RACQ car insurance review

At over 100 years old, RACQ is the grandpa of car insurance in Queensland. But is it spry beyond its years or starting to lose its marbles?

No reviews yet. Write a review
RACQ

Our Verdict: RACQ car insurance

RACQ is a bit more expensive than other brands, but without offering an especially strong product for that higher price. That said, RACQ has a long history and reputation in Queensland, which might be important to some. But if that's not you, you might be better too look at one of the smaller providers.

Pros

  • Buy your car insurance and roadside assistance all in one place
  • Access a range of member perks, including discounts on fuel, groceries, and gift cards
  • Support available from a Queensland-based call centre and 27 physical branches

Cons

  • RACQ's policies were, on average, 34% more expensive than other brands we researched
  • No cover for emergency accommodation, a very common benefit from other brands
  • Key replacement costs capped at $750, but most brands offer a $1,000 limit

How does RACQ car insurance compare with other car insurers?

RACQ's comprehensive car insurance policy is more expensive than other national car insurance providers, yet it has no stand-out benefits or limits. For similar coverage, there are cheaper car insurers available.

Features

Product FCI Finder Score Choice of repairer New Car Replacement Roadside assistance Hail, storm and flood damage
Finder Score
Optional
  • If your car is written off in the first 2 years or is under 40,000kms
  • Optional
    Summary: The 2024 winner of our Best Value Car Insurance award. It's cheaper than most, plus you can lower costs by adding age restrictions.

    ⭐ Current offer: 15% off your first year's premium when you take out a policy online. T&Cs apply.

    Who it might be good for: Anyone who wants a good value policy.
    Finder Score
  • If your car is written off in the first 2 years
  • Finder Score
    Optional
  • If your car is written off in the first 2 years
  • Finder Score
  • If your car is written off or stolen in the first 2 years
  • Optional
    Summary: AAMI's comprehensive policy includes cover for legal modifications and accessories and up to $20 million cover for damage to other people's property. Optional extras like windscreen and window glass cover is also available.

    ⭐ Current offers: Save $50 when you buy a new comprehensive car insurance policy online. T&Cs apply.

    Who it might be good for: Safe drivers can benefit from the AAMI Safe Driver Rewards® program.
    Finder Score
  • If your car is written off or stolen in the first 2 years
  • Finder’s summary: Allianz is good if you want agreed value (this lets you agree on an amount to cover your car for. For a big insurer, it also has a strong customer service record.

    Who it might be good for: Anyone who wants good customer service and agreed value cover.
    loading

    Finder Score for car insurance

    We analyse over 100 car insurance products and rate each one on price and features. What we get out the other end is a nice round number between 1 and 10 to help you start comparing.

    To make sure we're comparing apples with apples, we collect quotes for 8 different personas, then work out the value of 19 different car insurance features. Our team then does some fancy maths to get the Finder Score, taking both price and features into account.

    Read the full Finder Score methodology

    Price

    RACQ's policies are, on average, more expensive than comprehensive car insurance policies offered to Queensland drivers by other brands. However, RACQ does offer member benefits that other car insurers don't — like discounts on fuel and groceries. The best car insurance for you may not depend solely on price.

    InsurerNSWQLDSATASVICWAAustralia averageApply
    RACQ logon/a$1,476n/an/an/an/an/aMore info
    Budget Direct Logo$1,148$941$978$829$1,180$880$992Get quote
    youi$1,640$1,307$1,087$1,155$1,599$1,363$1,359Get quote
    NRMA logo$2,027$1,154$1,038$1,004N/A$1,034$1,043More info
    AAMI$1,884$1,106$1,015$985$1,318$1,002$1,218More info

    About our car insurance methodology

    Compare RACQ car insurance's policies

    Product FCI Accidental damage Roadside assistance Fire and theft New Car Replacement Hire car after theft
  • If your car is written off in the first 2 years
  • Up to $75 per day - Up to 21 days
  • loading
    Finder Awards badge

    Congratulations, RACQ!

