Australia Post car insurance review

Australia Post covers more than its competitors. However, it's typically more expensive than other budget insurers.

Our verdict

Pros

  • Australia Post's legal liability cover of up to $30,000,000 is higher than many other providers.
  • Australia Post offers a comparatively generous new car replacement period of up to 3 years (or 60,000km) on brand new vehicles. This is better than many other insurers who offer a new car replacement for up to 2 years.
  • Australia Post's standard comprehensive car insurance policy includes excess-free repairs to your damaged windscreen. This is only an optional extra for many other policies.

Cons

  • The product disclosure statement (PDS) includes vague terminology like "reasonable costs" which can make it hard to understand the limits of your coverage.
  • Roadside assistance is not available via Australia Post so you'd have to purchase this separately if you wanted it.
  • The excess-free windscreen cover only applies if the windscreen can be repaired. If it needs to be replaced, this won't be covered under the standard comprehensive policy.

How does Australia Post compare with other car insurers?

As part of our 2023 Finder Car Insurance Awards, our experts compared over 30 comprehensive car insurance policies. This included analysing over 640 features and comparing 1,000+ quotes. Here's how Australia Post compared to other popular insurers.

Features

Australia Post's comprehensive car insurance policy offers competitive coverage with higher feature limits than other insurers. Some highlights include Up to $1,000 coverage for personal effects (other popular insurers only cover up to $500 or $750), excess-free windscreen damage coverage (this is an optional add-on for others) and generous limits around new car replacements.

Product FCI Finder Score Choice of repairer New Car Replacement Roadside assistance Hail, storm and flood damage
Finder Score
Optional
  • If your car is written off or stolen in the first 2 years
  • Summary: One of the only insurers to automatically include roadside assistance. It also won 12 out of the 22 categories in Finder's 2024 customer satisfaction awards.

    Winner of 12 out of the 22 categories in Finder's 2024 customer satisfaction awards. Yes, that many.
    Finder Score
    Optional
  • If your car is written off in the first 2 years or is under 40,000kms
  • Optional
    Summary: The 2024 winner of our Best Value Car Insurance award. It's cheaper than most, plus you can lower costs by adding age restrictions.

    ⭐ Current offer: 15% off your first year's premium when you take out a policy online. T&Cs apply.

    Who it might be good for: Anyone who wants a good value policy.
    Finder Score
    Optional
  • If your car is written off in the first 3 years and has not travelled more than 60,000km
  • Summary: Covers a little more than other insurers. You don’t need to pay an excess for windscreen repairs and cover applies to anyone who uses your car.

    ⭐ Current offer: Get $75 off your first year's comprehensive car insurance premium when you buy online. T&Cs apply.

    Who it might be good for: Multiple people using one car.
    Finder Score
    Optional
  • If your car is written off in the first 2 years
  • Finder Score
  • If your car is written off or stolen in the first 2 years
  • Optional
    Summary: AAMI's comprehensive policy includes cover for legal modifications and accessories and up to $20 million cover for damage to other people's property. Optional extras like windscreen and window glass cover is also available.

    ⭐ Current offers: Save $50 when you buy a new comprehensive car insurance policy online. T&Cs apply.

    Who it might be good for: Safe drivers can benefit from the AAMI Safe Driver Rewards® program.
    loading

    Finder Score for car insurance

    We analyse over 100 car insurance products and rate each one on price and features. What we get out the other end is a nice round number between 1 and 10 to help you start comparing.

    To make sure we're comparing apples with apples, we collect quotes for 8 different personas, then work out the value of 19 different car insurance features. Our team then does some fancy maths to get the Finder Score, taking both price and features into account.

    Read the full Finder Score methodology

    Price

    According to our research, Australia Post offers mid-level to higher pricing. Of the 32 eligible comprehensive policies we analysed, Australia Post was cheaper than 12 of them and more expensive than 19. See below for how it compares to other popular insurers.

    InsurerNSWQLDSATASVICWAAustralia averageApply
    Australia Post$2,113$1,046$1,224$1,065$1,470$1,412$1,388More info
    Budget Direct Logo$1,280$921$940$861$1,164$857$1,004Get quote
    youi$1,418$1,147$946$877$1,467$1,068$1,154Get quote
    NRMA logo$1,972$1,108$1,009$878N/A$1,052$1,204More info
    AAMI$1,533$912$874$811$1,054$816$1,000More info

    About our car insurance methodology

    Customer reviews

    Compare Australia Post policies

    Product FCI Finder Score Roadside assistance Accidental damage Storm Choice of repairer Agreed or Market Value
    Finder Score
    Optional
    Agreed or Market
    Summary: Covers a little more than other insurers. You don’t need to pay an excess for windscreen repairs and cover applies to anyone who uses your car.

    ⭐ Current offer: Get $75 off your first year's comprehensive car insurance premium when you buy online. T&Cs apply.

    Who it might be good for: Multiple people using one car.
    Finder Score
    N/A
    loading

    Australia Post policy options

    Comprehensive

    See below for some key features of Australia Post's comprehensive policy. See the PDS for limits, exclusions and T&Cs.

    • Accidental damage
    • Storm
    • Agreed or market value
    • Key replacement
    • Fire and theft cover
    • Hire car after theft
    • Emergency transport, accommodation and repairs
    • Legal liability
    • Towing
    • Lifetime guarantee on authorised repairs
    • New car replacement if yours is written off in the first 3 years and hasn't travelled more than 60,000km
    • Trailer cover
    • Personal effects coverage up to $1,000

    Third party property damage

    See below for some key features of Australia Post's third party property damage policy. Be sure to read the PDS to understand the limits and exclusions of each feature.

    • Lifetime guarantee on authorised repairs
    • Legal liability up to $30,000,000

    Fire and theft can be added to this policy as an optional extra. With this added, the following cover would be included:

    • Fire and theft damage
    • Hire car after theft
    • Towing

    What additional cover options are available?

    • Hire car after accident
    • Choice of repairer

    FAQs about Australia Post car insurance

    Compare other products from Australia Post

    Jason Loewenthal's headshot
    To make sure you get accurate and helpful information, this guide has been edited by Jason Loewenthal as part of our fact-checking process.
    Gary Ross Hunter's headshot
    Editor, Insurance

    Gary Ross Hunter was an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, The Guardian and news.com.au. Gary holds a Kaplan Tier 2 General Advice General Insurance certification which meets the requirements of ASIC Regulatory Guide 146 (RG146). See full bio

    Gary Ross's expertise
    Gary Ross has written 644 Finder guides across topics including:
    • Health, home, life, car, pet and travel insurance
    • Managing the cost of living
    Peta Taylor's headshot
    Co-written by

    Publisher of Insurance

    Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio

    More guides on Finder

    Ask a question

    You are about to post a question on finder.com.au:

    • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
    • finder.com.au is a financial comparison and information service, not a bank or product provider
    • We cannot provide you with personal advice or recommendations
    • Your answer might already be waiting – check previous questions below to see if yours has already been asked

    Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms Of Service and Finder Group Privacy & Cookies Policy.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
    Go to site