Our verdict: SpinTel offers customers straightforward postpaid mobile plans, with a 6-month discount available on its cheapest plan, making it an attractive entry-level option. Just keep an eye on pricing once the promotional period ends.
It's hard to deny that SpinTel's plans are extremely competitive, offering affordable pricing for the amount of data included.
SpinTel's 50GB plan comes in at $29 per month, making it $26 cheaper than Optus's equivalent 50GB plan at $55.
While both plans offer the same amount of data, Optus's higher price includes extras like Optus Sport access and data sharing. If you're just after data and value, SpinTel is the more budget-friendly choice.
SpinTel could be right for you if:
You're after a cheap 5G mobile plan. SpinTel's 50GB 5G plan is $29 per month-one of the cheaper 5G options available. Just keep in mind you'll need a 5G compatible phone and access to the Optus 5G network to take advantage of the speeds.
You want to bundle and save. SpinTel offers a $5 discount on your mobile plan if you also have a SpinTel NBN plan under the same account, making it easier to manage bills and save a little each month.
You're open to switching providers. Only the 25GB plan has a 6-month promotional price. While it's good value during that period, the price increases after that so you may want to compare alternatives once the promo ends.
However, SpinTel does have one particular thing to watch out for:
Lack of bonus features. The cheap plans come at the expense of extra plan features. You'll get data, texts, and calls with SpinTel, but nothing else.
SpinTel's cheapest plan is fantastic value, costing $0.88 per GB, which holds up well against our benchmark of $1 per GB.
Keep in mind: If you break your data limit, you'll get charged $10 or $12 per extra GB depending on your plan. This can pile on fast, especially on 5G speeds.
Coverage
SpinTel is connected to the Optus 4G mobile network, the second largest network in Australia.
On a SpinTel plan, you'll get identical coverage to a plan directly purchased from Optus.
You shouldn't experience any coverage problems in metro areas, but you could suffer a drop in reception in rural or regional areas compared to the wider Telstra network.
Customer service
SpinTel's main support channel is via its call centre, but there are a couple other ways you could try to contact it:
Ring up the customer support line 8am–8pm AEST weekdays, or 9am–5pm weekends.
Drop a message in SpinTel's inbox through WhatsApp or its Facebook page.
Try to reach out through the SpinTel mobile app, which should also let you view your usage and adjust your billing details.
Keep in mind: The SpinTel mobile app has poor reviews on both Apple and Android, with users indicating that it doesn't work consistently or crashes often.
Bonus features
Unfortunately, SpinTel doesn't offer any other features on its mobile plans besides the standard text, calls and data.
If you're looking for a plan that has some handy extra features, you can read on to see what other competitors have on offer.
Which rivals are giving SpinTel a run for its money?
For more plan features:
If 5G isn't your main concern, amaysim offers affordable mobile plans with handy features like unlimited data banking thrown in too.
Another 5G option:
Optus offers 5G on all its postpaid plans which stack up very well against SpinTel. You'll also get access to features like Optus Sport, international calls and data sharing.
For better coverage:
If the Optus network isn't doing it for you, Boost Mobile is the only smaller provider that offers full Telstra 4G coverage which covers 99.7% of the population.
Ready to sign up to SpinTel?
Once you've decided which SpinTel Mobile plan you like, you'll simply have to fill out a few details. From there SpinTel will take care of the rest. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.
What if I want to keep my current phone number? Easy. During the checkout process, choose the option for transferring your current number. SpinTel will handle the rest of the transfer process somewhere within 15 minutes to 24 hours.
No, SpinTel is a privately owned Telecommunications company that began in 1996. The company was started out by Peter Stevens but today is run by CEO Liam Bal.
SpinTel mobile, mobile broadband and wireless broadband plans are run off the Optus network. When it comes to mobile coverage, SpinTel also has access to Optus' 5G network.
Yes, SpinTel is an Australian company that runs its headquarters out of Sydney Australia.
Once SpinTel has received your order, they will create an account for you. Your new mobile number will be activated within the hour. If you're transferring an existing number, then it will usually take 1 to 3 days to switch over.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio
Cameron Micallef is a personal finance journalist with eight years of experience, specialising in investing, property and household bills. He has written for Smart Property Investment, nestegg and Investor Daily. Cameron holds a Bachelor’s degree in Communication and Media Studies and Commerce, as well as a Tier 1 Generic Knowledge certification (RG146), ensuring compliance with ASIC standards. See full bio
Cameron's expertise
Cameron has written 158 Finder guides across topics including:
Getting a phone for kids or teens is an important decision to make, so here are the things to consider when choosing a mobile plan for them.
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I would like to know what classifies a standard national call doe it include mobile numbers
Hi Anastasia,
Thanks for your question!
A standard number is considered to be any mobile number or landline number within Australia.
Hope this helps! For any further questions, feel free to reach out to us again, we’re here to help.
Best,
Nikki