Cost research shows ahm is one of the costlier home insurers in the market and, although its benefits are strong, it’s not the most comprehensive policy available.
Existing ahm and Medibank health members get 20% off their premiums.
Guest contents are covered up to $5,000 - almost double the industry average.
Premiums may be higher, but all policies include flood cover as standard.
Cons
Finder cost research shows ahm is more expensive than the industry average.
ahm doesn’t offer any underinsurance protection - but some brands offer up to 25%.
There’s no option to add motor burnout or storm surge cover to your policy.
How does ahm compare with other popular providers?
ahm has similar benefits to other home insurance brands but some stand-out features include flood cover as standard and up to $5,000 for guest contents - that’s almost twice the industry average.
Price
ahm is one of the more expensive brands on the market, with our cost research showing cover costs an average of $2,684 - more than $600 higher than the industry average of $2,044. However, existing ahm and Medibank health members can get 20% off their premiums, which would make the policy more affordable.
Each month, we get crunching on most every home insurance product in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster.
The only additional cover option is portable valuables cover. This covers a range of items you take outside of the home, including electronic devices, jewellery and watches, sporting equipment and musical instruments, and wheelchairs and mobility devices. This benefit is only available if your contents are insured by ahm.
How to make a claim on your ahm home insurance policy
To make a claim on your ahm home insurance policy, you should log into your ahm account to get in touch with the claims team. You can also call 1300 518 049 or email carandhome@ahm.com.au for more information on the claims process. The call centre is open 8am to 6pm Monday to Thursday, and 8am to 5pm on Friday.
ahm home insurance complaints information
Hollard Insurance, which underwrites ahm home insurance, was the subject of 287 home insurance complaints and 149 home contents complaints in the last financial year. However, Hollard underwrites insurance for many other brands, including CBA, Australian Seniors and Real Insurance, so some of these complaints will likely be related to other brands.
FAQs about ahm home insurance
ahm home insurance is underwritten by Hollard Insurance.
ahm is considered a sister brand to Medibank. Medibank acquired ahm in 2009 and ahm operates as a subsidiary of Medibank.
Yes, you can cancel your ahm home insurance policy at any time and ahm will refund any excess premiums.
Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio
Nicola's expertise
Nicola has written 245 Finder guides across topics including:
Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
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Contant only insurance
Hi Lucy, We have a full guide to help you compare contents insurance.