Australian Seniors Travel Insurance

Our verdict: Aimed at older travellers, Australian Seniors Travel Insurance has no age limit and will consider pre-existing medical conditions.

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Australian Seniors Travel Insurance

Pros

  • Australian Seniors is aimed at older travellers, so there's no age limit and pre-existing medical conditions will be considered using a medical questionnaire.
  • You can tailor the amount of cancellation cover you want, making the policy suitable for budget trips as well as more luxurious getaways.

Cons

  • The Snow Pack is restricted to under 75s, so if you're an older traveller who enjoys hitting the slopes, you might have to look elsewhere.
  • The Comprehensive plan only covers theft of up to $250 cash, which is on the lower end when comparing other brands.

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There are a lot of travel insurance brands with great cover for seniors. Use the tool below to compare from multiple brands. You can even filter for cover for cruise, pre-existing conditions and more.

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Summary of Australian Seniors International Comprehensive policy

Overseas Medical and Hospital ExpensesUnlimited
Cancellation and Amendment FeesCover chosen
Luggage and Personal Effects$10,000
Maximum Age LimitNo age limit (120 on quote engine)

Table updated September 2023

How does Australian Seniors Travel Insurance cover COVID-19?

Australian Seniors offers some cover if related to COVID-19, but it's not the most comprehensive in the market. Here's what you can expect:

  • Overseas emergency assistance, medical care and hospital expenses if you're diagnosed with COVID-19.
  • Cancellation or amendment costs if you or your travelling companion are diagnosed with COVID-19.
  • Additional expenses if you or a travelling companion are diagnosed with COVID-19.
  • Costs to return home if you are given medical advice that you should do so.
  • Costs to return home if a relative or business partner is hospitalised or dies due to COVID-19.

There are some scenarios that are not covered by Australian Seniors including costs incurred as a result of mandatory quarantine or isolation, border closures or government travel bans.

Also, if you were diagnosed with COVID-19 before heading on your trip but you went anyway, you won't be covered for any COVID-related overseas medical expenses.

What policies does Australian Seniors offer?

Australian Seniors offers five insurance policies to travellers. Comprehensive, Essentials, Domestic, Multi-Trip and Non-Medical.

Travel plane luggage passport

Comprehensive

Passport

Essentials

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Domestic

Hiking

Multi-Trip

Map

Non-Medical

The insurer of this product is Allianz Australia Insurance Limited. It comes with a cooling-off period of 14 days and choice of $200 standard excess for international plans.

Here's a breakdown of Australian Seniors Travel Insurance features

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Standard features

These are some of the main insured events that Australian Seniors will cover. Some of these benefits may only apply on the Comprehensive International plan.

  • Overseas emergency assistance
  • Overseas medical treatment
  • Lost, damaged or stolen property
  • Trip cancellation or amendment
  • Additional accommodation and transport
  • Rental vehicle excess
  • Theft of cash
  • Loss or theft of travel documents
  • Luggage and travel delay
  • Emergency dental costs
  • Kidnap and hijack
  • Personal liability
  • Permanent disability
  • Accidental death

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Optional add-ons

Australian Seniors also offers four add-ons that provide cover for a wider range of risks.

  • Adventure Pack. Provides cover for a wider range of riskier activities, including deep sea fishing, outdoor rock climbing and riding a motorbike with the appropriate licence.
  • Cruise Pack Extends your insurance policy to cover cruises and a range of cruise-specific risks such as marine rescue and cabin confinement.
  • Snow Pack.Extends your cover to include snow activities and covers snow-specific risks such as piste closure and avalanches. Only available to under 75s.
  • Increased Item Limits Cover.Increase the claims limit of specific items if you're travelling with more expensive belongings. .

