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RAA Travel Insurance
Our verdict: RAA Travel has particularly high benefit limits, including $10m legal liability and $8,000 rental car excess cover. It also offers cover for motorbikes and scooters as standard.
RAA Travel Insurance offers cover for mopeds, scooters and motorbikes as standard, as long as you can meet the requirements, including having a valid Australian licence.
RAA's Premium policy has a rental car excess of $8,000 - higher than some other providers we compared..
Cons
Other than snow sports, RAA doesn't offer an adventure or activity pack, so some higher-risk sports aren't covered including outdoor rock-climbing and skydiving.
RAA has fairly high benefit limits but doesn't give travellers the option to increase them, so if you're travelling with very expensive items, you might want to look elsewhere.
RAA Travel Insurance is not currently available via Finder. You can head to the RAA website or compare alternative options available below.
RAA's Premium International policy has you covered for a range of expenses related to COVID-19, including but not limited to:
Overseas emergency medical costs if you need treatment for COVID-19 while on your trip
Cash for general expenses while in hospital due to COVID-19
Repatriation to Australia or another country if deemed medically necessary
Return travel for supervised children if you can no longer look after them
Overseas funeral costs if you die due to COVID-19
Costs incurred from having to cancel, delay or change your trip because you're diagnosed with COVID-19, a relative or business partner dies or is hospitalised due to COVID-19, or if you're a healthcare worker and your leave is cancelled due to COVID-19.
There are some scenarios that are not covered by RAA including situations where you were diagnosed with COVID-19 before heading on your trip and if you're unable to provide a doctor's diagnosis for COVID-19.
What policies does RAA offer?
RAA offers seven policies in total. Three international policies - Premium, Essentials and Basics and three Australian policies Domestic, Cancellation Only, and Rental Car Excess. RAA also offers Annual Multi-Trip cover, which can be used for both domestic and international trips.
Premium
Essentials
Basics
Domestic
Cancellation Only
Rental Car Excess
Annual Multi-Trip
The insurer of this product is Tokio Marine & Nichido. It comes with a cooling-off period of 21 days and choice of $250 standard excess for international plans.
Here's a breakdown of RAA Travel Insurance features
Self-inflicted injury or illness, suicide or attempted suicide
Make sure you review the RAA PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.
How to make an RAA Travel Insurance claim
The quickest way to make a claim from RAA Travel Insurance is by using its online claim lodgement which is available 24/7.
You will first need to register with the email address you used to purchase your policy, then set up your password once you have received your confirmation email.
Once you have logged in, complete your claim details by answering all sections. Your claim will be assessed within 10 working days and RAA will be in touch if you need to supply any further evidence to support your claim.
You can also make a travel insurance claim by calling 1300 207 365.
Here's the bottom line about RAA Travel Insurance
RAA Travel Insurance comes with a good suite of benefits as standard, including cover for expenses related to COVID-19, moped and motorbike cover, and high benefit limits.
However, customers can't set their own specific item limits so be sure to check if you're travelling with expensive goods. While there's an option to add Snow Sports Cover, travellers don't have an adventure pack option so some extreme sports might not be covered.
Your children and your grandchildren are covered for free if they are 25 years old or younger, are financially dependent on their parents, are not working full time, do not require a medical assessment, are travelling with you the whole time; and are listed on the certificate of insurance.
If they meet the criteria above and you choose the Winter Sports add-on, they'll be covered for that as well. .
You have 21 days from the date of issue of the policy to cancel. As long as you haven't started your trip and don't want to claim against your policy, you cancel and claim a refund..
You are covered for an unlimited number of trips over a 12 month period, provided that each trip is at least 250km from your home.
Request travel insurance quotes and compare policies
Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio
Nicola's expertise
Nicola has written 234 Finder guides across topics including:
Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
Compare Travel Insurance Direct policies online to save time and money. Travel Insurance Direct offers various policies including Annual multi-trip, The Works, The Basics and Domestic travel.
Qantas Travel Insurance offers various cover choices with the added benefit of travel points rewards for spending money on insurance when booking flights through Qantas.
Domestic travel insurance can provide cover for trip cancellation (domestic flights), loss or damage to luggage and expensive items, car rental excess charges and much more. Find out why domestic travel insurance is worth getting and compare policies from Australian insurers.
The level of cover will depend on which policy you wish to take out from RAA Travel Insurance. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.
You may also compare a range of health insurance brands by filling out the details on the form to get quotes from our comparison tool.
Cheers,
Shirley
DonaldJune 17, 2014
I would like a claim form. RAA travel policy. How can I download it?
Don
Finder
ShirleyJune 17, 2014Finder
Hi Donald,
Thanks for your question.
Please contact the customer service team at RAA Travel insurance directly, they should be able to send you a form.
Cheers,
Shirley
GregFebruary 2, 2014
When having the optional cover for rental car excess in my comprehensive car insurance, how do I make a claim in the event of having an accident whilst driving a rental car?
I can’t seem to find the appropriate form that recognises this event.
Please send me the details of what I would need to do if this unfortunate event occurred.
Thank you.
Finder
ShirleyFebruary 3, 2014Finder
Hi Greg,
Thanks for your comment
You can make a claim online, or printing off the forms on the RAA website and sending it in.
I’ve emailed you the pages that has all this information.
Cheers,
Shirley
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Is hospital& medical cover unlimited. Thanks
Hi Cheryll,
Thanks for your question.
The level of cover will depend on which policy you wish to take out from RAA Travel Insurance. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.
You may also compare a range of health insurance brands by filling out the details on the form to get quotes from our comparison tool.
Cheers,
Shirley
I would like a claim form. RAA travel policy. How can I download it?
Don
Hi Donald,
Thanks for your question.
Please contact the customer service team at RAA Travel insurance directly, they should be able to send you a form.
Cheers,
Shirley
When having the optional cover for rental car excess in my comprehensive car insurance, how do I make a claim in the event of having an accident whilst driving a rental car?
I can’t seem to find the appropriate form that recognises this event.
Please send me the details of what I would need to do if this unfortunate event occurred.
Thank you.
Hi Greg,
Thanks for your comment
You can make a claim online, or printing off the forms on the RAA website and sending it in.
I’ve emailed you the pages that has all this information.
Cheers,
Shirley