Qantas home insurance review

Qantas home insurance offers budget-friendly cover with decent benefits. But be aware, you’ll have to pay extra for flood cover.

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Our verdict

Pros

  • Finder compared over 40 home insurance brands. Qantas was one of the cheapest.
  • Earn up to 40K Qantas Points for joining by 29 January. Plus save 30% on your 1st year’s premium for purchasing a combined home and contents policy online. T&Cs apply.
  • You can save up to 30% if you buy online and bundle with contents insurance.

Cons

  • Flood cover isn't included as standard. You'll have to pay extra if you want it.
  • Qantas doesn't offer cover for environmental upgrades, but we found 28 brands that do.
  • Guest contents is capped at $1,000 but some brands cover up to $7,000.

Qantas offers a good range of benefits at an affordable price point. However, some benefit limits are lower than competitors.

Features

Product AUFHO Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard Online Discount Cheapest way to pay
Qantas Home and Contents Insurance
BonusFinder Award Finalist
Qantas Home Insurance logo
Optional
Annually
Our verdict: Earn up to 40K Qantas Points for joining by 29 January. Plus save 30% on your 1st year’s premium for purchasing a combined home and contents policy online. T&Cs apply.
Budget Direct Home & Contents Insurance
Best Rated BrandBonusFinder Award Finalist
Budget Direct Home Insurance logo
Optional
Annually
Our verdict: The most popular insurer on Finder, Budget Direct prioritises low-cost cover and gives you up to 30% off your first year's premium for new combined Home & Contents policies purchased online.
Optional
Annually
Annually
Monthly or Annually
Our verdict: Strong customer service record and pay monthly at no extra cost. You also get up to $5k for environmentally friendly upgrades if your home is destroyed.
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Price

As part of our 2024 awards, our insurance experts researched 45 home insurance brands and got over 400 quotes. This research showed the average cost of home insurance is $2,044, Qantas was cheaper than average at $1,409. However, Qantas doesn't cover flood damage as standard so the price will likely increase if you need to add this protection to your policy. There are still cheaper home insurance policies available including AAMI, Budget Direct and ING, but keep in mind that the best home insurance for you may depend on more than just price.

Remember, your quote may look different as pricing is highly dependent on specific situations.

ProviderAverage costApply
Qantas$1,409.47
Budget Direct Logo$1,241.44
AAMI Logo$1,125.97
NRMA logo$831.86

Methodology

Compare Qantas home insurance policies

Product AUFHO Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard Online Discount Cheapest way to pay
Qantas Home and Contents Insurance
BonusFinder Award Finalist
Qantas Home Insurance logo
Optional
Annually
Our verdict: Earn up to 40K Qantas Points for joining by 29 January. Plus save 30% on your 1st year’s premium for purchasing a combined home and contents policy online. T&Cs apply.
Optional
Annually
Our verdict: Earn up to 40K Qantas Points for joining by 29 January. Plus save 30% on your 1st year’s premium for purchasing a combined home and contents policy online. T&Cs apply.
Annually
Our verdict: Earn up to 40K Qantas Points for joining by 29 January. Plus save 30% on your 1st year’s premium for purchasing a combined home and contents policy online. T&Cs apply.
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Deal

Earn up to 40,000 Qantas Points with Qantas Home Insurance

Expires 29 Jan 2025
Earn up to 40K Qantas Points for joining by 29 January. Plus save 30% on your 1st year’s premium for purchasing a combined home and contents policy online. T&Cs apply.

What additional cover options are available?

Qantas has a wide range of additional cover options available so you can customise and strengthen your home insurance policy if you wish. These include:

  • Flood cover - Cover for damage caused by flooding rivers, lakes and other bodies of water.
  • Accidental damage - Cover for accidental damage, including scorch marks or glass breakage.
  • Motor burnout - Replace or repair electrical appliances if following a power surge.
  • Sum insured safeguard - If your nominates sum insured falls short of what's required to repair or rebuild your home, Qantas will add an extra 25% cover.
  • Landlord cover - Protection if a tenant defaults on their rental payments, steals from, or damages your property.
  • Personal effects cover - Insures items you take with you out of your home, including cameras, sunglasses, and jewellery. This is only available if you get combined home and contents insurance, or contents insurance.
  • Commercial storage - Covers your contents for loss or damage while they're in storage. This is only available if you get combined home and contents insurance, or contents insurance.

Qantas home insurance claims process

You can lodge your Qantas home insurance claim online via the Qantas Insurance website, or by calling 13 49 60. The claims team is available 24/7 if you prefer to lodge your claim over the phone.

Before you call or attempt to lodge your claim online, you should have your policy number, details of your claim, and a police report number if applicable.

Qantas home insurance complaints information

Qantas home insurance is issued by Auto & General Insurance Company Limited. In the last financial year, the Australian Financial Complaints Authority (AFCA) received 21 complaints about Auto & General home insurance.

Nine of those complaints were resolved at the registration and referral stage and 14 progressed to case management, 13 of which were closed at case management.

FAQs

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Nicola Middlemiss's headshot
Senior writer

Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

Nicola's expertise
Nicola has written 239 Finder guides across topics including:
  • Personal finance
  • Personal insurance, including car, health, home, life, pet and travel insurance
  • Commercial business insurance

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