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Exclusions

Unfortunately, travel insurance doesn't cover everything. Generally, Australian Seniors will not pay your claim if it relates to:

  • Unlawful, wreckless or unreasonably unsafe behaviour by you
  • Behaviour while you were drunk or under the influence of drugs
  • Expenses related to a pre-existing medical condition not listed on your insurance document
  • An act of war, invasion or revolution
  • Insolvency of a travel agent, tour operator or accommodation provider
  • Mandatory quarantines or isolations
  • An act of war, invasion or revolution
  • If you travel against medical advice
  • Childbirth or pregnancy complications after the 23rd week of gestation or if you have had previous pregnancy complications
  • A multiple pregnancy or one where the conception was medically assisted
  • An elective medical or dental treatment, cosmetic procedure or body modification (including tattoos or piercing)
  • Self-inflicted injury or illness, suicide or attempted suicide

Make sure you review the Australian Seniors PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.

How to make an Australian Seniors Travel Insurance claim

You can lodge a claim online, via the Australian Seniors Claims Portal. You'll need your travel itinerary, as well as any relevant receipts, medical records, and police reports.

If you need help, you can call the Australian Seniors claims team on 1300 551 762 (weekdays 8am-5pm AEST).

Here's the bottom line about Australian Seniors Travel Insurance

Australian Seniors has a good range of options to customise your policy, including Cruise Cover, Cover for Pre-Existing Medical Conditions, Snow Cover, and Adventure Cover. You can also increase item limits and adjust your excess.

However, cover for claims related to COVID-19 are limited and, in most cases, either you or your travelling companion would need to be diagnosed with COVID-19 to make a claim.

If you're still not sure about Australian Seniors, you can compare other travel insurance companies here.

Frequently asked questions

Compare other products from Australian Seniors

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Senior writer

Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

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Nicola has written 239 Finder guides across topics including:
  • Personal finance
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28 Responses

    Default Gravatar
    MausFebruary 3, 2016

    So if I am a senior and could have a lot of the exclusions you have named as these are mostly age related your policy would be totally useless to me.

    Default Gravatar
    TerryMarch 19, 2015

    Hi
    Do you cover rock climbing and/or mountaineering in Nepal and Tibet for over 75’s? Have hypertension under medication (BP 121/69) and hypothyroidism, also under medication. Experienced trekker to 6000m.

      AvatarFinder
      RichardMarch 19, 2015Finder

      Hi Terry,

      Thanks for your question. Unfortunately, finder.com.au is a comparison service and not an insurer. ASTI do not pay for claims arising directly or indirectly from mountaineering or rock climbing using ropes or guides. You may wish to contact ASTI directly by calling 13 76 76 if you have any further questions about cover.

      I hope this was helpful,
      Richard

    Default Gravatar
    RonaldFebruary 26, 2015

    I have an auto-immune condition, Myasthenia Gravis, controlled by the drug Mestinon. Would this cause problems in obtaining travel insurance?

      AvatarFinder
      RichardFebruary 26, 2015Finder

      Hi Ronald,

      Thanks for your question. Unfortunately, finder.com.au is a comparison service and not an insurer. ASTI do not automatically cover Myasthenia Gravis. You may wish to contact ASTI directly and speak with them about your options by calling 13 76 76.

      I hope this was helpful,
      Richard

    Default Gravatar
    AlanSeptember 4, 2014

    Quote please. 13 day cruise departing Sydney to South Pacific. In good health, aged 90, repeat 90, only pre-existing is a dormant gallstone which need not be covered.

      AvatarFinder
      ShirleySeptember 5, 2014Finder

      Hi Alan,

      Thanks for your question.

      To get in touch with an insurance broker regarding travel insurance, please enter your travel details on our travel insurance policy search form. If you would like a quote from Australian Seniors Travel Insurance only, please get in touch with them directly.

      Cheers,
      Shirley

    Default Gravatar
    MahaJune 21, 2014

    I have hypertension ( for over 20 years and take medication and no concerns) but also been diagnosed type 2 diabetes which is controlled very well on medication. Can I be covered for an overseas trip to Europe?

      AvatarFinder
      ShirleyJune 23, 2014Finder

      Hi Maha,

      Thanks for your question.

      According to the Australian Seniors Travel Insurance website, diabetes is covered under this policy “if You were diagnosed over twelve (12) months ago and have not had any complications in the last twelve (12) months. You must also have a Blood Sugar Level reading between four (4) and ten (10)”.

      High blood pressure is also covered “if You have no known heart conditions and Your current blood pressure reading is below 165/95.”

      Cheers,
      Shirley

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