Southern Phone plans are actually pretty good value, especially with the discounts they are offering for the first 6-months of service. As a provider they meet a lot of different segments needs. It also offers carbon neutral plans for those more environmentally conscious and have dedicate senior hub on their site to help older Australians with their mobile needs.
Other reasons you might like Southern Phone are that:
But you might be concerned that:
"I took out a SIM card from Southern Phone because of the $9/month for 20GB deal. I also like that you get $50 towards int'l phone calls as that means I get roughly 150 minutes to call the US if I can't connect via WhatsApp or FaceTime."
Southern Phone's mobile plans are fairly decent for the price they cost.
Most of Southern Phone's mobile plans have an average data cost lower than $0.90 per GB, which is great compared to a benchmark of $1 per GB.
Southern Phone uses the Optus 4G and 5G mobile network, making it a solid choice for most Australians.
Yes, Southern Phone offers 5G connectivity via the Optus 5G network. You will have 3 plans to choose from:
Have a problem and need to reach Southern Phone? If so, you can:
Southern Phone only offers a couple of extra feature on its plans:
All Southern Phone mobile plans include $50 of international call credit. While this may not cover frequent overseas calls, it can be a handy backup.
Heading overseas? Southern Phone offers a $5 Daily Travel Pass for Zone 1 locations. It includes 5GB of data and unlimited calls and texts to local numbers.
The pass renews automatically every 24 hours or whenever your daily data limit is exceeded.
Zone 1 destinations include: China, Hong Kong, Indonesia, UK and USA.
Pay As You Go (PAYG) rates apply when travelling to Zone 2 destinations. Be sure to review these rates beforehand to avoid unexpected charges. You can check these out directly on Southern Phone's website.
Once you've decided which Souther Phone's plan you like, you'll simply have to fill out a few details. From there Souther Phone will take care of the rest. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.
What if I want to keep my current phone number?
To keep your number, just let Southern Phone know during the activation process and they'll handle it for you. It can take anywhere up to 24–48 business hours for the transfer to be completed.
If your current phone plan is under someone else's name, it may take a little longer. Read our guide on how to change ownership of your mobile number.
All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
Via customer survey commissioned by Finder
Value for money
Via customer survey commissioned by Finder
Via customer survey commissioned by Finder
they meet my needs and service
Via customer survey commissioned by Finder
Via customer survey commissioned by Finder
cheapest and only left when Vodaphone became the mobile signal provider
Via customer survey commissioned by Finder
They have an excellent range of products at great prices and are always helpful
Via customer survey commissioned by Finder
Via customer survey commissioned by Finder
Great pricing , very satisfied
Disgrace. AVID BY ALL COST!
Those people are the disgrace to the customer service and service industry in general. Lack of any willingness to help their paying customer. I have no phone or internet for the last almost 48h since Thursday and they telling me to wait until Monday (it is Saturday morning now). Blaming Optus tower, which by the Optus website works perfectly now. My husband phone in Optus is working so... isn't that on you Southern Phone? No manager or supervisor to talk to on weekend (really?). When I went to Westfield to find the free wifi, to contact them, they told me to go home, tried to restart my phone - again!- and let me know if it doesn't work. Wait a second... if I have no internet or phone - how exactly should I do that??? This is a JOKE!!!
Switching was very easy.
A great rate. Just what I was looking for and you can opt for auto payments too. Has a helpful team.
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How to update new credit card details?
Hello Peter,
Thank you for your comment.
To update your payment details, you can either log in to your Southern Phone account in the My Account section found on their website or get in touch with them directly so they can arrange this for you.
Regards,
Jhezelyn
What constitutes “data” in regard to mobile phones?
Hi Dennis!
Thanks for the comment.
Data is the exchange of information from the internet and your device or its applications. Whenever you turn-on your “data”, you are connected to the network and download or upload information. This includes emails, chat, browsing, internet banking, using voice over internet apps and many more.
You may contact your network by calling their hotline for further details on how you can manage your data.
Hope this clarifies.
Cheers,
Jonathan
I’m trying to finalise my plan but my mobile cut out. I have rang three times in an attempt to complete my application (which is on your computer file), but to no avail. Don’t email me.
Hi norm p.
You’ve reached finder, not Southern Phone telco. I would recommend contacting Southern Cross on 1300 019 408.
Cheers,
Brodie