Australian Unity has a strong complaints record and competitive benefits, but it’s lacking in underinsurance protection which is a popular feature offered by many other brands.
Our cost research indicates Australian Unity is more expensive than average.
The 14-day cooling off period is shorter than what's offered by many other brands.
How does Australian Unity compare with other popular providers?
Price
Our cost research found Australian Unity was more expensive than average, at an estimated $3,033 a year, compared to the overall average of $2,780 a year. Be aware though, this figure can vary drastically depending on the specific details of your home.
Motor burnout - Cover in case an electrical current damages your household electrical motors.
Domestic worker's compensation cover - Cover in case a household employee is injured at your home.
Portable contents - Cover for personal items you take outside of the home, including phones and jewellery.
How to make a claim
To make a claim on your Australian Unity home insurance, you'll have to claim via the Allianz website. You'll need your policy information, details of the incident, details about the damage you're claiming for, and information about anyone else involved. If you need support, you can call Allianz on 13 10 13.
Australian Unity home insurance complaints information
Allianz Australia, the brand that underwrites Australian Unity home insurance, was the subject of 760 home insurance complaints and 103 contents insurance complaints in the 2023/24 financial year. However, Allianz Australia is categorised as a "very large" insurer. AAI, another "very large" insurer, received 1,786 home insurance complaints and 414 contents insurance complaints in the same time period.
Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio
Nicola's expertise
Nicola has written 245 Finder guides across topics including:
Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
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