    RACQ received the following highly commended awards in the 2024 Customer Satisfaction Awards:

    • 'Car Insurance - QLD' - Loved Brand
    • 'Car Insurance - QLD' - Value Brand
    • 'Car Insurance - QLD' - Trusted Brand
    • 'Car Insurance - QLD' - Quality Service Brand

    What additional cover options are available?

    • Excess free windscreen - Don't pay an excess the first time you make a claim for damage to your windscreen, window glass or sunroof glass. One repair or replacement per year.
    • Hire car after an incident - Up to $75 a day for a hire car if your vehicle is unusable after an insured incident that you've made a claim for.
    • No claim discount protection - RACQ won't reduce your current no claim discount the first time you make an at fault claim during the period of insurance.

    FAQs

    Compare other products from RACQ

    Tim Bennett's headshot
    To make sure you get accurate and helpful information, this guide has been edited by Tim Bennett as part of our fact-checking process.
    Nicola Middlemiss's headshot
    Senior writer

    Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

    Nicola's expertise
    Nicola has written 241 Finder guides across topics including:
    • Personal finance
    • Personal insurance, including car, health, home, life, pet and travel insurance
    • Commercial business insurance

    More guides on Finder

    Ask a question

    You are about to post a question on finder.com.au:

    • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
    • finder.com.au is a financial comparison and information service, not a bank or product provider
    • We cannot provide you with personal advice or recommendations
    • Your answer might already be waiting – check previous questions below to see if yours has already been asked

    Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms Of Service and Finder Group Privacy & Cookies Policy.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    12 Responses

      Default Gravatar
      COLINNovember 29, 2023

      What is your price range for full comp for my car 2011 merc class B hatchback

        AvatarFinder
        PetaDecember 5, 2023Finder

        Hi Colin,
        You’ll need to get a quote on the RACQ website to find this information. This is just the review page on Finder.

      Default Gravatar
      TinaNovember 16, 2021

      I am looking to buy a Japanese imported Toyota super custom motorhome for approx $40,000 and would like an idea on the price of comprehensive insurance. Thank you.

        AvatarFinder
        JamesNovember 24, 2021Finder

        Hi Tina,

        To explore your options, please check our motorhome insurance page. On that page, there’s a table for you to compare insurers who may be able to insure your motorhome.

        Always read through the Product Disclosure Statement (PDS) of your chosen insurance policy to fully understand what you will and won’t be insured for.

        Regards,
        James

      Default Gravatar
      BrianJune 15, 2018

      I have 1998 toyota hiace regius kch40 4d wagon 4 speed auto 4 cylinder td 3000cc for the past 10 years well maintained and in good tunning order would the RACQ insure this vehicle for me . I have other policies with RACQ and did not know that you did import vehicles .

        Default Gravatar
        ArnoldJune 15, 2018

        Hi Brian,

        Thanks for your inquiry

        Generally, insurers will cover any vehicle that has not been heavily modified, has been well maintained and in good running condition. Please note that these conditions vary between insurers. It would be best if to directly contact RACQ to get a quote for your vehicle cover. You may also compare the various policies they offer on their website to find the right one for you.

        Hope this information helps

        Cheers,
        Arnold

      Default Gravatar
      AileenApril 21, 2017

      Do seniors driving car with limited mileage get discount on comprehensive car insurance?

        AvatarFinder
        ZubairApril 26, 2017Finder

        Hi Aileen,

        Thank you for your question.

        You have contacted finder.com.au, a comparison and information service and not actually RACQ Car Insurance.

        RACQ Car Insurance is not currently one of the brands in our panel of car insurers so you will need to contact them directly about this matter.

        All the best,
        Zubair

      Default Gravatar
      ChristineMarch 15, 2017

      I have RACQ car insurance.
      How do I that add unlisted driver.
      How much?

        AvatarFinder
        ZubairMarch 16, 2017Finder

        Hi Christine,

        Thank you for your question.

        You have contacted finder.com.au, a comparison and information service and not actually RACQ Car Insurance.

        You will need to contact RACQ Car Insurance directly to check the cost of adding an unlisted driver.

        All the best,
        Zubair

    Go to site