed information to verify your account and you may receive your PUK code to have your sim card unlocked.
I hope this helps.
Cheers!
Chester
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Hi I’m a prepaid user with Lyca, how can I top up the fee for my existing number?
Hi Le,
Thank you for your inquiry.
You can visit Lycamobile Australia website to top-up your number. Midway on the page, you would see a table containing their prepaid plans. Look for your desired package and click “Existing Customer BUY HERE” orange button. Once clicked, you can put in your personal information and then the card information to complete the request.
Just a reminder to consult Lycamobile directly or review their Information Summary sheets to know which package suits your needs.
Hope this helps.
Cheers,
Jonathan
If I go overseas, does it work and still have good rates from Indonesia to Australia?
Hi Steve,
Thanks for your comment.
Lycamobile does work when you’re roaming in Indonesia. And yes, there are different rates to Australia when roaming in Indonesia. This is why you would be well advised if you’ll directly get in touch with Lycamobile.
Regards,
Jhezelyn
With the $29 plan do we enter into a contact for certain period of time.
Hello Jay!
Thanks for your question.
I am pleased to inform you that Lyca mobile currently offers pay as you go plans. Which means you will not be billed monthly and no lock in contracts to sign.
Regards,
Chester
Hi this is me Mamta I got problem im using lycamobile but my SIM card was locked and it say I need puk number but I don’t have that number can yuh please tell me what to do to unlock my sim back again
Hi Mamta,
You’ve reached finder. I would recommend contacting Lycamobile’s customer support on 1300 854 607 from another phone. They should be able to give you a PUK number to unlock your SIM.
Thanks,
Brodie
Hi this is me Mamta I got problem in using lycamobile but my SIM card was locked and it say I need puk number but I don’t have that number can yuh please tell me what to do to unlock my sim back again
Hello Mamta,
Thanks for your question.
No need to worry your PUK can be obtained from your service provider. All you need to do is give them a call and provide the needed information to verify your account and you may receive your PUK code to have your sim card unlocked.
I hope this helps.
Cheers!
Chester