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Budget Direct Travel Insurance

Our verdict: Budget Direct offers a broad range of customisations and is one of the few insurers to make COVID-19 benefits optional.

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Budget Direct Travel Insurance Deals

Pros

  • Budget Direct offers cover for high-risk activities that many other brands don’t, including trekking to Everest Base Camp and trekking the Kokoda Trail.
  • There are a broad range of customisations available so you can tailor cover to suit your specific needs.

Cons

  • Even if you choose to add COVID-19 cover to your policy, it doesn’t offer the most comprehensive protection.
  • Cover for pregnancy complications is only available up until the 24th week, but there are many brands that extend cover for longer.
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Summary of Budget Direct's Comprehensive policy

Overseas Medical and Hospital ExpensesUnlimited
Cancellation and Amendment FeesCover chosen
Luggage and Personal Effects$10,000
Maximum Age Limit125

Table updated October 2023

How does Budget Direct Travel Insurance cover COVID-19?

Budget Direct is one of the few travel insurers that lets you customise your cover for COVID-19.

As standard, you will receive cover for overseas medical expenses, including emergency evacuation or repatriation if you’re diagnosed with COVID-19. You’ll also be able to claim up to $2,500 for additional expense if you’re diagnosed with COVID-19 while overseas.

However, if you want cover for amendment or cancellation costs, you’ll have to add that to your policy. If you add the benefit to your policy, you’ll be covered for amendment or cancellation costs if you or your travelling companion are diagnosed with COVID-19.

There are many scenarios that are not covered by Budget Direct, even if you add on the policy. For example, you won’t be covered if your tour or accommodation cancels due to COVID-19.

There is also no cover if you were diagnosed with COVID-19 before heading on your trip but you went anyway.

What policies does Budget Direct offer?

Budget Direct offers four insurance policies to travellers. Comprehensive, Essential, Basic and Domestic. All of these policies can be taken out as a single or multi-trip policy, with the exception of basic which is only available as a single-trip policy.

Travel plane luggage passport

Comprehensive

Passport

Essential

Luggage

Basic

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Domestic

The insurer of this product is Zurich Australian Insurance Limited. It comes with a cooling-off period of 21 days and choice of $200 standard excess for international plans.

Here's a breakdown of Budget Direct Travel Insurance features

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Standard features

These are some of the main insured events that Budget Direct will cover. Some of these benefits may only apply on the comprehensive international policy.

  • Overseas medical treatment
  • Emergency dental costs
  • Trip cancellation or amendment costs
  • Lost, damaged or stolen property
  • Luggage and travel delay
  • Additional accommodation and transport
  • Theft of money
  • Rental car excess
  • Permanent disability
  • Kidnap and hijack
  • Personal liability
  • Accidental death

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Optional add-ons

Budget Direct also offers six add-on options that provide cover for a wider range of risks or activities while you’re on holiday.

  • Cruise Cover Extends your insurance policy to cover cruises and a range of cruise-specific risks such as missed ports, sea sickness, and cabin confinement.
  • Adventure Covers you for participation in a range of activities such as risky activities such as quad biking, rock climbing, and horse trekking.
  • Adventure+ Extends your cover to even higher risk activities, such as trekking to Everest Base Camp or the Kokoda Track.
  • Snow sports Covers you for on-piste snow skiing, snowboarding, snowmobiling and cross-country skiing.
  • Snow sports+ Extends your snow sports cover to include skiing and snowboarding off-piste as well as heli-skiing and heli-boarding.
  • COVID-19 cover. Protection for cancellations and amendment costs if you or a travelling companion are diagnosed with COVID-19.
  • Increase item limits. Boost your coverage for valuable items to ensure you're fully protected during your travels.
  • Motorcycle cover. Stay secure on your rides with optional coverage specifically designed for motorcycles.

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Exclusions

Unfortunately, travel insurance doesn’t cover everything. Generally, Budget Direct will not pay your claim if it relates to:

  • Unlawful, wreckless or unreasonably unsafe behaviour by you
  • Behaviour while you were drunk or under the influence of drugs
  • Expenses related to a pre-existing medical condition
  • An act of war, invasion or revolution
  • Insolvency of a travel agent, tour operator or accommodation provider
  • Mandatory quarantines or isolations
  • An act of war, invasion or revolution
  • You being unfit to travel or travelling against medical advice
  • Childbirth or pregnancy complications after the 23rd week of gestation or if you have had previous pregnancy complications
  • A multiple pregnancy or one where the conception was medically assisted
  • An elective medical or dental treatment, cosmetic procedure or body modification (including tattoos or piercing)
  • Self-inflicted injury or illness, suicide or attempted suicide

Make sure you review the Budget Direct PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.

How to make a Budget Direct Travel Insurance claim

To lodge your claim online, visit claims.travelinsurancepartners.com.au/budgetdirect and follow the prompts.

Alternatively, you can download, print and complete a claim form from budgetdirect.com.au/travel-insurance/claims.html and then send it to the following address.

Budget Direct Travel Insurance
C/o-Travel Insurance Partners Claims Department
PO Box 168,
North Sydney
NSW 2060

Here's the bottom line about Budget Direct Travel Insurance

Budget Direct could be a good option for high-adrenaline travellers as it was one of the few brands we found to offer cover for risky activities such as trekking the Kokoda Trail or heli-skiing.

Don’t forget to add the optional adventure or snow sports packs if you want cover for these activities though.

If you're still not sure about Budget Direct, you can compare other travel insurance companies here.

Frequently asked questions

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Joselle Delos Reyes's headshot
To make sure you get accurate and helpful information, this guide has been edited by Joselle Delos Reyes as part of our fact-checking process.
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Senior writer

Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

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Nicola has written 232 Finder guides across topics including:
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  • Personal insurance, including car, health, home, life, pet and travel insurance
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22 Responses

    Default Gravatar
    CarolJune 20, 2014

    Hi
    I’m looking to take out Budget Direct Platinum Travel Insurance.
    1. I’m travelling to Canada and Bali – please confirm that I select Worldwide travel
    2. Am I covered in Bali if i have an accident whilst riding a bicycle?
    with thanks, Carol Crowe

      AvatarFinder
      WilliamJune 20, 2014Finder

      Hi Carol,

      Thank you for your enquiry regarding the Budget Direct Platinum Travel Insurance policy.

      1. As Bali and Canada are both listed under separate regions, yes you would select Worldwide.
      2. I have not been able to find any exclusions for claims related to riding a bicycle in the Budget Direct PDS. No claim will be paid if “Your claim Arises from being in control of a Moped or Scooter without a current Australian motorcycle or drivers licence, or you are a passenger travelling on a Moped or Scooter that is in the control of a person who does not hold a current motorcycle or drivers licence valid for the country you are travelling in. You may wish to clarify by contacting Budget Direct directly on 1800 062 750

      All the best.

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