Has lockdown made Aussie pets healthier?

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A rise in pet insurance claims suggests owners are paying extra attention to their pet's health.

When restrictions were put in place to curb the spread of coronavirus, there were actually a few positive side-effects that were somewhat unexpected.

Emissions decreased, baking skills flourished, and our houses have never been cleaner. But, for many people, the most enjoyable side effect has been all the spare time they suddenly get to spend with their pets.

According to Finder's Consumer Sentiment tracker, 41% of Aussies have at least one dog and 29% have at least one cat - that's millions of happy owners and even happier animals.

But it seems owners aren't just spending the extra time playing with their pets. In fact, data from Australia's largest pet insurer shows owners have been using lockdown to focus on their animal's health - and insurance is helping.

According to PetSure, there's been a significant rise in pet insurance claims during lockdown as Aussies use the opportunity to schedule vet appointments and arrange procedures.

"Pet owners have taken care of chronic health issues, attended to pet wellbeing and acted swiftly on acute issues," said PetSure CEO Alexandra Thomas. "Evidence of this is the increase in treatment, claims and pet insurance payments for medical and surgical procedures."

Finder's Consumer Sentiment tracker found that 32% of pet owners in Australia have pet insurance and 60% of those think they're getting good value for money.

In April alone, PetSure paid $17.3 million in benefits - an increase of 34% from the same time last year. The number of claims has also risen by 16% year on year.

One possible reason for the uptick in claims is that many people have been spending more time with their animals, so have been quicker to notice changes in health or behaviour.

PetSure CEO Alexandra Thomas also suggested that Aussies may be lodging more claims as lockdown allows them to provide round-the-clock care for their pets.

"One upside of working from home may well be that pet owners are able to care for their pet in their recovery so have opted to act on health issues rather than delay them," she said.

So if you've been thinking about buying pet insurance, now could be a good time to do it. You can compare benefits from 17 major providers by using the table below.

Product AUFPI Accidental Injury Illness Paralysis Tick Yearly Sub-Limit Maximum yearly benefit Reimbursement rate Reimbursement Rate
tick
tick
$30,000
$30,000
90%
90%
Fetch your 1st month free. Sign up to Medibank Pet Insurance using promo code 1FREE and get your first month's premium free. Offer ends 6 March 2025. T&Cs apply.
tick
tick
No sub-limit
$30,000
70%, 80% or 90%
70%, 80% or 90%
Get your first 2 months free by using the promo code: 2MFREE. T&Cs apply. Enjoy GapOnly claiming and complimentary use of myPetPass with 24/7 access to Live Vet Care. Also, policyholders are entitled to a free ID tag.
tick
tick
$3,000
$25,000
80%
80%
Get a Pet Insurance quote and fill in the entry form for your chance to win a $1,000 Visa eGift card for you and a $1,000 Pets & Vets eGift card for your pets. T&Cs apply.
tick
tick
$3,000
$30,000
80%
80%
Everyday Pet Insurance customers get 10% off their monthly Woolworths shop. T&Cs apply.
Knose Pet Insurance
Finder AwardExclusive
Knose Pet Insurance logo
tick
tick
$25,000
$25,000
90%
90%
⭐Finder Exclusive: Get 10% off your first year. Sign up using promo code FINDER10. T&C's apply.
tick
tick
$3,000
$30,145
80%
80%
Covers specified accidents and illnesses, with Routine Care Cover included. Get 3 months free when you sign up using the code PIA303. T&Cs apply.
tick
tick
$2,000
$15,000
80% up to age 8 & 65% over age 8
80% up to age 8 & 65% over age 8
Get 1 month free when you purchase Kogan Pet Insurance. Sign up using promo code FREEMONTH. Offer ends 30 September 2025. T&Cs apply.
tick
tick
$2,500
$15,000
80% or 100%
80% or 100%
Earn 10x Flybuys points per $1 spent on pet food at Coles Supermarkets. T&Cs apply.
tick
tick
$15,000
$20,000
100%
100%
Apply online and get your first 1 month free. T&Cs apply.
tick
tick
$30,000
$30,000
80% or 90% or 100%
80% or 90% or 100%
Get dental, physio and behaviour cover included and skip wait periods by following our in-app journey.
tick
tick
$10K or $17.5K or $30K
$30,000
70% or 80% or 90%
70% or 80% or 90%
Get 2 months free when you sign up using the code PCI2FREE. T&Cs apply.
tick
tick
$2,500
$15,000
80%
80%
Get a 5% discount when you insure more than one pet.
tick
tick
$1,200
$12,000
80%
80%
Lifetime cover for cats and dogs, up to 80% covered.
tick
tick
$5000 or $10,000 or $25,000
$0
80% or 90%
80% or 90%
⭐ Finder Exclusive: Enjoy 30% off your first month of pet insurance, plus receive a custom pet tag. Sign up using the code FINDER. T&Cs apply.
tick
tick
$1,200
$12,000
80%
80%
Claim up to a maximum of $12k per year, with no excess to pay.
tick
tick
$20,000
$20,000
80%
80%
Comprehensive cover for your pet, including the option of routine care. Get 1 month free for the first year of new policies. T&C's apply.
tick
tick
$1,200
$8,000
80%
80%
Get 1 month free when you purchase Kogan Pet Insurance. Sign up using promo code FREEMONTH. Offer ends 30 September 2025. T&Cs apply.
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