Does travel insurance cover car hire excess?

You can get travel insurance with rental car excess cover, but normally you’ll need to take out a comprehensive policy or upgrade your cover with an add-on.

Car Hire

Key takeaways

  • A rental car excess is immediately charged if you're in an accident, whether you're at fault or not.
  • Travel insurance with rental car excess cover can help you pay this cost.
  • Rental car excesses can be up to $10,000 or more.

Travel insurance with rental car excess cover

Many comprehensive travel insurance policies come with rental car excess cover. If you're involved in an incident and your rental company charges you an excess, you can claim this back with your travel insurance.

If something happens, the rental company will typically charge you the excess amount then you can get reimbursed by your travel insurer. Just make sure you get a copy of the receipt showing the excess amount charged by the rental company.

Rental vehicle excesses range from around $2,000-$8,000. Travel insurance policies differ in how much they cover you for though the minimum for most is $2,000. Some go further than others. For example, Southern Cross Travel Insurance can cover you for up to $10,000.

What does travel insurance with rental car excess cover?

Number 1

The car rental excess

If something happens and you need to pay the car rental excess, travel insurance can cover the costs. You can get overseas and domestic travel insurance rental car excess with most comprehensive policies. Some policies cover you for up to $10,000.

Number 2

Transportation of the vehicle back to the car rental depot

If you suffer an injury or illness during your journey, you may not be in a fit condition to drive your rental car to the nearest depot. When this happens, some insurers will cover the cost of returning the car to the nearest depot, as long as you can obtain written confirmation from your medical adviser that you are unable to drive.

Number 3

Medical expenses if you get into an accident

If you crash your car and need ambulance transportation, medical treatment, hospital accommodation and even repatriation to Australia, comprehensive travel insurance can cover the costs.

You won't receive any cover if you break an exclusion on your policy – for example, failing to follow the road rules in the country you're in.

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How Nicola avoided paying a $1,400 car rental excess

"I knew we were hiring a car and had heard stories of the crazy repair costs and excess fees so I got a domestic travel insurance policy, mostly for the rental car excess cover. I paid just $48.96 for a domestic plan with InsureandGo for the 10 days. At less than $50 for 10 days, the entire policy was cheaper than the excess insurance offered by the rental car company. Lo and behold, I ended up hitting a wallaby on our drive back from Cradle Mountain. I was devastated, but I didn't give much thought to the car. The damage seemed pretty minimal and I figured it would be a couple of hundred dollars at most. It was not. I was immediately charged the full excess of $2,750. $1,475 of that was considered damage (the rental company charged additional fees including a claims fee and a charge for time off-road), and I was eventually refunded $909. But as soon as I got home, I filed a claim with the travel insurer and they were great – far better to deal with than the rental company. There were no further shocks or surprises. I had a policy excess of $100 but InsureandGo paid out $1,375 within a matter of days."

Journalist

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Travel insurance car rental excess vs waiving my excess

Before you sign the rental agreement, car hire companies will offer the option to reduce your excess charge for a daily fee. This is often referred to as an excess waiver or excess reduction option.

Often you'll be able to reduce the excess to zero if you're willing to pay the additional amount. While this may sound like an attractive option, paying a daily fee to reduce your excess can actually work out to be quite costly. A travel insurance policy that includes car rental excess cover is usually a much more cost-effective way to take out financial protection as shown below.

Frequently asked questions

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Journalist

Gary Ross Hunter has over 6 years of expertise writing about insurance, including life, health, home, and car insurance. Having reviewed hundreds of product disclosure statements and published over 800 articles, he loves simplifying complex insurance topics for everyday readers. Gary has contributed to major outlets like Yahoo Finance, The Sydney Morning Herald, and news.com.au, and holds a Bachelor of Arts (Honours) in English Literature from the University of Glasgow, along with a Tier 2 General Advice certification, ensuring his work adheres to ASIC’s RG146 standards. See full bio

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Gary Ross has written 622 Finder guides across topics including:
  • Health, home, life, car, pet and travel insurance
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6 Responses

    Default Gravatar
    RonaldMarch 22, 2025

    Hi, I am looking to get cover for a ride share vehicle I am hiring in Melbourne with Turo for a period of 9 days. I have paid for their Premium Protection cover which means I have No Excess costs out of pocket. They say the policy covers a third party for up to $20 million. However, they say there is no protection to damage to the interior of car or mechanical damage. Is there an insurance policy I can get which would cover me for damage to the car’s interior and mechanical damage. I saw in the notes that one company up to $10,000 cover – and others mentioned $5,000 or $8,000 protection. I am confused as most policies refer to Excess Protection but my cover with Turo states there is No Excess as I have paid Premium protection. Hope you can help asap…

      AvatarFinder
      PetaMarch 24, 2025Finder

      Hi Ronald, I don’t think this is something travel insurance can help you with. As you mentioned, you’ve already paid for the Premium Protection policy which means you won’t have to pay an excess, so having excess cover via travel insurance wouldn’t serve you well here. Instead, I’d ask Turo for their terms on what happens if the interior is damaged or if there is mechanical damage. Usually, car hire places will hold a deposit of $500 or so (amount will vary by provider) in the event of interior damage. And unless the mechanical damage is directly caused by you, I’d expect Turo to absorb that cost as part of wear & tear / maintenance costs.
      I don’t think rideshare car insurance or travel insurance would cover you for what you need here. Best to check with Turo about what would happen for these sorts of events and go from there.

    Default Gravatar
    terryMarch 18, 2025

    I recently hired a rental car and took out travel insurance which covered excess. I was told by car hire firm that is was not sufficient cover and was charged more than car hire for additional cover. I thought i was covered for all damages etc. I have rented cars for several years and never came across this before. What is your take on this. Regards Terry

      AvatarFinder
      PetaMarch 20, 2025Finder

      Hi Terry, that does seem odd to me. If your travel insurance policy would cover the car hire excess amount in the event of an accident, I would have thought this would be sufficient cover. Did the car rental provider give you any context on why they thought it wasn’t sufficient enough?

    Default Gravatar
    GarySeptember 13, 2024

    Can I take out an insurance policy to cover rental vehicle excess even though I’m already travelling can I ring you thanks

      AvatarFinder
      SarahSeptember 13, 2024Finder

      Hi Gary,

      Your best bet is to contact an insurer directly and see what your options are. We’re a review and comparison site, we don’t have a call centre of offer phone services I’m afraid – but you can reach out to one of the insurers on this guide for help:
      https://www.finder.com.au/travel-insurance/domestic-car-rental-excess-insurance

      Hope this helps!

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