Finder compared over 40 home insurance brands. Qantas was one of the cheapest.
Earn up to 30,000 Qantas Points for joining by 2 April. Plus save 30% on your 1st year’s premium for purchasing a combined home and contents policy online. T&Cs apply.
You can save up to 30% if you buy online and bundle with contents insurance.
Cons
Flood cover isn't included as standard. You'll have to pay extra if you want it.
Qantas doesn't offer cover for environmental upgrades, but we found 28 brands that do.
Guest contents is capped at $1,000 but some brands cover up to $7,000.
How does Qantas compare with other popular providers?
Price
As part of our 2024 awards, our insurance experts researched 45 home insurance brands and got over 400 quotes. This research showed the average cost of home insurance is $2,044, Qantas was cheaper than average at $1,409. However, Qantas doesn't cover flood damage as standard so the price will likely increase if you need to add this protection to your policy. There are still cheaper home insurance policies available including AAMI, Budget Direct and ING, but keep in mind that the best home insurance for you may depend on more than just price.
Remember, your quote may look different as pricing is highly dependent on specific situations.
Each month, we get crunching on most every home insurance product in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster.
Qantas has a wide range of additional cover options available so you can customise and strengthen your home insurance policy if you wish. These include:
Flood cover - Cover for damage caused by flooding rivers, lakes and other bodies of water.
Accidental damage - Cover for accidental damage, including scorch marks or glass breakage.
Motor burnout - Replace or repair electrical appliances if following a power surge.
Sum insured safeguard - If your nominates sum insured falls short of what's required to repair or rebuild your home, Qantas will add an extra 25% cover.
Landlord cover - Protection if a tenant defaults on their rental payments, steals from, or damages your property.
Personal effects cover - Insures items you take with you out of your home, including cameras, sunglasses, and jewellery. This is only available if you get combined home and contents insurance, or contents insurance.
Commercial storage - Covers your contents for loss or damage while they're in storage. This is only available if you get combined home and contents insurance, or contents insurance.
Qantas home insurance claims process
You can lodge your Qantas home insurance claim online via the Qantas Insurance website, or by calling 13 49 60. The claims team is available 24/7 if you prefer to lodge your claim over the phone.
Before you call or attempt to lodge your claim online, you should have your policy number, details of your claim, and a police report number if applicable.
Qantas home insurance complaints information
Qantas home insurance is issued by Auto & General Insurance Company Limited. In the last financial year, the Australian Financial Complaints Authority (AFCA) received 21 complaints about Auto & General home insurance.
Nine of those complaints were resolved at the registration and referral stage and 14 progressed to case management, 13 of which were closed at case management.
FAQs
Qantas home insurance is underwritten by Auto & General Insurance Company Limited.
Yes. Qantas home insurance is Australian-owned.
Earn up to 30,000 Qantas Points for joining by 2 April. Plus save 30% on your 1st year’s premium for purchasing a combined home and contents policy online. T&Cs apply.
Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio
Nicola's expertise
Nicola has written 245 Finder guides across topics including:
Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
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